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Hello Kia of Valencia

Valencia, CA

4.6
97 Reviews

24095 Creekside Rd

Valencia, CA

91355

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Showing 97 reviews

June 09, 2023

Alexandra was so pleasant and professional. Loved getting the video of my vehicle inspection. All car dealers should do this. Brilliant idea! Taken home and picked up. Love my Sportage and Kia. More

by Mworden.worden@gmail.com
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Alexandra, Reputation Dotcom
June 03, 2023

Dealership is clean and staff is ready to help. Only draw back was the lack of seating, and no availability of a courtesy shuttle to take me home. But overall the experience was very good More

by daniel.fleming79
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex was very attentive, , Reputation Dotcom
May 30, 2023

The service department is great all the people in service and parts are the best. The sales department is not so good. I have been there twice people sitting around and nobody asked if they could help me. I’ More

by Budman1129
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Stela parts
May 25, 2023

Laura, The manager Jose Lopez and also Brandon are the best! I was going to step away and keep my car, but they called me back and worked out a deal and got me in the Stinger I always wanted. Thanks to th More

by Laguirre818
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Sandoval, Jose Lopez Brandon , Reputation Dotcom
May 20, 2023

Service rep is excellent. Everything is explained in detail and wasn’t up sold on unnecessary items. More

by Megan0208
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
May 14, 2023

Excellent service. Alexandra is a wonderful service rep. She's very detailed and good. I had my daughter switch to your location we travel from Woodland Hills. Great jo More

by anital1248
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra in the service dept.
May 10, 2023

Poor customer service. You take your car for service take your keys and no one calls you to give you an update. You have to find out what is going on on your own. More

by d.ebanks63
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stella M, Reputation Dotcom
April 29, 2023

Had my car serviced here second time, and I am happy with the level of service I got both times. Very clean environment and professional stuff. Keep up the good work. More

by Quicksilver
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jody Tadros, Reputation Dotcom
April 26, 2023

Great experience today at the dealership. I felt like they were efficient and knew what they were talking about. I feel confident going again. More

by Ashleyalardi
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
April 25, 2023

One of the most pleasant and painless buying experiences I have ever had at a dealership, More

by Stevekarps
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelle Motil
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