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Heiser Ford Lincoln

Glendale, WI

4.3
1,964 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,964 reviews

September 03, 2026

I brought my car in at 7 AM, was told Ellie would be in at 8 AM, it would take a couple hrs to service my car. Didn't hear anything & finally called at 1:30 PM to find out if my car was done. Service had b More

by NEUKAT1
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellianna Haliga
September 01, 2026

Went in for a recall repair. They fit me in perfectly despite scheduling issues on my end during the appointment time. More

by daniel@shovers.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Heiser Ford Lincoln responded

Knowing you felt we fit you in perfectly despite your scheduling issues means a lot to our service team. We’re glad we could complete the recall repair on your Ford Ranger. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 31, 2026

Philip was good. My issue was with the pricing. I didn't feel like pricing was reasonable given how much Lincoln covered of the repair More

by jason.gannett
Recommend Dealer
No
Employees Worked With
Philip Stam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
August 29, 2026

Fair price, good timely service. All good. The car was finished ahead of the original time estimate. More

by DAVIDJS1234
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
Aug 30, 2026 -

Heiser Ford Lincoln responded

We’re glad to hear the fair pricing and prompt service on your Ford Flex met your expectations. Finishing the work ahead of the original estimate reflects our commitment to efficient care. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 24, 2026

It was great What more do you want me to say? ?? ?? ?? ?? More

by Nelsonck.cn
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Harlow
Aug 24, 2026 -

Heiser Ford Lincoln responded

Our service team enjoyed caring for your Ford F-150. Your positive feedback and five-star rating mean a lot to us. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 24, 2026

Always a great experience I have never been disappointed with Heiser from the car sales to fiance to auto shop More

by Sabrina
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
Aug 24, 2026 -

Heiser Ford Lincoln responded

Our team is proud to have guided you through your Lincoln Navigator purchase, financing, and service. Knowing every visit has met your expectations means a great deal to us. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 21, 2026

Service department is great, service writers are great, it’s an overall great experience. For service they get it right More

by Bruce.repp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Heiser Ford Lincoln responded

Thank you for the five-star rating and kind words. Knowing our service department and writers delivered excellent care for your Lincoln MKZ is rewarding. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 21, 2026

Excellent preparation and follow through. High quality work and exceptional results. Excellent preparation and follow through. High quality work and exceptional results. The team at Heiser to More

by gwgo
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Harlow
Aug 21, 2026 -

Heiser Ford Lincoln responded

Your praise for our careful preparation and follow-through reflects the dedication our service department brings to every repair. Our team is pleased we could tackle your unique repair request for your Rivian R1S and deliver the quality results you expected. Knowing you found the work correct and on time means a lot to us. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 21, 2026

Quick response, customer oriented, o e of the best car experiences i have ever received. Love my car. More

by kbraman86
Recommend Dealer
Yes
Employees Worked With
Charlie and two others
Aug 21, 2026 -

Heiser Ford Lincoln responded

We’re glad our team could deliver a quick, customer-focused service on your Lincoln Aviator. Hearing that this was one of your best experiences and that you love your car means a lot to us. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

August 20, 2026

You have a well-working service team. They know my name, they do meticulous work, repairs are infrequent, but the few I've had were handled perfectly by Phil and Company. That wasn't the More

by MADHEN
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
Aug 20, 2026 -

MADHEN responded

I already wrote a review.

Aug 23, 2026 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

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