Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Ford Lincoln
Glendale, WI
1,907 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,907 reviews
Verified Customer
May 06, 2026
The issue with our ford fiesta took a couple visits to figure out. The issues was eventually resolved. My only issue is they weren’t able to replicate the issue of the car no starting, but I was as soon figure out. The issues was eventually resolved. My only issue is they weren’t able to replicate the issue of the car no starting, but I was as soon as I picked the car up after the first second round of diagnosis. We had to take numerous videos to show the issue and we were consistently able to replicate the issue, but they couldn’t. The issue was found and resolved eventually. It was a tricky issue, but maybe more checks earlier could have identified the issue. More
by bakrueger75
Employees Worked With
May 05, 2026
The service dept took in my 20+ year old suv, found a problem & fixed it. Good going. My baby will take me thru another winter. problem & fixed it. Good going. My baby will take me thru another winter. More
by karolinwb
May 04, 2026
Always gets the job done, riendly staff and professional. I will always go back to them.. I will always go back to them.. More
by Debra
May 03, 2026
Will drive the distance when I have a ford dealership walking distance , So far I have not dealt with better people buying a car and for service walking distance , So far I have not dealt with better people buying a car and for service More
by katfish999
April 30, 2026
Bryce was extremely professional and informative! He is also very patient. I will definitely recommend him and services. Everyone that I spoke with over the phone and entering the dealership was also He is also very patient. I will definitely recommend him and services. Everyone that I spoke with over the phone and entering the dealership was also very friendly and helpful! Way to go on your customer service. More
by Linda
April 29, 2026
I had a great experience. Everyone involved took everything that I wanted into account and provided me with the car that was right for me. My salesperson Meagan was amazing. S Everyone involved took everything that I wanted into account and provided me with the car that was right for me. My salesperson Meagan was amazing. She went above and beyond to make sure that I got the car that I wanted and she made sure that I was well informed every step of the way. The whole entire process was seamless. It went so smoothly and quick. I can't say enough about the service that I received.?? More
by Undraye
April 29, 2026
the entire Heiser Ford team ha continued to provide, service and communicate with us for 40+ years of our automobile needs. Bassim Farhoud, and John Hutchinson keep us well in our new 2026 FORD ESCAPE. service and communicate with us for 40+ years of our automobile needs. Bassim Farhoud, and John Hutchinson keep us well in our new 2026 FORD ESCAPE. A continued excellent experience which we highly recommend to all. More
by rschwartz78
April 27, 2026
Service writer was excellent and service department is excellent. Would recommend this dealership for service and new vehicles excellent. Would recommend this dealership for service and new vehicles More
by Bruce.repp
Employees Worked With
April 26, 2026
I had a hole in my windshield wiper fluid container. I was leaking fluid when I got home. No one said anything to me. When I cashed out. My wiper fluid container is completely empty. I also had several I was leaking fluid when I got home. No one said anything to me. When I cashed out. My wiper fluid container is completely empty. I also had several items on my sheet that they gave me of things that needed repaired. When I advised of those things that were just done in Nov. 2025. The associate then advised the tech. Then the tech say I didn't need it at this time. So, why is it on the sheet of things that need to be repaired? Im just not happy with that. More
by CHERYL7452
Employees Worked With
Not sure of their names
