Heiser Ford Lincoln - Service Center

Service was excellent!,they executed the maintenance in a timely fashion and of course the work was done correctly,this is the only place I'll be bringing my lincoln mkt timely fashion and of course the work was done correctly,this is the only place I'll be bringing my lincoln mkt More

They are fantastic they go above and beyond every time I bring my car in. It was quick and easy to get in and out bring my car in. It was quick and easy to get in and out More

Very thorough I had an issue that took a number of visits to find and correct the issue. They were very accommodating while my car was in the shop. They didn't push I had an issue that took a number of visits to find and correct the issue. They were very accommodating while my car was in the shop. They didn't push or hurry the matter and made sure that it was fixed appropriately. My experiences with Heiser Ford Lincoln were great in every aspect except the finance guy were dealt with. I would likely buy again from Heiser. I'm not going to deny them my future business because of 1 employees lack of customer service More

Both the sales and service team are exelaint and very attentive to the needs of both myself and my wife. They have always gone above and beyond what was expected. attentive to the needs of both myself and my wife. They have always gone above and beyond what was expected. More

Quick turnaround I called the service department and was extremely pleased when they offered a service appointment on the very next workday. Heiser's driver, Dick, cal I called the service department and was extremely pleased when they offered a service appointment on the very next workday. Heiser's driver, Dick, called me just before he came to pick up the Explorer and arrived on time. About two hours or less later, he called again to arrange to drop off the car. Great service, quick repair time and as always, very friendly. More

Service I have owned Ford trucks for a number of years. I am thoroughly satisfied with the service team and the friendly and competent office staff. Any probl I have owned Ford trucks for a number of years. I am thoroughly satisfied with the service team and the friendly and competent office staff. Any problems I have had have been dealt with promptly and to my satisfaction! More

Heiser values you as a customer! Every time I come into the service center, I am quickly acknowledged and the service representative makes sure that my situation is thoroughly underst Every time I come into the service center, I am quickly acknowledged and the service representative makes sure that my situation is thoroughly understood and addressed to my satisfaction. It appears that they are always looking for ways to improve my experience and I really appreciate the attention. More

I've dealt with them for years and the customer service does nothing but get better . I never experienced any problems with your company. They always make sure that my concerns are taken cared of does nothing but get better . I never experienced any problems with your company. They always make sure that my concerns are taken cared of More

Great They were able to provide a vehicle while repairs were done. Communicate well during the process of repair from investigating the issue, ordering par They were able to provide a vehicle while repairs were done. Communicate well during the process of repair from investigating the issue, ordering parts, and completion. Done sooner than expected. More

Oil change and tire rotation. I had an appointment for an oil change and tire rotation and it took nearly two hours for the work to be done. The service representative expressed h I had an appointment for an oil change and tire rotation and it took nearly two hours for the work to be done. The service representative expressed his regret but I was not given any reason for why it took so long. More