Heiser Ford Lincoln - Service Center

I noticed everyone was wearing a masks & distancing themselves while in the Bay, thank you all for that! However, there was a young lady behind the service desk when I picked up my key, that wore her themselves while in the Bay, thank you all for that! However, there was a young lady behind the service desk when I picked up my key, that wore her mask on her chin only, Not Cool. :( I still want to give you all 5 stars because one bad example wont hurt, if corrected soon enough. Still I love you guys! ***** More

Unprofessional service from kirk. They lost the papetwork multiple times, under bid the job and were impossible to get ahold of. Thats why they have a bad reputation multiple times, under bid the job and were impossible to get ahold of. Thats why they have a bad reputation More

Very pleasant service department. Lobby is very clean and comfortable. Overall, I continue to use this location for the maintenance on my MKX. Miss the coffee tho comfortable. Overall, I continue to use this location for the maintenance on my MKX. Miss the coffee tho More

they treated me with courtesy . timeliness was great. if there is a dealership to car buying or car services heiser for lincoln is the place. there is a dealership to car buying or car services heiser for lincoln is the place. More

Mr. Brandi Winfrey is a most excellent sales person who is willing to give assistance at any time. It’s a pleasure doing business with him. The general manager is a great person as well. is willing to give assistance at any time. It’s a pleasure doing business with him. The general manager is a great person as well. More

Kirk gave me a great recommendation on tires that fit my budget. The Heiser service department is clean and the people are helpful. I know I can depend on them. budget. The Heiser service department is clean and the people are helpful. I know I can depend on them. More

The service and attention that I've received was impressive. They were kind and courteous. They were quick with the repairs, and thorough. I loved it impressive. They were kind and courteous. They were quick with the repairs, and thorough. I loved it More

I am always very pleased with the level of service I receive from Heiser. I have been a customer for almost 30 years. They are very welcoming and attentive and always have the customer needs first. They receive from Heiser. I have been a customer for almost 30 years. They are very welcoming and attentive and always have the customer needs first. They are very thorough with their explanations and follow up to make sure any issues have been resolved properly. More

10yrs of professional service. Wonderful shop personal. When I have a question, I can trust the explanation or diagnosis to be accurate and fair. Everyone makes it a goal to make my visits as painless as p When I have a question, I can trust the explanation or diagnosis to be accurate and fair. Everyone makes it a goal to make my visits as painless as possible. More

Have had the car in twice and problem is not fixed. I believe they thought it was fixed but they must not have tested it believe they thought it was fixed but they must not have tested it More