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4,141 Reviews of Heiser Toyota - Service Center
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July 10, 2019
everything went smoothly All ok Never been dissatisified. They have a place where I can sit and do my paperwork, so it is not a waste of my time. All ok Never been dissatisified. They have a place where I can sit and do my paperwork, so it is not a waste of my time. More
by ROSEMARY.STRAUSS
Verified CustomerEmployees Worked With
Vincent Lor
July 09, 2019
Friendly fast,and complete service. This is my 6th 4-runner, 4 from your agency. Never have had any problems and your staff has been great. Thanks. Will be looking for a new one next ye This is my 6th 4-runner, 4 from your agency. Never have had any problems and your staff has been great. Thanks. Will be looking for a new one next year. Jim Johnson More
by JOHNSONHAMM
Employees Worked With
Chue Lee
July 08, 2019
Quick, Thorough & Incredibly Friendly The staff was incredibly welcoming, efficient & friendly. Waiting area was very comfortable. Overall experience was great & would recommend Heiser Sal The staff was incredibly welcoming, efficient & friendly. Waiting area was very comfortable. Overall experience was great & would recommend Heiser Sales/Service to anyone in the future. More
by KYLE.SJOBERG
Employees Worked With
Jessica Philips, Joy Ewing
July 04, 2019
Extended life Without the experience of the service staff at Heiser. I probably would have been over taxed for work. I’ve been dealing with them for years and I kno Without the experience of the service staff at Heiser. I probably would have been over taxed for work. I’ve been dealing with them for years and I know they love what they do and that helps customers leave their vehicles in good hands. More
by NEWRASHAD30
Employees Worked With
Other Employees :
Kevin Garski, Chue Lee, Greg Garski, Dana Schilz, Bob Arciszewski
July 03, 2019
Was quoted one price, paid way more I had a duplicate fob made for our 2014 Rav4. Before I made the appointment, I described in detail what I needed to be done and your service advisor q I had a duplicate fob made for our 2014 Rav4. Before I made the appointment, I described in detail what I needed to be done and your service advisor quoted me a price of $286 and assured me that was for "everything." When I arrived at the dealership yesterday, your service person informed me the job would cost significantly more and was totally unsympathetic and remorseless when I told him what I had been quoted. Based on this experience, I will seek further service from other auto professionals. We have purchased two vehicles from Heiser but after what happened yesterday, we'll never buy from Heiser again. More
by MARK
Employees Worked With
I'm not sure which employee I dealt with in service
July 03, 2019
good service Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb for me that I didn't know I had--they replaced it quickly. More
by SCJVLJ
Employees Worked With
July 02, 2019
Great service as always Heiser Service has always done exactly what is expected, complete and timely. They thoroughly explain everything they're going to do and then again wh Heiser Service has always done exactly what is expected, complete and timely. They thoroughly explain everything they're going to do and then again what they did after. I'm on my 4th Toyota at Heiser. Once I strayed to another dealership closer in proximity for service, but quickly went right back to Heiser. They know what they're doing and treat you with respect and appreciation. In close to 30 years I've never had a single complaint. More
by LYDIA7
Employees Worked With
Chue Lee
June 30, 2019
new tires love the service personnel and the waiting area and location and i love my prius and will get another one if this one ever wears out love the service personnel and the waiting area and location and i love my prius and will get another one if this one ever wears out More
by JBKRAMER522
Employees Worked With
amy bobber, Bob Arciszewski
June 28, 2019
Missed headlight out I got home and my passenger headlight was out after a regular maintenance appointment. I thought they checked the headlights in the regular maintenanc I got home and my passenger headlight was out after a regular maintenance appointment. I thought they checked the headlights in the regular maintenance checks. More
by JONREO55
Employees Worked With
Bob Arciszewski
June 28, 2019
No worries.Very attentive. Since purchasing my Toyota from Heiser I've only high regard for the dealership. I've always been taken care of. My SUV is a 2017 and there is no chan Since purchasing my Toyota from Heiser I've only high regard for the dealership. I've always been taken care of. My SUV is a 2017 and there is no change in my experience when I return for recommended service. I highly recommend the dealership and Vincent in Service is the go to. Thank you Heiser More
by GTOWNFOUR
Employees Worked With
Vincent service writer, Bill Lawrence
