Heiser Ford Lincoln - Service Center

The concierge service didn't happen. I ended up taking my car in. Service provided was prompt and I was given a small discount. Appreciate the car wash and cleaning of mats! I ended up taking my car in. Service provided was prompt and I was given a small discount. Appreciate the car wash and cleaning of mats! More

My car was left with mud all over the carpet and mats after it was detailed & the frame was bent from putting it on the lift. Usually when I pick it up my car is left a mess grease on the door, paper mat after it was detailed & the frame was bent from putting it on the lift. Usually when I pick it up my car is left a mess grease on the door, paper mats on floor, back seats not put down, carpet not reconnected on back seat. I was overcharged for work done. It is always something! More

A little slow on getting the work done but other then that pretty good. J that pretty good. J More

Outstanding during the frustrations of COVID and all of the insanity associated with the Bronco 6th Generation adventure. So pleased t/ and lucky to be working with Heiser, Bronco Dave in sales and Merced the insanity associated with the Bronco 6th Generation adventure. So pleased t/ and lucky to be working with Heiser, Bronco Dave in sales and Mercedes in Service. More

Pulled in a few minutes early and the service manager took care of me immediately. She was very pleasant and a pleasure to visit with while taking care of the paperwork. The recall was taken care of in t took care of me immediately. She was very pleasant and a pleasure to visit with while taking care of the paperwork. The recall was taken care of in the time they predicted and I was on my way. Great people make for a great experience. More

This was a recall service. All repairs was done on time. I was dropped off and picked up after the repairs was done. All repairs was done on time. I was dropped off and picked up after the repairs was done. More

They go out of there way to make sure your vehicle is fixed properly the first time fixed properly the first time More

Very professional and helpful. Answered all my questions and made sure I was taken care of Answered all my questions and made sure I was taken care of More

The folks at the Heiser Ford service center are always on time and very customer fixed. time and very customer fixed. More

Employees are very friendly. Only complaint is it took a month to get the vehicle in for an oil change. Only complaint is it took a month to get the vehicle in for an oil change. More