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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,121 Reviews
Call Service Center (414) 228-5700

1,121 Reviews of Heiser Ford Lincoln - Service Center

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August 30, 2021

I loved my loaner Periodt!!!! I needed some work done on a vehicle i just purchased & needed to receive a loaner & i loved the car More

by Kb13wi.rr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your service and loaner vehicle. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 27, 2021

Good service friendly, good deals wouldn't go anywhere else. I love Ford dealership the vehicles i decided to buy never had problem with run perfectly. More

by CALHOUN -TREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Samantha Calmes, Peter Cooney
Report | Print
Sep 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 27, 2021

Work on my car was done satisfactory, but the survey company they hired has bombarded my phone with text messages aimed at badgering me into responding. Not pleased about that. More

by swansonlink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lavin
Report | Print
Sep 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback! We are pleased to hear that you are satisfied with your service. Your feedback has been sent to the appropriate management in an effort to better our business. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 25, 2021

Always happy with Heisers service center. Professional, courteous and they do a good job. Happy to recommend them. Have had two cars from Heiser and always use there service center. More

by Scott.davisdesignstudio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
Report | Print
Aug 26, 2021 -

Heiser Ford Lincoln responded

Dear Scott, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 24, 2021

They do recalls on cars just to mess up cars so that they can get extra money for a customer. I’m never going back. More

by MARTINEREDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Vicari Jr.
Report | Print
Aug 26, 2021 -

Heiser Ford Lincoln responded

Dear Martin, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

August 23, 2021

Got car back covered w/dirt, & wood mulch. Thx to their lawn service. Didn't offer to wash it either. Excuse was th door i brought it there to fix. More

by bgordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Vicari Jr.
Report | Print
Aug 23, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

August 20, 2021

Always have a great experience at Heiser Ford, whether it’s purchasing a new vehicle or getting service for my vehicles. Would recommend Heiser Ford to my family and friends. They make you feel that you a More

by Bruce.repp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel
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Aug 23, 2021 -

Heiser Ford Lincoln responded

Dear Bruce, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Aug 23, 2021 -

Bruce.repp responded

Aug 20, 2021 Bruce.repp "Always have a great experience at Heiser Ford, whether..." VERIFIED CUSTOMER Always have a great experience at Heiser Ford, whether it’s purchasing a new vehicle or getting service for my vehicles. Would recommend Heiser Ford to my family and friends. They make you feel that you are very important customers

August 20, 2021

In my opinion heiser ford lincoln is the best dealership in Milwaukee, they are customer focused and with employees like( joe vicari jr) assistant service manager,they will always be number one,joe was my s More

by ras4925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr., Kevin Driebel
Report | Print
Aug 23, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2021

They do a great job, fast, and reasonably priced. The 25 word minimum is a little annoying however. Great things can be said with less. More

by chitwoo6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Aug 23, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2021

This dealership has not let me down. everything that was addressed has been taken care of and everything that is promised has been promised. Would recommend More

by Prabh98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
Report | Print
Aug 23, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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