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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,401 Reviews

1,401 Reviews of Heiser Chevrolet - Service Center

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November 11, 2022

My entire experience was wonderful. 0 complaints. I won't take my vehicle anywhere else. More

by rav409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Nov 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 10, 2022

Great efficient service for a wonderful price during these difficult times since everyone is really struggling More

by tightpudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 17, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Nov 17, 2022 -

tightpudd responded

Look forward as well. I am hoping next time I can trade in my car and drive off with a brand new car that fits my family needs during these unpredictable Wisconsin winters.

November 10, 2022

Outstanding service! ! It is convenient to schedule service and Mike, my go to service advisor, is amazing. He is on top of every repair from start to finish. More

by nick_crneckiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Nov 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Mike. We look forward to working with you again in the future.

November 10, 2022

Great service, very kind fast service they answered my question that I have thank you More

by EPINON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Keith Jacobsen
Nov 17, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 10, 2022

Good fast honest reasonable price friendly staff truck price is a little high easy to make a appointment More

by rrschoeppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Nov 17, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 10, 2022

Great, drama free experience. No complaints. Will be back as needed for additional service. Nice customer lounge area. More

by Hhr2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Nov 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 09, 2022

Service at Heiser is always great and a breeze! Been going here for about a year and a half now. More

by EMVALDEZ211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PJ Geboy, Roberto Alvarez, Keith Jacobsen
Nov 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 08, 2022

Got brake and rotors put all around Suburban . Brakes constantly squeaking , I called and talked to Keith, he hung up on me and I called back , he wouldn't answer, so I left a voice message and no More

by dwaynebrown77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Jacobsen
Nov 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

November 07, 2022

This is the best dealership! They do a great job and work gets done in a timely fashion More

by ROB_CONTIJR123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Nov 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 04, 2022

The people are friendly and courteous. I understand they are training new techs so service takes a little longer but I don’t mind because of the friendly staff. More

by AL32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Nov 09, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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