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Hello Kia of Valencia

Valencia, CA

Overview
Reviews
4.7
125 Reviews
Call Dealership (833) 511-8745

24095 Creekside Rd

Valencia, CA

91355

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Showing 125 reviews

January 30, 2023

Adair was great. He addressed all my concerns and was true to his word about letting me know what needed to be done. He was very pleasant and a joy to talk with. The More

by Kmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adair, Reputation Dotcom
Report | Print
Feb 04, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for taking the time to review your recent visit to Kia of Valencia. We're glad to hear that our service department provided top-notch customer service. Our team strives to deliver an excellent experience, and we are delighted you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
January 27, 2023

Our experience was fantastic, we were helped quickly and accommodated swiftly. Our needs for the day were fully met and the car we left the lot with made us excited. The staff was also super helpful. More

by sherrylj13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camilo Brower, Reputation Dotcom
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Feb 01, 2023 -

Hello Kia of Valencia responded

Hi Sherryl, Thank you for this review! We appreciate your feedback and love hearing about your car-buying experience. We are happy to hear how helpful our staff was and that you are pleased with your purchase. We hope to be of service to you again in the future. Best wishes, Kia of Valencia

Helpful
January 24, 2023

Good dealership, service department handled my service needs in a quick and confident manner and answered all my questions. More

by Smcgmcc
Recommend Dealer
Yes
Employees Worked With
Alaxandra, Reputation Dotcom
Report | Print
Jan 26, 2023 -

Hello Kia of Valencia responded

Thank you for all the stars! We appreciate your business and are elated to hear that our team provided you with exceptional customer service. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
January 18, 2023

Love their customer service and rides they offer to customers. How they send you videos how to show you their findings. More

by marlinares69@att.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Report | Print
Jan 25, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for leaving us this excellent 5-star review. We appreciate your feedback on how we performed on your recent visit to us at Hello Kia of Valencia. Our service team works closely with our customers to inform them about their vehicles as best as we can. We could always be better and take all feedback seriously, as there is always room for improvement. Thank you again, and we look forward to helping you with any future needs.

Helpful
January 18, 2023

The Kia of Valencia provided great customer service. Jody from the service department did a phenomenal job in keeping us post on the progress of the work being done to our vehicle. More

by Ozzielopez26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody, Reputation Dotcom
Report | Print
Jan 27, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for your feedback regarding your recent visit to Hello Kia of Valencia. I am thrilled to hear how Jody provided you with exceptional customer service during your visit. We appreciate this kind review and the five stars. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
January 18, 2023

Great service! , provided top notch service. Attentive and response from the beginning to the end . More

by Ozzielopez26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody at Kia Valencia, Reputation Dotcom
Report | Print
Jan 25, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for your praise and kind comments about our team. We're happy you found our staff to be so supportive during your experience here at Kia of Valencia. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
January 17, 2023

Good communication, easy in and out. Completed all required tasks. Great service and tech advisors. More

by mrshappykat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Service, Brian Technician, Sophia Technician
Report | Print
Jan 19, 2023 -

Hello Kia of Valencia responded

Hi! At Hello Kia of Valencia, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We appreciate your trust in us for your vehicle service needs. If you're ever in need of more help, please let us know!

Helpful
January 14, 2023

Service was fast and efficient. Alexandra was terrific and extra helpful. Truly appreciate the team! More

by ninajdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra , Reputation Dotcom
Report | Print
Jan 19, 2023 -

Hello Kia of Valencia responded

Hello! Thank you for the feedback! We appreciate the five stars, and we are thrilled to hear that our service department provided you with exceptional customer service. We are happy to pass along your comments to the team here at Kia of Valencia! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
January 12, 2023

Caleb was a pleasure to deal with he made the slightly ling process a pleasure More

by shanediamond55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Report | Print
Jan 18, 2023 -

Hello Kia of Valencia responded

Hello, Thank you so much for letting us know how we did on your recent visit to Hello Kia of Valencia. We are thrilled to hear that Caleb provided you with exceptional customer service. If you're ever in need of more help, please let us know!

Helpful
January 11, 2023

Alexandra is a service advisor that I will highly recommend to anyone I was treated like her family member she did everything to meet my Expectation at the end she exceeded! Thank you Alexandra. More

by ginod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra , Reputation Dotcom
Report | Print
Jan 17, 2023 -

Hello Kia of Valencia responded

Hello! We are thrilled to hear about your incredible experience at Hello Kia of Valencia! We appreciate you sharing how Alexandra provided the utmost customer service. If you're ever in need of more help, please let us know!

Helpful
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