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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,113 Reviews

4,113 Reviews of Heiser Toyota - Service Center

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August 06, 2023

I like bringing my car car here for oil changes, etc. I feel they are trustworthy and efficient. The representative who we worked with (Tom) was pleasant and kept us informed.. More

by TO_NORMAJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 06, 2023

Nice facility, clean and bright waiting area. So far, I've never had an excessive wait time, or felt they were upselling any service. I bought tires there so they'll do free rotation. More

by CCOLLA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Lincoln
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 05, 2023

Besides an oil change and tire rotation my truck was brought in for a noise when the brakes are applied. The technician did a visual and found nothing. There was no road test taken so of course the nois More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who I worked with and remember.
Aug 07, 2023 -

Heiser Toyota responded

Dan, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com so we can better understand what happened during your experience.

August 05, 2023

They fixed my problems and did it in a very timely manner and ahead of my expectations More

by BELANGERTIFFANI
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 05, 2023

Timely service and done right the first time. Would recommend for parts and service needs. More

by jset6677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Garski
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 05, 2023

Did what was requested and the price was better than expected. Done in the day as quoted. More

by RSGOEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota Tom
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 05, 2023

Great service and fast as well. very happy with the outcome and it didn’t break the bank More

by Tyler Buszkiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 04, 2023

Great service and every time I bring my car in here. I sure wish they would bring back the free popcorn!!!! More

by LCJC50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt.
Aug 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 04, 2023

Every time that I needed service at Heiser Toyota it was done one time and I was impressed with the customer service. People seemed to enjoy their job and did it well in a friendly but professional way. Tha More

by MCSAYNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota Tom
Aug 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 04, 2023

NICE, CLEAN FREINDLY PEOPLE! Will definatly go there again. Dropped me off at home and picked me up when it was done, very nice! More

by gkspeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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