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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,112 Reviews

4,112 Reviews of Heiser Toyota - Service Center

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July 22, 2022

The dealership kept me constantly informed about the progress of my car. It was extremely appreciated and they even went back and checked an issue I mentioned after dropping it off for a different purpo More

by Kbemurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince Ali
Jul 25, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 22, 2022

Always love the atmosphere. I get greeted right away and am treated great! I like how I see familiar faces and they tease me like I am a friend or family to all of them. More

by Xyoojgx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski, Prince Ali
Jul 25, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 21, 2022

Great people that went out of there way to help a customer in need of maintenance and repairs while on a family road trip. We will be back next time we come to MKE for a family vacation. Thank you More

by MattyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Albrecht, Jason Kent
Jul 25, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 19, 2022

It’s nice and the service department is very knowledgeable about what needs to be done concerning My car. More

by l_gittens62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jul 26, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 16, 2022

Took me in without an appointment, communicated with me clearly, and treated me very well. More

by REVDLGREER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince Ali
Jul 19, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 13, 2022

They did not have the oil needed for scheduled oil change, did not reset the car, so it is still telling me I need an oil change, and did not replace one of the tire valves after rotating tires, so pr More

by dpanderson
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Unsure
Jul 13, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

July 12, 2022

Initial contact over the phone was very efficient. Bob my service advisor even gave me his cell number to make contact easier. Car was finished ahead of schedule! More

by Joe C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jul 13, 2022 -

Heiser Toyota responded

Joe, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 12, 2022

Had a new visor installed. Was told it would take about 30-40 minutes and it only took 15 minutes!! I was very pleased and my new visor is great!! More

by MSYGARSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garski, Bob Arciszewski
Jul 13, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 09, 2022

On time, on budget, kept us advised of progress along the way, friendly and accommodating personnel, More

by WB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 08, 2022

I always enjoy my experience at Heiser. Both my care and myself were accommodated well. Jarvis was wonderful and helped take care of all my concerns. More

by IJELEO92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvis McElrath
Jul 11, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jarvis was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

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