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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,120 Reviews

1,120 Reviews of Heiser Ford Lincoln - Service Center

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March 12, 2020

Thx as always Brandy is the best in the business of service. Thx Brandy as always you are the best when ever I come in you take amazing care of me my company northwestern mutual thx you also. And Chris you are a More

by LHGLOBALTRANSIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Brandi Winfrey
Mar 17, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you've continued to have a great experience with Brandi and Chris. Thank you for choosing Heiser Ford Lincoln and we look forward to seeing you again in the future. Happy driving!

March 10, 2020

Very good about staying in contact with you and making sure you are up to date. Very friendly and helpful staff that explained everything in detail. More

by MJENTGES
Recommend Dealer
Yes
Employees Worked With
Mike Lavin
Mar 12, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2020

The service department is great and will do what’s needed to get you out in a timely matter. They listen to your needs and will come out and talk to you to keep you informed on what’s needed. More

by SCOUTMAN38
Recommend Dealer
Yes
Employees Worked With
Matt in service, Pat Cardinal
Mar 11, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2020

oil change I appreciated the ride to work and the loaner vehicle while leaving my car at the dealership. The dealership was clean, the service technic More

by SJLECLAIRE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, the gentleman who gave me a ride to work deserves a raise. He was outstanding!!
Mar 11, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2020

Dealership did the best they could within Ford's warranty program. Car itself has loads of fit and finish issues and should never have passed final inspection and delivered to a dealership. Too bad because m More

by MAILSTOP8689
Recommend Dealer
Yes
Employees Worked With
Andy(service mgr),Matt(service writer), Chris Meyer, Dave Vajgrt
Mar 11, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to share your experience! Your feedback is important to us and we sincerely apologize for your experience with Ford's warranty program. We are pleased to hear that you enjoyed your time with Chris and Dave, and we thank you for choosing Heiser Ford Lincoln. Happy driving!

March 09, 2020

What a difference Chris Meyer and Brandi Winfrey couldn't take better care of us. Between the multiple Lincoln and multiple F150s we've purchased, we're always well tak More

by METROR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Brandi Winfrey
Mar 12, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Brandi and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you’re enjoying your new ride!

March 08, 2020

Went for oil change with tire rotation and inspection and come to find out they did check any of my other fluids, my windshield fluid and brake fluid was almost bone dry, I had to buy some and them myself. More

by leticia8877
Recommend Dealer
No
Employees Worked With
Terrance Anderson
Mar 09, 2020 -

Heiser Ford Lincoln responded

Dear Leticia, We are very sorry to hear that you were dissatisfied with your last service experience. Can you please private message us your contact information so our service manager can call you to learn more about your concerns? Thank you, Heiser Automotive

March 08, 2020

Heiser Sevice Department I have been using Heiser Service for the past 16 years. First with my 2000 Ford Taurus and later with my 2012 Ford Fusion which I bought from Heiser More

by GEOMCKINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pulaski
Mar 12, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've continued to have a great experience with the Heiser team and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 03, 2020

Efficient and timely I had an emergency and Heiser L/M Ford handled it perfectly!!!! I will certainly pass my experience on to others...for sales and service! More

by CBRUNAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance Anderson
Mar 05, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Hutch and the team at Heiser Ford Lincoln. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 27, 2020

Heiser always gives my Ford Edge great care and service. They are friendly and explain everything thoroughly! I'm a very happy Heiser Ford customer! More

by svjsvj
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson
Feb 28, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you are pleased with your service. Thank you for choosing Heiser and we look forward to seeing you again in the future. Happy driving!

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