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Heiser Ford Lincoln

Glendale, WI

4.2
1,787 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,787 reviews

September 27, 2020

I thought Terrance was professional, handled my issues efficiently, and was pleasant to work with. I was able to get my car serviced very quickly. More

by george.grubisic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson
Sep 28, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and positive review. Our customers are our highest priority and I am pleased you had a great service experience with Terry. We look forward to working with you again in the future.

September 24, 2020

I needed a key fob ( 2nd ) for my truck not much time to share at a dealer. Joe Vacari Jr. Stepped up with his crew in the service dept and completed this mission in short notice and did a great job. Eve More

by MD McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
Sep 24, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and 5-star review. Our customers are our highest priority and I am pleased you had a great service experience with Heiser. We look forward to working with you again in the future.

September 23, 2020

I am extremely happy with the ease of buying a vehicle at Heiser Ford. The dealership is nice and neat. The employees are kind and easy to talk to. Everybody hates the process of buying a vehicle but Heiser More

by M9ANSCHUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Dave Vajgrt, Kristina Beck
Sep 24, 2020 -

Heiser Ford Lincoln responded

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

September 22, 2020

Great group of people. Pat and Kristina were both very helpful. F150 is amazing!! This was my second purchase and won’t be the last. More

by ROBERTFEURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Kristina Beck
Sep 24, 2020 -

Heiser Ford Lincoln responded

Congratulations on your new F150! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

September 17, 2020

Griff Was exceptional throughout the whole process he was very prompt in replying to all of my questions and addressed all concerns. It was a pleasure working with him. More

by andrewdavid.liska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
Sep 17, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Griff was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

September 16, 2020

It is so much easier and refreshing to work with a service department more interested in helping customers than in arm wrestling to see who wins. More

by mayerhoff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson
Sep 16, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and 5-star review. Our customers are our highest priority and I am pleased you had a great service experience with Terry. We look forward to working with you again in the future.

September 07, 2020

I needed my F150 restored after being stolen 4/26/2020 it's 8/7/2020. I still have'nt recievied it. You tell me. More

by Dwayne Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristina Beck, Samantha Calmes, Taylor Nelson, Kirk Jakovec
Sep 14, 2020 -

Heiser Ford Lincoln responded

Hi Dwayne, we appreciate you bringing your vehicle in to our service department after it had been stolen and damaged. We apologize for any frustration you have with getting your F150 completed. Our understanding is you are working with your insurance company over the repairs. Please reach out directly to our Service Manager Andy Bromeland at 414-247-8850 as soon as you have any updated information. Thank you and have a great day!

September 06, 2020

They are Very attentive to their customers concerns over in the service department. My truck was finished much earlier than expected and I got a call right away. More

by PETERMAN_6693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson, Mark Brosseau
Sep 08, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and feedback. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future.

September 03, 2020

The service team was a pleasure to deal with. Very professional and timely on my service work. Check our at the cashier was fast and easy with great personnel! More

by FORJOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson, Service Team, Andy Bromeland, Joseph Vicari Jr., Kirk Jakovec
Sep 08, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and 5-star review. Our customers are our highest priority and I am pleased you had a great service experience with Heiser. We look forward to working with you again in the future.

September 02, 2020

Work..labor ..parts all great. Cashiers need to learn to smile. Snotty bunch behind the counter, every one of them. If they don't like their job they should find something they like. Had an excellent experi More

by Lverkeyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i wouldve paid attention if I knew I wouldve been given this form., Service Team
Sep 02, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and feedback! Our customers are our highest priority and I want to apologize about the customer service you received behind from the cashiers. I have sent your feedback to the Office Manager Sue Schneider in an effort to better our business and employees. Please feel free to contact her directly with any additional feedback by email at sschneider@heiser.com

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