Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor

Dispatcher

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
721 Reviews
4.7

721 Reviews

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721 Reviews of Vincent Lor

October 22, 2026

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Employee Rating

Vincent is amazing and easy to work with. Always very welcoming and knowledgeable. Thank you More

by MOUAPHANA
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Oct 22, 2026

Heiser Toyota responded

We’re glad Vincent made your Toyota Camry Hybrid service visit effortless and welcoming. Knowing you found him so knowledgeable is rewarding for our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 22, 2026

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The service was fast. Every person was super. Great service Great service Great service Great service More

by zmhende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

Heiser Toyota responded

We’re glad the service on your Scion xB was quick and our team was attentive throughout. Hearing you found our staff friendly and efficient means a lot to us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 23, 2026

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I like the people who check my car. Been to this place since i bought my car. Good service. More

by CHAOTHAO99
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron

September 07, 2026

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Good job and great customer service the advisor knows what he doing and manager Matt was great More

by chauncey.lovett
Service Price Transparency
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Recommend Dealer
Yes
Sep 07, 2026

Heiser Toyota responded

We’re glad our service advisor’s knowledge and our manager’s guidance ensured smooth service on your Chevrolet Tahoe. Your kind words mean a great deal to us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 20, 2026

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Salesman 5 very friendly, And helpful. Truck prep 1, once leaving and driving at highway speeds the front end shook very bad!! After coming back and your techs balanced the tires which hel More

by dennybrendalee
Recommend Dealer
No

Other Employees Tagged: Vincent Lor

Aug 21, 2026

Heiser Toyota responded

Dear Denny, Thank you for your business and feedback! Our customers are our highest priority, and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Gary Jaros so we can better understand what happened during your experience.

April 27, 2026

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Employee Rating

They took good care of my car. It had a check engine light on due to some coolant valve issue and I got it fixed with the help from them and also they dropped me and picked me up w More

by Vinodh.vinpower
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Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Apr 27, 2026

Heiser Toyota responded

It’s great to hear we were able to fix the coolant valve that caused your Toyota RAV4’s check engine light and have it running smoothly again. Thank you for mentioning our drop-off and pick-up service and for the five-star rating. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2025

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Great service. Amazing people. Great work. I will continue to use Heiser Toyota foe my automotive needs. More

by tonyampeterson
Service Price Transparency
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Recommend Dealer
Yes
Dec 12, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 18, 2025

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I requested my car and they found it in 2 weeks. Quick and easy. Couldn't be happier More

by ISAACA2L
Sales Price Transparency
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Recommend Dealer
Yes
Oct 18, 2025

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 09, 2025

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Very good attention and efficient service They took less than the estimated time and I liked that More

by marianamarisol1018
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 09, 2025

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 31, 2025

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Employee Rating

This toyota dealer gets things done at a timely manner and has good customer care. More

by TWIINVANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther, Lori Gong, Nathaniel Jenkins, Michael Wemmer, Kevin Cameron , Peter Miszewski, Joshua Porter

Jul 31, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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