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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,113 Reviews
Call Service Center (414) 357-2100

4,113 Reviews of Heiser Toyota - Service Center

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June 30, 2022

The service was done early and I couldn’t have had a better experience. Always courteous and professional. More

by MCURLEYJACOBS0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Report | Print
Jul 05, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 30, 2022

The service was quick and efficient. Employees were professional and polite. I have no complaints. More

by RFARRELL04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
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Jul 05, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 30, 2022

Bob the auto service manager was very kind and to the point with my problem price was to steep for me getting a 2nd and third estimates thank you for your cooperation More

by Fireworks55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Report | Print
Jul 05, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 30, 2022

informative and I felt like they care about my car. the service was speedy. thanknu More

by TEACHKGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 29, 2022

Left message to have service person to call to see if the part was in. He didn’t so I called several days later. The part was in and I made an appointment to have it installed. More

by HANS3N1AJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince Ali
Report | Print
Jun 30, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 29, 2022

Great customer service. Quick, knowledgeable, and friendly. I appreciate the service they give me each time More

by JOVANNI.HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht, Prince Ali
Report | Print
Jun 30, 2022 -

Heiser Toyota responded

Jovanni, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 28, 2022

Service was quick this time, can be hit or miss but I was very satisfied More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
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Jun 29, 2022 -

Heiser Toyota responded

Megan, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 28, 2022

Unsatisfactory service failed to return call when I called to report a problem with my service call More

by DRAGONSCOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Albrecht
Report | Print
Jun 29, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

June 27, 2022

Average service for this visit. Normally I give them very high marks but they had all kinds of problems getting the right tires on my truck, actually put the wrong ones on and had More

by LCJC50
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht, Prince Ali
Report | Print
Jun 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

June 23, 2022

Heiser Toyota provide a good service and they are customer friendly. I would recommend them. More

by applewhitelorbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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