Back

Heiser Ford Lincoln

Glendale, WI

4.2
1,330 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
Contact Dealership

1700 W Silver Spring Dr

Glendale, WI

53209

Directions

By Type

Showing 1,330 reviews

September 30, 2023

Worked with Hutch recently on the purchase of a vehicle. Working with Hutch is always a pleasure. The experience was fun, easy, informative, convenient and stress free. Hutch made sure the vehicle checked a More

by SMK
Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Best dealer I have worked with in any state! No mark ups, no hassles, no waiting! Will do business again! More

by j-momo
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Very helpful. Very satisfied with the service here and will come back again for my next maintenance More

by CRANKCASEKERRY
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

I had a problem with my brakes after they fixed my abs system they were to low to the floor and they refused to fix them so I had to bring the SUV back and threaten the with better business before they fi More

by TAILORED4U60
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one in perticaler
September 30, 2023

It was a quick and easy process to purchase a vehicle. I appreciated the communication. Thank-you! More

by Jessica
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

They were very kind and worked very hard to find exactly what I needed and even more! I love all the bells and whistles! My car is perfect. Thank you for such great, individualized service. I will be recomm More

by abt54us
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Heiser has always been over the top in fixing, explaing what and why certain things need fixed. Mike was absolutely incredible and always available to take my calls and make sure my car was fixed properly. More

by EHINSHAW
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2023

We were promised a loaner car! Which never came! Terrible service 😈 We had a lease vehicle and were charged for windshield wipers (which should have been covered) More

by jmckeon186
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Bobinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Randazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Spannbauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our Operations Director Maureen Calmes by phone at 414-247-8981 or by email at mcalmes@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

September 25, 2023

I came to get 2 of my cars detained by Quintin the detailer, he cleaned my entire interior & exterior, tires, had both cars shining like new, I ended up even selling one of the cars, thanks again! More

by Herrrrr
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 25, 2023

Call to remind me of the appointment, and when I made it, there was very courteous and timely More

by EWWILLIAMS056
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

1
...