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Heiser Toyota
Milwaukee, WI
8,200 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,200 reviews
September 05, 2026
Very detailed, polite and clear to ones understanding. I enjoyed his patience to all my questions. I enjoyed his patience to all my questions. More
by Gloglo
Verified Customer
September 05, 2026
Easy to make appointment. Great customer service. I trusted that my service advisor, Nate, did not try to upsell any unnecessary services. Great customer service. I trusted that my service advisor, Nate, did not try to upsell any unnecessary services. More
by kellyschappert
September 04, 2026
Fantastic! ! Everyone is super nice and great to work with!! All employees are genuine and honest! ! Everyone is super nice and great to work with!! All employees are genuine and honest! More
by Nmv6425
September 04, 2026
Nate is AMAZING! He is always fair, honest, quick and kind to us. Always friendly with amazing customer service. Only person I'll work with is Nate from now on becaus He is always fair, honest, quick and kind to us. Always friendly with amazing customer service. Only person I'll work with is Nate from now on because he is so fantastic! More
by ARELLIOTT27
September 04, 2026
Not happy that I wasn’t given correct information. Will not go back, EVER! Horrible Will not go back, EVER! Horrible More
by momo7807
September 04, 2026
I brang my 2023 Tacoma to get the tailgate fixed i had warranty said it would not cover and mechanic said it needs body shop took it back to Wilde they called Toyota and Toyota is going to pay for it exce warranty said it would not cover and mechanic said it needs body shop took it back to Wilde they called Toyota and Toyota is going to pay for it except 80 dollars their going to take bumper off right in shop the mechanic told me one part needs to be painted i painted it with spray paint u don't see it only when the gate is open More
by johnyech63
Employees Worked With
Other Employees :
They move to slow have to wait and they don't even acknowledge ur their like I'll be right with you
September 03, 2026
Al was great to work with. Got us into the perfect vehicle for a great deal! Got us into the perfect vehicle for a great deal! More
by E
September 03, 2026
Nate provided great service at Heiser Toyota. He was very helpful when I brought my car in for service, answered all of my questions, and made sure I understood everything. He even helped me get He was very helpful when I brought my car in for service, answered all of my questions, and made sure I understood everything. He even helped me get a small discount, which I really appreciated. Great experience overall! More
by landeryang21
September 03, 2026
Still waiting for a seat replacement due to a faulty spring as diagnosed on 7/22/26. A second appointment, 8/17/26, for screen going white/blank; Serviceman assisted with connecting my phone to the scre spring as diagnosed on 7/22/26. A second appointment, 8/17/26, for screen going white/blank; Serviceman assisted with connecting my phone to the screen, but it now works inconsistently since my Toyota app subscription expired. I will not pay $15/month for that service. More
by michelle.liebner
Employees Worked With
Patrick in Service
