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Heiser Toyota
Milwaukee, WI
8,287 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,287 reviews
October 18, 2026
Al was great to work with and very reasonable. Hes also realistic and isn't out to sell you something you dont want. Hes down to earth Hes also realistic and isn't out to sell you something you dont want. Hes down to earth More
by Ethan
Employees Worked With
October 16, 2026
Didn't feel we were told how the ordering process worked, and that we would not get the car we wanted. Chad basically told us to accept the car or not. He would not have any problems selling it. We waited and that we would not get the car we wanted. Chad basically told us to accept the car or not. He would not have any problems selling it. We waited over 4 months for the car with very little follow-up while we waited for the car. We had to make two appointments to pick up the car, and when we asked if we both had to be there for both our names to be on the title, we were told no. But then when we did pick up the car, found out that was not true. Both were required. What should have been an exciting time because we were getting a new car, turn into a very disappointing feeling. More
by MCNEUBURG
Verified CustomerOctober 15, 2026
It was great! I would go to Michael again It was great. I would go to Michael again as my service representative because he was prompt and easy to work with I would go to Michael again It was great. I would go to Michael again as my service representative because he was prompt and easy to work with More
by jrichards123.jr
October 15, 2026
Brought the car in for an oil change and tire rotation on Oct 9th. Oct 13th stopped into the dealership due to a super loud clanking noise coming from the driver's side tire. No one could look at it and have Oct 9th. Oct 13th stopped into the dealership due to a super loud clanking noise coming from the driver's side tire. No one could look at it and have to leave the car overnight due to staff issues. Found out it was a loose dust cover caused by the technician during the rotation. Nothing was charged but a complete inconvenience. You'd think a free oil change or something would have been offered. More
by TOMPTAK29
Employees Worked With
Numerous
October 14, 2026
They were excellent in customer service. We discovered an issue after purchase. They went above and beyond to solve the problem and get us back on the road in less than 2 hours. Highly recom We discovered an issue after purchase. They went above and beyond to solve the problem and get us back on the road in less than 2 hours. Highly recommend them. More
by johnlindahl99
October 14, 2026
Quickest and easiest experience purchasing a car. Manny and Jakub were fantastic the entire process. Manny and Jakub were fantastic the entire process. More
by knmindt
October 13, 2026
Kevin is wonderful and the service team did a great job. I am very happy and will be back soon. I am very happy and will be back soon. More
by tracyquiroz
October 11, 2026
Michael welcomed me and was very professional in checking me in. The service was done promptly. me in. The service was done promptly. More
by JOHN.HOHL
October 10, 2026
This dealership has no problem getting me in for service when I call. The video was great to see the checks on the vehicle. I like the fast turnaround. when I call. The video was great to see the checks on the vehicle. I like the fast turnaround. More
by ralanerdmann
