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Heiser Ford Lincoln
Glendale, WI
1,786 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,786 reviews
May 26, 2020
A little long but okay I waited in the waiting room and the service seemed a little slower this time. Might have been because of the extra steps to clean interior for the Co I waited in the waiting room and the service seemed a little slower this time. Might have been because of the extra steps to clean interior for the Corona virus. Didn't notice any different precautions when they parked my car for pick-up. I cleaned everything when I got home. More
by JECKL5000
Verified CustomerEmployees Worked With
Joseph Vicari Jr.
May 24, 2020
Service was outstanding. Battery died. Roadside assistance arrived in time for me to get myself to the dealership before 6 PM in time to install a new battery, before the Memorial Day weekend 😁🇺� assistance arrived in time for me to get myself to the dealership before 6 PM in time to install a new battery, before the Memorial Day weekend 😁🇺🇸. Thanks to Him and the manager who assisted!!! More
by DEAN.SPARACINO
Employees Worked With
Service Jim and the service manager who made sure all went well, Service Team
May 23, 2020
I have used this dealership since 2011 am found they r very knowledgeable about car issues they listen especially if u r female customer an don’t act as though you don’t know what u are talking about very knowledgeable about car issues they listen especially if u r female customer an don’t act as though you don’t know what u are talking about More
by peellutisha
Employees Worked With
Terrance Anderson
May 22, 2020
A very pleasant expieriance I wanted to take advantage of having my car picked up, serviced and brought back. The process worked out very well. Thanks for a great job, well done. I wanted to take advantage of having my car picked up, serviced and brought back. The process worked out very well. Thanks for a great job, well done. More
by aj-racerfan
Employees Worked With
Service Team
May 21, 2020
..used car purchase We have worked with Pat Cardinal with previous purchases as well. Pat is great at listening to our needs and ensuring things go smooth with the purch We have worked with Pat Cardinal with previous purchases as well. Pat is great at listening to our needs and ensuring things go smooth with the purchase. More
by DANMOOS
Employees Worked With
Chris Meyer, Pat Cardinal
May 20, 2020
Knowledgable and helpful I brought my Fiesta in for new tires and service to correct a recall problem. The parts needed for the recall repair were ordered and I was able to u I brought my Fiesta in for new tires and service to correct a recall problem. The parts needed for the recall repair were ordered and I was able to use my car during the wait. Heiser provided me with a car while mine was in the shop for the recall repair. I was told that I didn't need to order a new cover to replace the one broken during an inspection of the recalled part because the new part included its own cover. Everything was done with practically no disruption of my routine. More
by STETSON_RG
May 19, 2020
4th Vehicle This is my 4th vehicle purchased with Pat Cardinal and there is no one else I trust who takes care of our needs. Kristina Beck was also great to work This is my 4th vehicle purchased with Pat Cardinal and there is no one else I trust who takes care of our needs. Kristina Beck was also great to work with with a great attitude. More
by apsherman
Employees Worked With
Pat Cardinal, Kristina Beck
May 18, 2020
Heiser will go out of their way to service,maintain, and keep their customers happy. They picked up and delivered a rental vehicle which was very helpful. Car came back washed and repaired to satisfaction. keep their customers happy. They picked up and delivered a rental vehicle which was very helpful. Car came back washed and repaired to satisfaction. My next vehicle will definitely be bought from Heiser Ford due to their service More
by gail.tigers.mom
Employees Worked With
Terrance Anderson, Service Team, Andy Bromeland, Kirk Jakovec, Matthew Pulaski
May 15, 2020
Excellent customer service I have worked with Terry Anderson a number of times and he has always demonstrated excellent customer service and responsiveness. Also, the overall q I have worked with Terry Anderson a number of times and he has always demonstrated excellent customer service and responsiveness. Also, the overall quality of service by the dealership has been top notch. More
by stepping117
Employees Worked With
Terrance Anderson, Matthew Pulaski
