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This rating includes all service center reviews, with more weight given to recent reviews.
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1,124 Reviews of Heiser Ford Lincoln - Service Center
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August 17, 2020
This was a four hour plus lube and oil change which is not up to their usual high standards. This seldom happens here so I am not concerned. not up to their usual high standards. This seldom happens here so I am not concerned. More
by BigT
Verified CustomerEmployees Worked With
Terrance Anderson, Joseph Vicari Jr.
August 13, 2020
Very rude, did not fix the vehicle. Threatened to charge Very rude, did not fix the vehicle. Threatened to charge storage fees. Staff was rude and did not try to repair vehicle. I will not use them again Very rude, did not fix the vehicle. Threatened to charge storage fees. Staff was rude and did not try to repair vehicle. I will not use them again More
by Ms Nicks
Employees Worked With
Kirk Jakovec
August 13, 2020
Friendly, quick service and honest workmanship. We bought our MKS Lincoln used from Heiser a year ago. We received great treatment and are thoroughly pleased with our purchase. Highly recommend this dealersh our MKS Lincoln used from Heiser a year ago. We received great treatment and are thoroughly pleased with our purchase. Highly recommend this dealership. More
by CMOORE051751
Employees Worked With
Service Team
August 09, 2020
The front of the plastic panel protecting the bottom of the engine came loose and was folding back. The folks at Heiser reattached the panel and charged me a minimal amount. the engine came loose and was folding back. The folks at Heiser reattached the panel and charged me a minimal amount. More
by mayerhoff
Employees Worked With
Service Team
August 06, 2020
Excellent service department! Good follow up!My next Excellent service department! Good follow up! My next car purchase will be from Heiser Ford! Very courteous service people and service drivers! Excellent service department! Good follow up! My next car purchase will be from Heiser Ford! Very courteous service people and service drivers! Great dealership from service point of view. More
by Stollie
Employees Worked With
Andy Bromeland, Joseph Vicari Jr.
August 06, 2020
Great service, as always. They were quick and thorough and fixed my car's problem, no problem. And the service fee is on par with the efficient work they do. and fixed my car's problem, no problem. And the service fee is on par with the efficient work they do. More
by JALEXIS
Employees Worked With
Terrance Anderson
August 03, 2020
Service was excellent on my 2013 Ford Explorer. Very communicative every step of the way. I will always do business with Heiser for sales and service. Thank you! communicative every step of the way. I will always do business with Heiser for sales and service. Thank you! More
by DStamm
Employees Worked With
Terrance Anderson, Kirk Jakovec
August 02, 2020
Very satisfied with every visit Never any surprises Very satisfied with every visit Never any surprises every quote and suggestion has been on the money Very professional During pandemic service ha Very satisfied with every visit Never any surprises every quote and suggestion has been on the money Very professional During pandemic service has still been professional More
by Jdick899
Employees Worked With
Kirk Jakovec
July 29, 2020
Time in everything these guys do with the tools in their hands , become precious to the metal. To get up and go a long way. Yes hands , become precious to the metal. To get up and go a long way. Yes More
by HARLEAUXJR.ORY422
Employees Worked With
Other Employees :
Terrance Anderson, Pat Cardinal, Terrance Anderson
