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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,124 Reviews

1,124 Reviews of Heiser Ford Lincoln - Service Center

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September 01, 2023

Everybody was very friendly and a tentative to work, my knees where my car was fixed the same day More

by joe.vicari1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Joseph Vicari Jr., Michael Randazzo, Marco Villa
Sep 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 01, 2023

From the welcome to the pickup, I was wowed! Super friendly staff, set the correct expectation for the work I had done, and communication was top notch. More

by Justin H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 31, 2023

Excellent service. Service writer Alex took really great care of me by keeping me informed of my car’s service every step of the way and even arranged for a loaner whil More

by Bruce.repp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 31, 2023

Heiser completed the recall on the rear camera of my Lincoln, and replaced the front camera also. The view in both are excellent. I was given a loaner during the repair that I was impressed with. More

by RDTR33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Spannbauer
Sep 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 30, 2023

The service department goes above and beyond with both their quality of work and their communication. Thanks More

by RJF1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Joseph Vicari Jr., Casey Bobinger
Sep 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 30, 2023

The transmission problem has been fixed. Courtesy rides were very helpful for 10 mile trip to and from my house. More

by JIMVANGEMERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 29, 2023

Communication needs to be better As the customer I"m akways reaching out for updates More

by SWIL242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Kreyshia White
Sep 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees

August 28, 2023

I love the service that received from Heiser Ford my truck runs great I’m going to be a customer for life.😎 More

by fkincaid 7 @ yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Sep 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

August 28, 2023

You did a great job. The staff was courteous and polite. The wait was not too long. More

by BAMJORAN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Sep 05, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

August 27, 2023

David and the team are awesome! My Mobile Service Appointment went perfect. I’ll have them come out for our other vehicles. Great Job! More

by JEFFERY.ISACSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Randazzo, Brooke Spannbauer, Marco Villa
Aug 28, 2023 -

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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