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Heiser Toyota

Milwaukee, WI

4.7
8,047 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 4,509 service reviews

June 21, 2026

Always treated with a smile and very professional Knowledgeable staff and always explain any work needed or being done More

by TMSCHIEDEMEYER
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Jun 21, 2026 -

Heiser Toyota responded

It’s wonderful to hear our team greeted you with a smile and kept you informed about every step while servicing your Toyota Land Cruiser. Michael will be thrilled to know you found our staff professional and knowledgeable. We look forward to caring for your Land Cruiser again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 20, 2026

The service was nice and friendly and they were quick with the service provided. It was appreciated. More

by weberjj2222.jw
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Jun 20, 2026 -

Heiser Toyota responded

It’s great to hear our team provided quick and friendly service for your Toyota Grand Highlander. We appreciate you sharing that the speedy turnaround made a difference. We look forward to helping keep your Grand Highlander in top shape. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 19, 2026

Peter was good because he took the time to hear my issues. However he was in the middle of an illness and when I returned for a follow up appointment he was out. The gentleman that took care of me did More

by Neuguy0
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
June 19, 2026

Good communication and great service I have confidence in Heiser to do right by their customers. More

by CHIPPOLE
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 19, 2026 -

Heiser Toyota responded

We’re delighted that our team’s clear communication and thorough service earned your trust. It was a pleasure working on your Toyota Highlander. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 18, 2026

team was courteous, on time, informative, helpful and knowledgeable. wait time was within estimated timeframe. More

by RMORGAN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Heiser Toyota responded

Thank you for highlighting our team’s punctuality and expertise during your Toyota RAV4 service. We’re glad Michael and the rest of our staff kept you informed and delivered within the estimated wait time. We appreciate you sharing your experience and look forward to supporting your RAV4 in the future. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 17, 2026

The service technicians are all polite and courteous, the mechanics have always done very good work. I have never had to take any of our cars back to correct any issues. It's done right the first-time. More

by Glpfeifer16
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
June 16, 2026

Michael is amazing . Maintenance guy was amazing . Work that was done , amazing . Manny is awesome. Car selling experience , with the check from the dealership bouncing , More

by rebeccaburan
Recommend Dealer
No
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
June 14, 2026

Professional, & friendly Squeezed me in on short notice Would commend Rated a 5 Nothing more needs to be said More

by brianschultz500
Recommend Dealer
Yes
Jun 14, 2026 -

Heiser Toyota responded

It’s wonderful to hear our team could fit your Toyota RAV4 Hybrid in on short notice while keeping things friendly and professional. Thank you for the five-star rating and we look forward to welcoming you back. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 14, 2026

Súper atento y eficiente y muy educado exelente trabajador siempre ayudando y aclarando cualquier duda que tengas en la mejor de las maneras More

by cristianabreunoa044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny López
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2026 -

Heiser Toyota responded

We’re delighted our team provided attentive, efficient and polite service for your Toyota C-HR. It’s great to know we could clarify all your questions. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 14, 2026

Súper agradable y atenta la verdad por eso voy desde tan lejos para allá pidiendo hacen buen trabajo ahy y muy buena atención More

by cristianabreunoa044
Recommend Dealer
Yes
Employees Worked With
No lo recuerdo
Jun 14, 2026 -

Heiser Toyota responded

Thank you for highlighting our team’s attentiveness and the quality of our work. We appreciate you traveling such a distance for Toyota service. We look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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