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Hello Mazda of Valencia

Santa Clarita, CA

Overview
Reviews
4.7
89 Reviews
Call Dealership (844) 269-3560

24111 Creekside Rd

Santa Clarita, CA

91355

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Showing 89 reviews

November 16, 2022

Great customer service. They tried to get my car timely even though I was not in any hurry. More

by Sarah Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
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Dec 08, 2022 -

Hello Mazda of Valencia responded

Hello Sarah, Thank you kindly for this stellar response. We appreciate your time and, most importantly, the feedback you have provided us. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit to Hello Mazda of Valencia. If you have further needs or questions, please reach out!

Dec 08, 2022 -

Hello Mazda of Valencia responded

Hello Sarah, Thank you kindly for this stellar response. We appreciate your time and, most importantly, the feedback you have provided us. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit to Hello Mazda of Valencia. If you have further needs or questions, please reach out!

Helpful
November 05, 2022

Very nice waiting area and friendly staff. I was helped withing seconds of my arrival and they were thorough with my service More

by edelchavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Reputation dotcom
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Nov 10, 2022 -

Hello Mazda of Valencia responded

Edelchavez, Thank you for giving us feedback about your recent visit to Hello Mazda of Valencia and the fantastic review. Reviews like this give us motivation and help us ensure we provide high-quality customer service to our customers.

Helpful
November 01, 2022

The employees are all very helpful and nice. They also allowed us to bring our dog inside while we waited. More

by kharrington61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
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Nov 04, 2022 -

Hello Mazda of Valencia responded

Kharrington61, We are so appreciative of the 5-Star review. Here at Hello Mazda of Valencia we strive for 100% satisfaction, and it is great to see you had such a positive experience. We are always happy to have our furry friends come in for a visit. We look forward to seeing you again for any future services.

Helpful
October 28, 2022

Georges from Valencia Mazda, helped us buy our car last night. Professional, courteous. Great service More

by Petitesandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georges grobe, Reputation dotcom
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Nov 02, 2022 -

Hello Mazda of Valencia responded

Petitesandra, Thank you for your kind review; we are happy to pass along your comments to Georges and his management team! Georges and the rest of the Hello Subaru of Valencia team take pride in ensuring our customers are 100% satisfied. Reviews like this give us motivation and help us ensure we provide high-quality care.

Helpful
October 27, 2022

I just came in for a scheduled tuneup and oil change, but Daisy treated me so well! José sent me a detailed video of the inspection. They even buffed out some scratches for me. Amazing job! More

by Edmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy, José, Reputation dotcom
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October 24, 2022

Brought in my 2022 MX30 for its first service. Randy was my service writer. He was professional and enthusiastic. I will be requesting him when I bring my car in again. The dealership is new a More

by Jeffsteck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Janjuh
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Oct 27, 2022 -

Hello Mazda of Valencia responded

Jeff: Music to the ears! This is how it is supposed to go every time. Thanks for joining the Hello and the Mazda family. Hold us to this high standard. We need your feedback as we grow. KS

Helpful
October 18, 2022

These folks are the gold standard for maintenance. They are prompt, honest and accommodating. Highly recommended More

by bstains
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
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October 18, 2022

My experience at Hello Mazda was amazing. Everyone there is very friendly and knowledgeable. I don’t I’ll definitely buy another car from them. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
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Helpful
October 13, 2022

Everyone was very kind and informative. I appreciate the thorough video and text messages to let me know my car was ready. More

by jocefannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
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Helpful
September 25, 2022

It was actually not stressful buying a car. Bradley and the rest of the staff were very accommodating with all of our requests. More

by rufnpuf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Report | Print
Sep 27, 2022 -

Hello Mazda of Valencia responded

I will pass along your praise, it's great to see you had such a positive experience with Bradley and our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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