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Heller Ford

El Paso, IL

4.7
443 Reviews

700 West Main St

El Paso, IL

61738

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Showing 443 reviews

April 16, 2024

Wow, what an experience! This has to be the most seamless auto purchase I have ever made. Onie, my sales person, was amazing, communicative, fast to respond and completely tr More

by tfrank4712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Onie Maisonneuve
April 16, 2024

Overall I had a great experience. I worked specifically Onie, and she was amazing. The process was smooth and transparent from start to finish. This is not a dealer I would have norma More

by tfrank4712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Onie Maisonneuve
March 14, 2024

They put mark up on the car i was inquiring about. Personally i think its stealing from customers and making the brand look bad More

by Tom G
Recommend Dealer
No
Employees Worked With
N/A
March 02, 2024

If you want to have a no pressure car buying experience where they listen to what you want, educate you on the vehicle and dont try to upsell, then you need to go here and see Raef Friedericks. More

by Bloomington IL Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raef Fredericks
February 08, 2024

Retired 23 yr AF veteran, excellent credit score, planning to put down $30K on a $80K vehicle purchase and still treated like a second class citizen. I’m convinced the sales/finance dept saw I was More

by kinzcafb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kris Born , Pete Oldham
January 21, 2024

DJ Wickman was incredible to work with! After some communication with DJ through email and text, I drove an hour and a half to get to El Paso to text drive a vehicle. It was ready to go whe More

by jpace126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Blue, DJ Wickman
January 16, 2024

Took the time to get It right,attentive reached out to help with my needs ,sent will around video More

by eubanksmorrism
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
De A
January 08, 2024

We bought a vehicle from heller ford. Quick sale reasonably priced. Had a bit of an issue with the hood not closing and was sent home that way. However they’re sending out a new part to More

by hm.Harley 5starcoatingsystems
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent
January 04, 2024

Good experience with one exception when you purchase a vehicle would you expect to only get one set of keys. While this may see like nothing it would have cost them nothing and made the experience better. More

by Kerrylow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
December 14, 2023

We went to Heller Ford and asked for Rich Tom, based on a recommendation. Rich was professional for the entire time of our purchasing process. No hard sell, just knowledgeable and professional. More

by Kapraun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Tom
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