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Heiser Ford Lincoln
Glendale, WI
1,800 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,800 reviews
June 12, 2020
I didn't get what I thought in the vehicle I ordered. Per the description was to have DVD player, it had Lincoln play but nobody knew how to turn it on and I didn't recieve the remote or headphones for anoth the description was to have DVD player, it had Lincoln play but nobody knew how to turn it on and I didn't recieve the remote or headphones for another month or so. More
by Grantpope
Verified CustomerEmployees Worked With
Chris Meyer, Brandi Winfrey, Kristina Beck
June 08, 2020
They make you feel valued as a customer!!! The Services Department made sure that all of my service needs were understood and cared for to my satisfaction! I felt valued as a customer and the s The Services Department made sure that all of my service needs were understood and cared for to my satisfaction! I felt valued as a customer and the service was personalized. During the entire process I was constantly updated as to the status of my vehicle. More
by DWINSTON1
Employees Worked With
Terrance Anderson
June 05, 2020
I have used this service center for both of my cars and have nothing but positive things to say. The service is prompt and the team goes above and beyond to make sure everything is done right. have nothing but positive things to say. The service is prompt and the team goes above and beyond to make sure everything is done right. More
by Car Shopper
Employees Worked With
Service Team, Joseph Vicari Jr.
June 03, 2020
Sales and Service Brandi Winfrey is my sales associate. I have been working with him for almost 10 years now. He knows exactly what I want. In February, 2020, my MKX Brandi Winfrey is my sales associate. I have been working with him for almost 10 years now. He knows exactly what I want. In February, 2020, my MKX was totaled. Brandi had me in a new car the same day! Terry Anderson is my service service associate who says " I never give reviews". I want to give a big shout out for Terry. He is very attentive and makes sure the job gets done. More
by KIDSRSMART
Employees Worked With
Chris Meyer, Brandi Winfrey, Terrance Anderson, Kristina Beck
June 02, 2020
I had a problem with the service technician forgetting to tell me my door handle inside on the passenger side was not fixed. But I was charged for the part. I would not have realized it was not fixed if my tell me my door handle inside on the passenger side was not fixed. But I was charged for the part. I would not have realized it was not fixed if my husband had not got in the car to check it. I do want to thank Christopher Meyer and Joe Vicari Jr. for their professional service. More
by dumascx
Employees Worked With
Chris Meyer, Joseph Vicari Jr.
June 02, 2020
Leaky Lincoln During a heavy rainstorm there was water coming into my brand new Lincoln. I called Chris Meyer and he asked if I were in the neighborhood---I was--- During a heavy rainstorm there was water coming into my brand new Lincoln. I called Chris Meyer and he asked if I were in the neighborhood---I was---and we immediately swapped cars and we were on our way. The problem was solved and the car repaired dried out in just a couple of days. Excellent service and resolution. More
by LODERB
Employees Worked With
Chris Meyer, Kirk Jakovec
June 02, 2020
The Review Great people to work with. Very nice dealership. I always recommend Heiser Ford/Lincoln to anyone interested in finding a new or used vehicle. Hope t Great people to work with. Very nice dealership. I always recommend Heiser Ford/Lincoln to anyone interested in finding a new or used vehicle. Hope to continue dealing with them. More
by KTESKEJR
Employees Worked With
Chris Meyer, Brandi Winfrey, Kristina Beck
May 29, 2020
PM = Preventive Maintenance and Peace of Mind Heiser Ford is my go-to source for planned and reactive service for several vehicles in my household. In early May the Heiser service team provided a Heiser Ford is my go-to source for planned and reactive service for several vehicles in my household. In early May the Heiser service team provided a scheduled lube/oil/filter change plus multi-point inspection on my F-150. That inspection revealed a worn wheel bearing. Because it costs far less to do preventive maintenance versus experiencing a breakdown with attendant towing and wasted time, Heiser restored my vehicle to required systems performance and peace of mind. Thanks, Heiser! More
by F-150 Owner
Employees Worked With
Kirk Jakovec
May 29, 2020
Great experience. We had a wonderful sales experience buying my new Ford. Very helpful and easy to work with everything was ready just had to sign and drive! Love my ne We had a wonderful sales experience buying my new Ford. Very helpful and easy to work with everything was ready just had to sign and drive! Love my new Explorer ST More
by MICHELLEKOE
Employees Worked With
Mark Brosseau
