Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Outstanding purchase experience Peter Fearon was great to work with. He was friendly, knowledgeable and worked with us to get a good price on our new GL450. He Wwrked diligently to Peter Fearon was great to work with. He was friendly, knowledgeable and worked with us to get a good price on our new GL450. He Wwrked diligently to arrange to get the vehicle we wanted by 'swapping' with another dealership. We did not get to meet Jennifer, but communicated via Email. She was very helpful in arranging for us to obtain some options at a fair price. More
Great service The environment is so warm and cozy like the car you are going to buy! Sales representative was very sweet, helpful, knowledgeable, and considerate in The environment is so warm and cozy like the car you are going to buy! Sales representative was very sweet, helpful, knowledgeable, and considerate in purchasing my first SUV. More
Good Service Most of services are more then 90% points,but it could be 100%, General satisfy with the services, hoping can do better on my next visit. Most of services are more then 90% points,but it could be 100%, General satisfy with the services, hoping can do better on my next visit. More
Excellent Service. Very good and excellent service. Went more than out of his way to make sure the deal went through. More than happy with the purchase. Very good and excellent service. Went more than out of his way to make sure the deal went through. More than happy with the purchase. More
Excellent professional service I leased yesterday my third consecutive MB E350 4matic from the same dealer through the same salesperson, Mr Michael Altamura, who provided, once agai I leased yesterday my third consecutive MB E350 4matic from the same dealer through the same salesperson, Mr Michael Altamura, who provided, once again, the best deal along with excellent, courtesy and professional services. More
excellent dealer We just leased the GLC300 4Matic . Maurice Martin is a exceptional sales consultant. He went out his way to help us in all aspects. Definitely reco We just leased the GLC300 4Matic . Maurice Martin is a exceptional sales consultant. He went out his way to help us in all aspects. Definitely recommend him to who ever wants to purchase or lease a car. More
Excellent service and experience Worked with Kelvin Nunez on leasing a Mercedez, and found him to be very helpful, informative, and followed through with calls to insurance. Did not Worked with Kelvin Nunez on leasing a Mercedez, and found him to be very helpful, informative, and followed through with calls to insurance. Did not feel pressured and he took his time explaining offers and finances. Very positive experience. More
Excellent customer service The overall experience was exceptional. From the welcoming secretarial staff to sales associate and to the finance manager we felt welcome and will h The overall experience was exceptional. From the welcoming secretarial staff to sales associate and to the finance manager we felt welcome and will highly recommended More
Excellent dealer and customer service experience! I recently purchased a GLC300 4Matic. Jason Chen was very helpful and in finding one for me even though the model was not out yet. He kept me updated I recently purchased a GLC300 4Matic. Jason Chen was very helpful and in finding one for me even though the model was not out yet. He kept me updated too on when it would arrive at the dealership. I ended receiving the GLC the 1st day it was released. Jason also helped by answering all my questions and worked with me throughout the process. He is very easy to work with and will help in any way he can. I would recommend him and Helms Bros. More
Superlative Service My experience at Helms Bros. Service Center was superlative! Richard Grein and all of the staff are very professional; extremely attentive, friendly My experience at Helms Bros. Service Center was superlative! Richard Grein and all of the staff are very professional; extremely attentive, friendly and courteous. The service on my vehicle, a 1996 C220 was performed promptly and was returned to me immaculate, inside and out! The waiting area and amenities are also a nice plus. More