Heiser Ford Lincoln

Everyone/ everything has been great, very professional. They made the whole process of getting our vehicle picked up and serviced easy. They made the whole process of getting our vehicle picked up and serviced easy. More

Everyone was very friendly and easy to work with. They listened to what I had to say and tried to assist me the best they can with what they had. I would recommend this dealership and will continue t They listened to what I had to say and tried to assist me the best they can with what they had. I would recommend this dealership and will continue to do business with them in the future. More

Our first impression was not so good we felt like the dealership was trying to down play the repair but thought positive communication thing had gotten better which lead to happiness for both parties. dealership was trying to down play the repair but thought positive communication thing had gotten better which lead to happiness for both parties. More

I Bought my 2018 Lincoln MKZ from Heiser Ford in March 2022. I wanted to Wait for a while before I wrote a Review. Over the past six month I've built relationships with numerous staff members. Jordan McGe 2022. I wanted to Wait for a while before I wrote a Review. Over the past six month I've built relationships with numerous staff members. Jordan McGee the Sales Manager is Excellent and always goes out of his way to speak to me when I'm there getting my car washed or serviced. Goran Filipovic the Finance Manager does the same and he squared me a way with all my Financing/Bumper to Bumper Warranty. Mercedes Taft the Service Advisor goes over and beyond to take care of me every time I come in for Service. Her Customer Service Skills are A1! The Service Manager her Department also looked out for me and got me in for an Oil Change even when the schedule was Super Booked. She got me in and out in a short period of time. The Shuttle Service is also Excellent, and I can always get home or a loaner whenever I need it if one is available. The Ladies at the Customer Service desk are Friendly and Great as well! But the Car Wash service provided by Quentin Carrington and the Detail he puts into Keeping my 2018 Lincoln MKZ Clean is Amazing! He goes Over and Beyond and he makes sure MY Ride is Clean and I Receive Daily Compliments on how nice My Ride Looks. I never thought I would ever buy a Lincoln especially after being a Mercedes Benz guy my Entire Life. But I’m super happy with my Purchase and the Customer Service Heiser Ford provides me, and I hope to Upgrade my car therein the near future. They Truly have a Great Cohesive Unit, and Everyone works together well like a Family Unit. I’ve been very Impressed after my six months of Observing this Dealership from going there on a Weekly Basis! More

I got my first car from them, will recommend, 15+ years and still going to them and still going to them More

They are ok, made sure I was taken care of after a repair failed and did so timely. failed and did so timely. More

Awesome and service! They work hard to find something that will meet your needs and budget! They work hard to find something that will meet your needs and budget! More

They did a nice job On the projects that I told them I need help with need help with More

I was charged $3000. 00 for a clutch on a focus when others charged $1600.00 or less. You tried to bring the price down to $2, 220.00. But the damage was done. When I t 00 for a clutch on a focus when others charged $1600.00 or less. You tried to bring the price down to $2, 220.00. But the damage was done. When I took my car back costumer service became rude not nice when I first came wow! Lost a customer for sure. Took 30min to find my car!!! More