Heiser Toyota

I met Brian when he visit Briggs & Stratton for our sustainability day. He gave me all the information I needed but didn't try to sell me. I appreciate that attitude. The woman who helped me with sustainability day. He gave me all the information I needed but didn't try to sell me. I appreciate that attitude. The woman who helped me with financing was equally helpful and respectful. I enjoyed working with her. More

Vladimir gave us excellent service and provided us with great information about the car we ended up purchasing. I would definetly recommend this dealership and Vladimir's expertise to my friends and family great information about the car we ended up purchasing. I would definetly recommend this dealership and Vladimir's expertise to my friends and family and will be going to this dealership for my further vehicle purchases. More

The entire buying experience was quick and painless. I drove into the dealership to check out my options to trade in my old car (~23MPG) for a vehicle (probably Prius) that would provide better MPG for my drove into the dealership to check out my options to trade in my old car (~23MPG) for a vehicle (probably Prius) that would provide better MPG for my 110 mile daily commute. I had already done some pricing research and the initial discount offered from list price was fair and equatable. The offer on the trade was also fair. Even after the sale, bonuses including water park tickets and service discounts were provided. I was very pleased with the entire experience and I am very happy with my new Prius! More

The people at Heiser are very friendly and the showroom and service areas are very clean which is important to me. This is my second Heiser Toyota. I purchased a brand new 4Runner in 11/08 and we love it.I and service areas are very clean which is important to me. This is my second Heiser Toyota. I purchased a brand new 4Runner in 11/08 and we love it.I think Heiser Toyota deserves my high ratings. More

My experiences had been very pleasant at your dealership. I had scheduled the 15000 maintenance and thought it was about $50. (I did this on line.) When I got there I realized the cost was more than I had scheduled the 15000 maintenance and thought it was about $50. (I did this on line.) When I got there I realized the cost was more than that and had to cancel that part (our cat needed thyroid surgery and that is where we spent out money). I apologized profusely for just getting an oil change, saying I would get the maintenance package the next time I got an oil change. The assistant was very gracious and helpful. He did not make me feel bad about canceling. Also, I was getting my tires rotated BUT the wear did not warrant a change now, so that was not done. I appreciated the honesty of your staff. More

I spoke to Roger over the phone about a 2007 infiniti g35x that they had for sale. he explained to me that the car is in perfect condition other then a couple of scratches and rock chips on the car. so i g35x that they had for sale. he explained to me that the car is in perfect condition other then a couple of scratches and rock chips on the car. so i flew out there with my father from New Jersey and came to look at car. was told the car is in immaculate condition. well i was told wrong. the quater panel by the passenger rear door had paint work done that was visible and can be felt. was not told about this. was really upset and they said that they can take off $200 off the price of car. i explained that it would cost alot more then that to fix that part of the car. so i decided to book a flight all the way back. i feel like they should of booked and payed for the flight because of that fact that they lied about the condition of the car. I am very disappointed with this dealership. More

Al was very friendly and knowledgeable in what he does. He was able to answer all my questions without any hesitation. Very honest and trustworthy person to work with. I highly recommend Al to all costumer He was able to answer all my questions without any hesitation. Very honest and trustworthy person to work with. I highly recommend Al to all costumers. Al took the time to show me everything about the vehicle before I purchased it. More

There was none of what you would have expected from the traditional visit to purchase a car. Heiser will treat you with respect. I expected the attitude of the traditional auto salesman and I did not find traditional visit to purchase a car. Heiser will treat you with respect. I expected the attitude of the traditional auto salesman and I did not find that here. The people working at any organization reflect the attitude of the management and owners. Clearly the ownership and managers have the correct focus at Heiser Toyota. Bill is personable, communicates well and presented the options that helped me make my own decision. Bill Lawrence knew his product line well and his follow up on the transaction was excellent. He spent time with me and did not have his cellphone going off or attempt to handle two transactions at the same time. Some of the individuals I ran into at other stores exhibited a poor effort at multi-tasking that just took focus away from me and my time. Not providing focus on the customer in front of you waters down the experience as it reflects the stores attitude of your value as a potential customer. William and Cory made the F&I part of the transaction seamless with no surprises. They were strait forward and explained everything well. One knock on auto stores is that they do not do what they say they are going to do. None of this here, all of the people I dealt with did exactly what they said they would do. This is the place to buy a car. Great experience ! More

My name is Moisey Vasserman and I would like say thank to Vladimir Babakhanov which can explain to me and my wise about to buy a new car, and help us make good desicion. My wife and me very happy, because a Vladimir Babakhanov which can explain to me and my wise about to buy a new car, and help us make good desicion. My wife and me very happy, because a new car Toyota Corolla it is a dream my wife. More

It was a good experience. Very respectful and forthcoming. Good follow through with issues we raised. Will shop there again. There was no pressure to buy and the experience was calm and friendly. forthcoming. Good follow through with issues we raised. Will shop there again. There was no pressure to buy and the experience was calm and friendly. This is our second car from them. They do a great job with customers. More