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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,113 Reviews

4,113 Reviews of Heiser Toyota - Service Center

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June 10, 2022

I have had nothing but great experiences at all of my visits to Heiser Toyota from the day I leased my vehicle. This was the first time I've dealt with an honest salesperson. Each and every one of my ser More

by Kev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Jun 10, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 10, 2022

I’m a return customer and I will only take my vehicle to you. You have always been my trusted dealership since your Ford dealership was on 76th. More

by CABLEFACE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince Ali
Jun 10, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 10, 2022

Very happy with my service experiences at Heiser. I’ve been a customer for 11 years and they have been very polite and professional. Vehicle is always fixed correctly the first time. More

by NCESL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 10, 2022

This dealer is very friendly and I didn’t have to wait very long for my car to get done. More

by CURBANEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 09, 2022

Started work right on time and finished within the estimated time. Pleasant waiting room. Could have been more closure at the end explaining the work done. More

by MAURI424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Jun 10, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 09, 2022

Very friendly and helpful they will even loan me a free car if I need it on the day of the service appointment More

by DMETTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht, Prince Ali
Jun 10, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 09, 2022

Shawn always treats me very well. Ready when told it would be also close by my house. More

by WANDA.TYLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Jun 10, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Shane. We look forward to working with you again in the future.

June 08, 2022

Very satisfied with the service I get here to maintain my older vehicle. I will only go on the days when Service Rep Bob A. is working. He’s the best. A shout out to Brian who greets you and checks you in in More

by GUNDYW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (last name?) who greets you as you arrive in Service Area. , Bob Arciszewski
Jun 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 08, 2022

Everyone was easy to work with help me out and was very professional. Will be sure to have my service done Heiser More

by chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Albrecht
Jun 09, 2022 -

Heiser Toyota responded

Chuck, hank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 07, 2022

They were able to fully replace my brakes in about 4 hours. I did find out that I substantially over paid for this service. I was able to get other work done for half the price that they quoted me. More

by Tessar98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Lor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by email at jphillips@heiser.comm so we can better understand what happened during your experience.

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