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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,112 Reviews
Call Service Center (414) 357-2100

4,112 Reviews of Heiser Toyota - Service Center

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May 10, 2022

Good service, reasonable assessment, reasonable price. Better experience this time around. Better communication from staff. More

by PEPPERNSALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 10, 2022

Very quick and nice service group. Made sure to give me their card if I have any other questions. More

by JASMINED1147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Report | Print
May 11, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 09, 2022

Waited 2. 5 hours for 10k maintenance and to replace heat shield. Seemed excessive. Shane was nice, I guess. More

by RKEEBLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Report | Print
May 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

May 08, 2022

I am happy with the service provided at the dealership and willigere again sometime down the road More

by TIMFUERST22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 08, 2022

Service with a smile. All my questions were answered. And helpful advice given to improve auto life. More

by CGAMUSICLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 06, 2022

Check in was fast. Service attendant was pleasant. The area was clean. I usually wait but this time I had a lunch date so everything worked out fine. More

by PAM.SANDOVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Report | Print
May 06, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 06, 2022

Always professional and courteous. It has always been a pleasure bringing in my Toyotas to Heiser. More

by RLENGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Report | Print
May 06, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 06, 2022

I was taken care of well. I did not have to what long at all . More

by robertkarshna
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Dean
Report | Print
May 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 05, 2022

One of the men who worked at the counter was very sarcastic, did not greet me, and took a call before he ask what my appointment was for. More

by RUSSELLMOBLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Report | Print
May 06, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. We are sorry that we fell short during your last visit. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by email at jphillips@heiser.com so we can better understand what happened during your experience.

April 29, 2022

Took me right in at time appointment. Fast work yet complete, not much else to say More

by dnayeffoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marx
Report | Print
May 04, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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