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Hello Kia of Valencia

Valencia, CA

Overview
Reviews
4.6
126 Reviews
Call Dealership (833) 511-8745

24095 Creekside Rd

Valencia, CA

91355

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Showing 126 reviews

March 01, 2023

Easy experience from two people that normally hate the whole car buying experience. Laura was great to work with! More

by Nina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
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Mar 22, 2023 -

Hello Kia of Valencia responded

Hi Nina, So many stars! Thank you for sharing your experience with our team. Our goal is to make every customer feel comfortable and have zero stress. We genuinely appreciate your business and are happy to help if needed. Your friends at Kia of Valencia

Helpful
February 25, 2023

The staff was very friendly and easy to deal with, I would recommend Valencia Kia to anyone More

by uniman69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arlynne , Reputation Dotcom
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Mar 22, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for leaving this kind review! We appreciate you providing feedback regarding your recent experience with us at Kia of Valencia. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
February 23, 2023

Had my car serviced and had a great experience. Manny, the service advisor huh gave top notch service! More

by catbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny did a great job!!
Report | Print
Feb 26, 2023 -

Hello Kia of Valencia responded

Hello, At Kia of Valencia, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
February 23, 2023

Great experience always when I go to get my oil change. Every one is always super helpful and nice only place I like going to. More

by Guzmanlupe206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra , Reputation Dotcom
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Feb 26, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for your kind review; we are happy to pass along your comments to the team here at Kia of Valencia! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
February 20, 2023

Manny was amazing! My car was fixed fast and looks like I got a wash:) More

by dukolander
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny was sooo friendly and the other employees too:), Reputation Dotcom
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Feb 26, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for this five-star review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kia of Valencia. We were thrilled to read about your experience with Manny. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
February 19, 2023

I’ve never had bad service from this dealer, from the first time I visited to now, a year later with servicing my 2022 Kia plug-in Sorento. They go out of their way to make sure you are happy with their More

by raebell62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Adair O’Brien, Reputation Dotcom
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Feb 25, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for this kind review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kia of Valencia. We are happy to pass along your comments to the team. We hope to be of service to you again in the future. Best wishes, Kia of Valencia

Helpful
February 19, 2023

Friendly, exceptionally interactive and transparent, professional, overall great service. Will definitely come again next time I need maintenance done on my Kia. More

by Christopher.Daniel.feliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adair, Reputation Dotcom
Report | Print
Feb 25, 2023 -

Hello Kia of Valencia responded

Hello Christopher, Thank you for the five-star review! We appreciate the feedback regarding your visit to our service department here at Hello Kia of Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
February 18, 2023

They were very patient and worked our deal almost completely online though emails. Not much to be done but sign documents and take delivery. Painless. More

by scooter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Report | Print
Feb 25, 2023 -

Hello Kia of Valencia responded

Hello! Thank you for taking the time to leave a review for us at Kia of Valencia. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

Helpful
February 12, 2023

Making vehicle purchases is definitely a stressful endeavor. Really appreciate the patience this team had, and taking the time to make sure we left with everything. Camilo was our salesman and he m More

by AHEISER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon, Reputation Dotcom
Report | Print
Feb 16, 2023 -

Hello Kia of Valencia responded

Hello, Thank you so much for this stellar review! We are elated to hear about your new car purchase at Kia of Valencia. Purchasing a vehicle should be stress-free and straightforward. Unfortunately, there is a stigma to buying a car and dealing with terrible sales staff. At Kia of Valencia, we have a different business model. We want our customers to feel comfortable, respected, and heard. We are thrilled to read that this is precisely what you experienced. We genuinely appreciate your time and business. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
February 06, 2023

It was a real pleasure working with Laura at Kia of Valencia, she made the experience very smooth and meet my needs, this is my second vehicle purchase with her and she is highly recommend. If i buy an More

by n1mxer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura , Reputation Dotcom
Report | Print
Feb 12, 2023 -

Hello Kia of Valencia responded

Hello! Thank you kindly for this five-star review! We appreciate your time in writing this review. It's experiences like yours that keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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