Heiser Ford Lincoln - Service Center

The service department goes above and beyond with both their quality of work and their communication. Thanks their quality of work and their communication. Thanks More

The transmission problem has been fixed. Courtesy rides were very helpful for 10 mile trip to and from my house. Courtesy rides were very helpful for 10 mile trip to and from my house. More

Communication needs to be better As the customer I"m akways reaching out for updates akways reaching out for updates More

I love the service that received from Heiser Ford my truck runs great I’m going to be a customer for life.😎 truck runs great I’m going to be a customer for life.😎 More

You did a great job. The staff was courteous and polite. The wait was not too long. The staff was courteous and polite. The wait was not too long. More

David and the team are awesome! My Mobile Service Appointment went perfect. I’ll have them come out for our other vehicles. Great Job! My Mobile Service Appointment went perfect. I’ll have them come out for our other vehicles. Great Job! More

I can't thank Nick enough! ! I replaced a smashed rear window using a mobile glass service center. After they installed the new window, I could no longer open the tailgate. When ! I replaced a smashed rear window using a mobile glass service center. After they installed the new window, I could no longer open the tailgate. When I returned to that service center with my complaint, they said, "Sorry, that happens sometimes." Then went to the Heiser Ford Dealership. They totally turned my day around and I am so appreciative! Nick understood my problem and I was able to get my vehicle fixed that very day. Everyone was extremely friendly and professional!! They went above and beyond every step of the way!! More

Staff is always professional and they are always willing to go the extra mile. Shuttle service is a nice feature. to go the extra mile. Shuttle service is a nice feature. More

Fixing it right the first time is the most important thing today. Time is money and Heiser got me back on the road quickly. Special kudos to Joe Vicari. He went out of his way to make sure I was kept in thing today. Time is money and Heiser got me back on the road quickly. Special kudos to Joe Vicari. He went out of his way to make sure I was kept in the loop throughout the process. More

My first appointment got messed up. When I called to check on the second try, they had trouble finding it in the system but said to bring it. I sat there for 3 hours. They forgot to do When I called to check on the second try, they had trouble finding it in the system but said to bring it. I sat there for 3 hours. They forgot to do it. They quickly did it and did not charge me. Does not really make up for my time wasted. Something seems wrong with scheduling system. I hesitate coming back. I am new to the area. Not a good start. More