Hello Mazda of Temecula
Temecula, CA
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I've given up with this dealership. The actual humans that you communicate with are totally fine. (Except when they forget forget tell you that your car will he staying overnight, despite you walking bac that you communicate with are totally fine. (Except when they forget forget tell you that your car will he staying overnight, despite you walking back in multiple times to ask for an update.) But when it comes to work,, everything is an argument, and they do not accept any responsibility for their own mistakes if they know it will cost them money. Don't get any large work done if you expect them to own up to anything that has gone wrong. They also regularly use scummy fear tactics in describing a 2-minite cabin or engine air filter change job to those who don't know how easy it is, and get them to pay 80 bucks for a part you can buy for 20 and install in a minute. I understand paying shop labor rate, but they make it seem like it's going to be a detriment to your health and safety if you don't use them to change your filters lol. Anyway, if you're under warranty, I'd find another Mazda dealership, and if you're not, absolutely go to an independent shop. More
Such an amazing team. Great experience! Everyone so friendly! Would highly recommend to others! Can’t wait to get another Mazda in a few years!! friendly! Would highly recommend to others! Can’t wait to get another Mazda in a few years!! More
Professional and not high pressure. Observed CDC protocols. Listened to me and my wants rather than trying to sell me what they wanted to selll to me. Son treated me with respect (not patronizing no protocols. Listened to me and my wants rather than trying to sell me what they wanted to selll to me. Son treated me with respect (not patronizing nor condescending). Overall a very pleasant experience. More
Tabitha and the other staff are always friendly and personable. The facility has a comfortable setting with amenities. Thanks again for your service. P. Nesbitt personable. The facility has a comfortable setting with amenities. Thanks again for your service. P. Nesbitt More
Excellent customer service from start to finish. Our salesman, Steve, was Excellent and provided no pressure professional service. We highly recommend him! Jaime the sales manager gave us a great and v salesman, Steve, was Excellent and provided no pressure professional service. We highly recommend him! Jaime the sales manager gave us a great and very fair deal. It was fast and easy. Renee in finance is outstanding. He goes above and beyond in providing everything you'll need for your insurance company. No one ever does that! He is the best! Thank you guys! Thank you John Hine Mazda! We LOVE our new CX-5 GTR!! More
Always very clean, nice, and very organized. Many thanks to the Sales Men Mr. Son Huynh. MAZDA CX-5 2021-MAZDA CX-5 2021-MAZDA CX-5 2021 to the Sales Men Mr. Son Huynh. MAZDA CX-5 2021-MAZDA CX-5 2021-MAZDA CX-5 2021 More
Very happy with the price and service I received buying my new Mazda 6. Steve Yi, quoted me the best price from the 4 dealers I contacted. Steve came in on his day off when I collect the car. He explain my new Mazda 6. Steve Yi, quoted me the best price from the 4 dealers I contacted. Steve came in on his day off when I collect the car. He explained how to use all the features on the car, including programing the garage door remote and he connected my phone. We were in a hurry and Steve and Gabriel Garibay the sale manger expedited the whole process in about an hour. More
Service was excellent, couteous, and efficient. The video of the work was excellent, a nice touch. The waiting area was comfortable and proactive in social distancing. video of the work was excellent, a nice touch. The waiting area was comfortable and proactive in social distancing. More
Our dealership from now on thanks you. Very nice Mazda dealership and service center.our son also has a Mazda 3 , you will see him in there also dealership and service center.our son also has a Mazda 3 , you will see him in there also More
A great place of service with customer appreciation. I was greeted promptly and the service was done in a quickly manner. Drew was great and very friendly! was greeted promptly and the service was done in a quickly manner. Drew was great and very friendly! More

