Heller Ford

Excellent customer service I was greeted to Heller Ford by Rich Tom just looking into the Ford Fusions between the plain Fusion and Fusion Titantum. I walked out an owner of a 2 I was greeted to Heller Ford by Rich Tom just looking into the Ford Fusions between the plain Fusion and Fusion Titantum. I walked out an owner of a 2014 Ford Fusion Titantum. I love my new car!! Rich Tom has excellent customer service. I will recommend. More

Could not be better. I have purchased many cars and this dealership has my full trust and confidence that I will be treated honestly and fairly. Curt Evans is a great h I have purchased many cars and this dealership has my full trust and confidence that I will be treated honestly and fairly. Curt Evans is a great helpful and someone that is interested in you as a person and not just a potential sale. I have know most of the Heller family for many years and have yet to hear any negatives in regard to their dealership and that is something they have earned over many years. More

Great ! I dreaded buying a new car. I don't like dealing with pushy sales guys. But Corey made It a great experience. And the finance department was just as I dreaded buying a new car. I don't like dealing with pushy sales guys. But Corey made It a great experience. And the finance department was just as easy to deal with! More

Great Experience!!!! Everything went very smooth , Ross Ketcham was very helpful and we where able to get most of the deal done via emails and this was very helpful with Everything went very smooth , Ross Ketcham was very helpful and we where able to get most of the deal done via emails and this was very helpful with my busy work schedule. More

Great experience Phil Trout was a great help in purchasing our car. He was very friendly and met our needs with the right vehicle at the right price. Please ask for hi Phil Trout was a great help in purchasing our car. He was very friendly and met our needs with the right vehicle at the right price. Please ask for him. More

Great Internet buying experience We just purchased a lease return Audi from Heller Ford last week. This was a painless experience and Jerry in sales was great to work with. He kept i We just purchased a lease return Audi from Heller Ford last week. This was a painless experience and Jerry in sales was great to work with. He kept in contact with us by text, phone, and email during the process and even came in on his day off to meet us when we arrived after a 4 hour drive. The vehicle was as described and we could not be happier with it. More

Awesome buying experience! My husband and I were looking for an SUV for me last fall, and after much research, we decided on a Ford Edge. We visited approximately 5 dealerships My husband and I were looking for an SUV for me last fall, and after much research, we decided on a Ford Edge. We visited approximately 5 dealerships in the central Illinois area during our buying process, and were lucky enough to meet with Craig Roberts at Heller on a Saturday afternoon. After test driving a couple of the models, both new and used, that were available, we were still unsure as to whether we wanted a new or used vehicle, or even, what color/options we would prefer. I was pleasantly surprised to learn that Craig was willing to find the perfect car for me, down to the exact detail, of even a used Ford Edge. I put together my list of color, mileage and desired options, and within 3 days, Heller had found my car! It was located in California and was immediately shipped to the dealership. I was nervous about buying a 2 yr old car this way, but it arrived in perfect condition and matched all of my desired options. I have been driving this vehicle now for 4 months and couldn't be happier with it and the exceptional service I have received at Heller. No other dealership was willing to go to these lengths to find a car for me! I highly recommend Craig Roberts and Heller Ford in El Paso! More

Bought a great first car for our son! Thank you Heller Ford for the great first car for our 16 year old son! This was our first time buying a vehicle from Heller and we had a great experi Thank you Heller Ford for the great first car for our 16 year old son! This was our first time buying a vehicle from Heller and we had a great experience. A big shout out to Pete Oldham for teaching us about the vehicle, ensuring we understood the features, and helping us get the best price for the car that we wanted to buy. Another big thank you goes to Greg Head for taking exceptional care of us, your thoughtful and professional treatment ensured we felt comfortable buying our latest investment at Heller's. You guys did a great job- we can't thank you enough and our son is on cloud 9 with his new (well new to him) car! Hope to see you again! More

Great Experience On New Years Eve we came in and worked with Rich Tom. I chatted with him the day before about a couple of SUVs and he was ready for us when we arrived On New Years Eve we came in and worked with Rich Tom. I chatted with him the day before about a couple of SUVs and he was ready for us when we arrived. They had a great selection of used Ford Explorers and Rich was knowledgeable. All around everyone in the dealership was very nice. We would for sure do business with them again. More

Excellent experience!! We worked with Travis Doubet. Working with Travis was a very good experience for my wife and me. Knowledge level was very good and he had some good suggestions to consider. After Working with Travis was a very good experience for my wife and me. Knowledge level was very good and he had some good suggestions to consider. After he helped guide us thru the choices, Kris Born offered very professional financing options. We will be revisiting with Travis and recommending Heller Ford to all. More