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Heiser Toyota
Milwaukee, WI
7,984 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,984 reviews
May 18, 2026
Excellent customer service. Top tier communication, above and beyond what's expected for service on a used 2019 Camry. Top tier communication, above and beyond what's expected for service on a used 2019 Camry. More
by COLEBALTZ
Verified Customer
May 18, 2026
Efficient and professional, informative. Helpful with verification of previous service record. Easy to do business with. Helpful with verification of previous service record. Easy to do business with. More
by wbreese2
May 18, 2026
Very professional and was able to quickly get my issues resolved. I would highly recommend resolved. I would highly recommend More
by egarski
May 17, 2026
Everyone at Heiser did an exemplary job. They made it an easy and painless experience. Thank you everyone at Heiser for assisting in the purchase of my 2026 C-HR They made it an easy and painless experience. Thank you everyone at Heiser for assisting in the purchase of my 2026 C-HR More
by erosol
May 16, 2026
Great experience! Everyone is very nice and I was pleased with what was done! Nate was very helpful! Everyone is very nice and I was pleased with what was done! Nate was very helpful! More
by JUDYEG
May 16, 2026
Honest friendly It's the only dealership I would go to! Always have a positive experience! Always have a positive experience! More
by JUDYEG
May 16, 2026
Great experience! Everyone is very nice and I was pleased with what was done! Nate was very helpful! Everyone is very nice and I was pleased with what was done! Nate was very helpful! More
by JUDYEG
May 15, 2026
Overall, the service seemed good and everything appeared to be handled professionally. The staff was friendly, and the process was smooth. However, I would have appreciated a better explanation of what was to be handled professionally. The staff was friendly, and the process was smooth. However, I would have appreciated a better explanation of what was actually done during the service. When I picked up the vehicle, I was simply handed the paperwork without anyone reviewing the maintenance performed or answering any questions about the inspection. As a new customer and owner of a new vehicle, I think a brief walkthrough would make the experience feel much more complete and reassuring. Other than that, the visit went well, and I appreciate the work done on my vehicle. More
by dianis.crestrepo
May 15, 2026
Mike did a great job of diagnosing the problem with my daughter's 2019 Camry and arranged for a timely repair. daughter's 2019 Camry and arranged for a timely repair. More
by rolson
May 15, 2026
Checking in was fine but not much was communicated. Peter seemed distracted. I chose to wait and was disappointed in the snack options compared to other dealers I've used for my Honda. Little things th Peter seemed distracted. I chose to wait and was disappointed in the snack options compared to other dealers I've used for my Honda. Little things that elevate the experience were missing. Reason it was not an average 3 was I knew there were recalls and Peter never addressed them, we got no updates on the car. When the car was ready I had to bring up the recalls and Peter seemed surprised that there were any and admitted to never checking. More
by Jessjere
