Heiser Toyota

I give this reveiw because the dealer was friendly, the price was far. He gave outstanding customer service. He got me water when I was thristy. He helped me sign up for a warranty package which help me sa price was far. He gave outstanding customer service. He got me water when I was thristy. He helped me sign up for a warranty package which help me save money. I would buy another car from Roger he looked out for me and addressed any concerns that I had. More

Being honest, all car dealers are nice to their customers. It is hard to say which is better than which. What impressed us is that Heiser Toyota has a very warm setup in the lobby. The drinks are i customers. It is hard to say which is better than which. What impressed us is that Heiser Toyota has a very warm setup in the lobby. The drinks are in the sizes perfectly for kids. The playing room for kids is very clean and cozy. We definitely will not go to any places that are not welcome children. Some dealers don't like little kids to touch the car body, which is totally unacceptable to us since little toddlers and young kids always want to touch something shiny. For sure Heiser's children friendly setup and people attracted us to spend our time at Heiser. Roger, our sales rep, was very helpful. Unlike some car sales, he didn't waste our time at all. To the point, nailed down price, and then we signed contract. The whole process is far more efficient than Wilde Toyota. More

My overall experience was very positive. The sales rep was informative and patient and not pushy. I don't respond well to agressive sales practices especially for a high ticket item like a car. I felt com was informative and patient and not pushy. I don't respond well to agressive sales practices especially for a high ticket item like a car. I felt comfortable throughout the process. The internet website was very helpful. It gave me the details I needed to come to the dealership looking for a particular vehicle. More

The service was excellent and the price was very reasonable. The people I dealt with were very friendly and knowledgeable. I have never been disappointed with Toyota through the 5 vehicles I have le reasonable. The people I dealt with were very friendly and knowledgeable. I have never been disappointed with Toyota through the 5 vehicles I have leased from them and I fully expect to be a lifelong Toyota customer. More

I went into the shop for auto body quotes to the roof of my Highlander that I purchased at Heiser. Guy looked at the area and took some buffing compound and buffed the problem away so that it wasn't as not my Highlander that I purchased at Heiser. Guy looked at the area and took some buffing compound and buffed the problem away so that it wasn't as noticeable. He also did minor repairs to my mupflaps. This attention made me come back for a windshield replacement rather than have the "glass specialist" come to my place of employment. They even gave me a ride to work! As a woman going into a body shop, I was treated with respect and dignity and they were competitive with their prices. -Susie Isaacs More

Friendly, professional, and quick service when you come in with an appointment. Coffee is fair (good for a cup-at-a-time machine), and soda and water are also available. Comfortable chairs and a clean wa in with an appointment. Coffee is fair (good for a cup-at-a-time machine), and soda and water are also available. Comfortable chairs and a clean waiting area. I've purchased several cars from this dealership over several years, and find them easy to work with, even if they are a little hard to find (Hint, take Hiway 45 north and get off at the Metro Boulevard exit). More

We hate buying a new car, so we only do this when our other car has died. Our first choice was a Honda, but I had heard about the nice ride of the Camry, so I wanted to test drive it. Even though we we other car has died. Our first choice was a Honda, but I had heard about the nice ride of the Camry, so I wanted to test drive it. Even though we were skeptical about a Toyota after all the recall publicity. I went to a Honda Dealer first and drove the Honda Accord. Then I went to Heiser Toyota and drove the Camry. It was a much more smooth and comfortable ride than the Honda. It felt like a luxury ride. I was very impressed. So I brought my husband to see it (who could care less about cars) and after spending time with Pat Pomeranz and discussing the Toyota experience we trusted him and the changes he said Toyota has made since the recall and decided to buy the car. A week later we left on a trip of 1,700 miles, for our daughters basketball team. Well my husband hates to drive (as I mentioned) and has always driven a Honda when he has to drive. But it was dead and we needed a car for the trip. So off we went on our 2 weeks of travel and he spent the whole trip loving the car, the ride, the gas mileage and the sirius radio, I drove only 2 1/2 hrs., he was happy to do the rest! It was the most he has driven since he was in his 20's and he's 60 now. His choice of transportation is a bicycle, I'm not kidding. He still loves his bike. But our new car is his next best friend. I drive the car everyday and am so happy with the choice we made. So "Thank You" Pat for the awesome experience of buying a car from you! We really felt comfortable with your dealership and everyone who helped us and especially you! We will be back when anyone in our family needs a new car! You really make a difference in the business of car sales! We will always recommend your dealership! More

The service department was very helpful and very kind. The service done on the car was good. It was easy to communicate withthe dealership via the online chat before going to the dealership, which I found The service done on the car was good. It was easy to communicate withthe dealership via the online chat before going to the dealership, which I found very helpful. The accomodations while waiting on the car were very nice. Price was a little high for what was done. More

My dad and I really appreciated working with Bill. He was very personable, helpful, and knowledgeable about the vehicles. I did not feel pressured to buy. I really appreciated that too because it let m was very personable, helpful, and knowledgeable about the vehicles. I did not feel pressured to buy. I really appreciated that too because it let me think more clearly. I was slow in deciding, but never felt like I was being rushed. I felt I could ask any questions and Bill could answer them or find the answer. He really is very kind and great to work with. I rated the quality of work at a four rather than a five because there was something not quite right with the tire when the car was first taken out to test drive (maybe just tar or something stuck to the tire, but it was strange) and then also I hoped the dealership sticker wouldn't be put on the car, but I forgot to mention that. But those are very very small things. We had done our research on pricing, and I felt that the price they told us was appropriate. Overall, great experience! I would definitely recommend Heiser Toyota and feel comfortable calling with any questions or bringing my car in for service. Again, I can't say enough good about the kindness of Bill and the others we worked with. Thank you for your service! More

We are enjoying our 2008 Toyota Sienna van. Using the Edmunds.com pricing was important to me and I was determined not to pay retail. Jerimiah did not dismiss the price guide as simply a "guideline" as Edmunds.com pricing was important to me and I was determined not to pay retail. Jerimiah did not dismiss the price guide as simply a "guideline" as another local dealer did. The van was priced well and we were able to make a deal we were comfortable with. The other van we were considering (at another dealer) was still there one month later and priced less than what I offered (and they turned down) Thanks for making the used car buying experience pleasant More