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Hello Kia of Valencia

Valencia, CA

Overview
Reviews
4.7
125 Reviews
Call Dealership (833) 511-8745

24095 Creekside Rd

Valencia, CA

91355

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By Type

Showing 125 reviews

December 10, 2022

Very polite and excellent and very patient and helpful. Thank you very much for everything. More

by joebob4055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Sandoval , Reputation Dotcom
Report | Print
Dec 15, 2022 -

Hello Kia of Valencia responded

Thank you very much for the 5-Star review! We appreciate your time in leaving us this kind review. We love our clients and want them to have the best experience possible at Hello Kia of Valencia. We are thrilled that Laura provided you with just that. We look forward to seeing you soon and wish you a warm and happy holiday season!

Dec 16, 2022 -

joebob4055 responded

Thank you for giving me the best deal possible. And I am very happy with my new car. Thank you for everything.

Helpful
December 10, 2022

They lead the way in customer service for sure ! Always on schedule and friendly , thanks More

by Urquizu9163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny, Reputation Dotcom
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Dec 15, 2022 -

Hello Kia of Valencia responded

Thank you kindly for leaving us a five-star review! At Hello Kia of Valencia, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We love when our customers come in for a visit. We hope you have a wonderful holiday season and look forward to seeing you soon!

Helpful
December 10, 2022

The friendliest, most helpful people! I always feel good about taking my Telluride there for service. More

by Iisar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
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Dec 15, 2022 -

Hello Kia of Valencia responded

Hello Lisar, Thank you for this awesome review. We love to hear that our service department is treating you well and that you are enjoying your Telluride. Your recommendation means so much to us, and we're glad to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day, and Happy Holidays!

Helpful
December 05, 2022

My service was quick and efficient. The price seemed inline for the service performed. It seemed expensive in the past and I was hesitant about bringing the car to you. More

by partsal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think the lady's name was Christine
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Dec 16, 2022 -

Hello Kia of Valencia responded

We appreciate your business and wish you a warm holiday season! Thank you so much for letting us know how we did at Hello Kia of Valencia. We love to hear our customers' feedback and work on where we could improve. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
December 02, 2022

Came in for our 60K services - ended up being impressed at all points of contact. Manny @ Service / Brendon @ Sales / Diana @ Client advisement / & Alex as our first call. So impressed that we are return More

by Earleymap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Reputation Dotcom
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Dec 16, 2022 -

Hello Kia of Valencia responded

Thank you for your kind words. This review is music to our ears. We appreciate the feedback and love to read reviews such as yours. We genuinely love our customers and appreciate your business. Thank you for trusting us and letting us showcase all the great things we do here at Hello Kia of Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a wonderful holiday season.

Helpful
November 25, 2022

the attention and help is genius, I travel almost 40 minutes there because it is the best and they help you and send you a video with the recommendations for your car More

by Ccastrillon.catalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Report | Print
Nov 29, 2022 -

Hello Kia of Valencia responded

Hi Catalina! Thank you so much for the five-star review! We feel honored that our customer service and service department at Hello Kia of Valencia has you traveling almost 40 minutes to our service center. We love our customers and love hearing when they receive exceptional service. Thank you so much again for your review! We hope you have a great day!

Helpful
November 22, 2022

Great customer service, no waiting no pressure, no extras markups or dealer add one, super easy process More

by Jmeister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana , Reputation Dotcom
Report | Print
Nov 24, 2022 -

Hello Kia of Valencia responded

Hello Jmeister, Thank you so much for the five-star review! We genuinely love to hear when our customers receive the world-class service they deserve. Your recommendation means so much to us, and we're happy to have earned it. Thank you again for letting the world know about your positive experience here at Kia of Valencia. Have a great day!

Helpful
November 20, 2022

the dealership was very welcoming, super friendly and kind. They were fast on getting us in and out with a brand new car. They took really good care of us. More

by Lugol801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico , Reputation Dotcom
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Nov 23, 2022 -

Hello Kia of Valencia responded

Hello Lugol801, This review is music to our ears! We always strive to provide top-quality service to every guest, and we are thrilled to hear that you enjoyed your experience here at Kia of Valencia! Nothing is more satisfying than seeing our customers leave happy with their new car purchases.

Helpful
November 19, 2022

They were very helpful, explained everything clearly and I like the video of the inspection. They were also patient when I ran a few minutes late after closing to pick up my car. My representative went very More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Reps, Shuttle Driver, Reputation Dotcom
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Dec 28, 2022 -

Hello Kia of Valencia responded

Hi Char! Thank you so much for this stellar review! We appreciate your business and are thrilled to hear of your positive experience at Hello Kia of Valencia. We hope you have a wonderful New Year!

Helpful
November 12, 2022

The service was great. The video that was sent was very helpful and it showed any problems that the car might have at inspection. Very happy with the service personnel a More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan. Van driver, Reputation Dotcom
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Nov 15, 2022 -

Hello Kia of Valencia responded

Hi Lynn! Thank you for letting us know how we did! We love to hear that our customers are receiving world-class customer service from Megan and that your service experience was positive at Kia of Valencia. We are always happy to assist you if anything else arises. Take Care, Your Kia of Valencia Team

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