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Hello Kia of Valencia

Valencia, CA

4.7
125 Reviews

24095 Creekside Rd

Valencia, CA

91355

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Showing 125 reviews

September 01, 2022

Great customer service, very friendly. Service department was the best experience I’ve had since purchasing my Kia More

by rosaanguiano1127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adair O’brien
Sep 08, 2022 -

Hello Kia of Valencia responded

Hi Rosa, we are very happy that Adair and the team provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2022

An absolutely awesome experience with no sales pressure which made me want to buy a car more More

by Luvgable
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Sep 03, 2022 -

Hello Kia of Valencia responded

Hi, thank you so much for your positive comments about Kia of Valencia! We pride ourselves in a no pressure, no hassle approach. We hope to see you soon!

August 11, 2022

Brandon is the best sales man there is he made it happen so happy with my hybrid plug in Sorento drove from San Diego all the way to Valencia to pick this car up More

by alfonsodiazjr1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Reputation Dotcom
Aug 14, 2022 -

Hello Kia of Valencia responded

You and your family were lovely to meet. And I am happy you are loving your new Sorento PHEV. - Brandon Carter, sales manager

August 02, 2022

When I received the message of how much my oil change would be it was one price, then when I got to the dealership the price was raised by $50. More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ingrid Torres
Aug 12, 2022 -

Hello Kia of Valencia responded

Hi there, I would like to get some more details about your experience with us, this is not the service we are striving for. We'd like you to have 100% satisfaction with us and not leave unhappy, so please give our service manager Deanna a call at 661-255-0475, ext. 3152. It sounds like there is a misunderstanding somewhere. Thank you for your feedback!

July 27, 2022

Thank you Rudy Estrada! He has great costumer service! He was able to get me the suv i really wanted the 2022 telluride! He kept us updated which is a huge thing for me. I'm More

by nadrod21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Estrada
Aug 12, 2022 -

Hello Kia of Valencia responded

My pleasure Nadine, Thank you for giving us the opportunity to help you get your family dream car! Don't hesitate to reach out if you need anything! -Rudy at Kia of Valencia

July 26, 2022

Ryan went above and beyond in helping me buy my Kia Optima. My lease was ending and I did not want to have to go into the dealership with my children to complete the paperwork. He took all my informati More

by Rosalyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pope
Aug 12, 2022 -

Hello Kia of Valencia responded

Just a small part of what we do here at Kia of Valencia. We always want to foster relationships with our clients. We hope to see you in the future. - Ryan Pope, client advisor

July 23, 2022

Nothing but positives here. From beginning to end, this dealership was just awesome. No complaints More

by benfelizardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy
Aug 12, 2022 -

Hello Kia of Valencia responded

We're happy you found your client advisor Daisy to be so supportive during your experience here. Our team strives to show the Hello difference and Daisy does an awesome job of that. Thank you for your review!

July 16, 2022

I just go for my oil changes, the staff in that department are so helpful! More

by Cyvp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adair/ Andy
Aug 14, 2022 -

Hello Kia of Valencia responded

We really appreciate your positive review! We strive for 100% satisfaction, so if there is anything you would like to tell about your experience feel free to contact the service manager Deanna at 661-255-0475, ext. 3152. Thanks for taking time to give feedback and have a great day!

July 16, 2022

Had an amazing experience here. Bought my 2022 Kia EV6 and I was well taken care of. Made sure I had water and snacks for myself and my kids throughout the process. The entire staff More

by Brandonleblanc1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Rudy
Aug 19, 2022 -

Hello Kia of Valencia responded

We strive for 100% satisfaction and a seamless process, and it is wonderful to see you had this experience during your visit and with Brandon and Rudy! We'll pass your kind words along to them, thanks for taking time to share your recommendation. - the Kia team at Hello Auto Group

July 11, 2022

Purchased a Kia K5 GT-Line from Kia of Valencia after leaving a deposit for 3 months. I started the process with Aimee, putting the deposit on the vehicle on April 15th and had the car available at the d More

by ggmcustoms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Fishwick, Arlynne Mandia
Aug 19, 2022 -

Hello Kia of Valencia responded

Reviews like this give us motivation to show our customers high-quality care. We always strive to provide a hassle-free experience, and are pleased to hear that you got that with Arlynne here at Kia of Valencia! We're looking forward to your next visit with us! - your Hello Auto family at Kia

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