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Heiser Toyota
Milwaukee, WI
8,170 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,170 reviews
August 15, 2026
It was extremely professional. Kevin was extremely personable and left us with an extremely positive experience Kevin was extremely personable and left us with an extremely positive experience More
by mattmaurice
Verified Customer
August 14, 2026
Very communicative and transparent, overall very helpful and kind. The video of my car in the service bay was also very cool and kind. The video of my car in the service bay was also very cool More
by jones.meagan98
August 14, 2026
Courteous service, well explained services now and future I always like getting the print out of all the items that were checked I always like getting the print out of all the items that were checked More
by SZYMANSKIPAM
August 14, 2026
Leased many cars, serviced all of them at Heiser. Excellent service. They really care about their customers. Excellent service. They really care about their customers. More
by mflynntf
August 12, 2026
Almost purchased a car from Javonte Last year but was unable due to personal reasons! I came back mid march this year and he remembered me, Name and all! I was very impressed but that! Javonte Has always unable due to personal reasons! I came back mid march this year and he remembered me, Name and all! I was very impressed but that! Javonte Has always been very kind, and helpful, he listened and always puts my worries in to consideration! I did purchased my car from him that day! I just came back for my 1st tire rotation and thought I would look around for my son as he needed a car! And we both ended up leaving in our own cars! I told Javonte I would not be able to come back for my next oil change in fear of buying a 3rd car! 🤣 Javonte Is the guy if you are looking for a new vehicle, used or new! He will take the time you need to look and decide, even if you don’t buy, he is the guy! More
by raschida.mertens
August 12, 2026
I had a disappointing and frustrating experience during my recent visit. Starting with scheduling. I schedule and received confirmation at a 8:00am appointment, which was changed without notification to 9: my recent visit. Starting with scheduling. I schedule and received confirmation at a 8:00am appointment, which was changed without notification to 9:00am. This didn’t impact my day that much, but is frustrating. Next, I had scheduled an early appointment so I can go to work and have my car ready by 4:00pm when I’m out of work and need to pick up my children (8 hours for oil change and tire rotation). I did not get a call from the dealership on the status, and I had to call 3 times, starting at 2:00pm to get some sort of answer on my car. Eventually I got a call back at 3:57pm saying it’s ready, and that Toyota scheduled an uber for me back to the dealership (1.5 miles away from my location). The uber no-showed and I ended up paying for my own ride there. More
by dhgushee
Employees Worked With
August 10, 2026
Since purchasing our vehicle, we have received good service from the dealership. We can't say it enough- thank you for everything ??. service from the dealership. We can't say it enough- thank you for everything ??. More
by vneal0924
August 09, 2026
Very good and thorough Everything was explained in great detail and the experience was painless detail and the experience was painless More
by bernsteinyocheved
