Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Frank Marinaro at Helms Bros. was incredibly accommodating and willing to do whatever was necessary to make me happy and get me a great deal. I contacted several other dealerships as my old lea accommodating and willing to do whatever was necessary to make me happy and get me a great deal. I contacted several other dealerships as my old lease was coming due, and none of them were as friendly and obliging. It was a pleasure doing business with him and I will look for him again when this new lease is up. More
The salesman, Jason Chen, who helped us with our purchase, was very professional. He made great suggestions and answered all of our questions knowledgeably to make sure we make the best decision for purchase, was very professional. He made great suggestions and answered all of our questions knowledgeably to make sure we make the best decision for a great car. More
Jason Chen was our salesman and he was both friendly and knowledgeable. He walked us through the process and took care of issues as they came up. He was very responsive before, during and after the sale. knowledgeable. He walked us through the process and took care of issues as they came up. He was very responsive before, during and after the sale. There were a few things we wanted to be addressed, and Jason got on it promptly and in a professional manner. He made us comfortable with the transaction and I would recommend him highly to anyone. As for the purchase, I feel we got a great deal at a fair price. As noted, there were a few things we wanted addressed on the car, and Helms did so. We are very happy with the purchase and with the experience thus far. More
just picked up my pre owned e350 from helm bros they have a very freindly staff from the recepionst {donna} to the sale staff the saleman frank maranio slaesman peter farnio and the sales manager john kunz a very freindly staff from the recepionst {donna} to the sale staff the saleman frank maranio slaesman peter farnio and the sales manager john kunz made me feel comfortable with the whole deal from start to finnish i whould highly recomend that anyone looking for a new or pre owned mercedes go to helms bros. thank you guys for makeing my purchess very painless. rodney morris More
This is the second time I get the car from Jason, he is very professional and knowledgeable. Jason is honest and straight forward, no trick or pressure from him. I'll go back to him for my next car again. very professional and knowledgeable. Jason is honest and straight forward, no trick or pressure from him. I'll go back to him for my next car again. More
This is my 2nd MB that I have leased through Jason. He is very professional and honest. I recommended him to my friends and family. is very professional and honest. I recommended him to my friends and family. More
I came to the dealership interested in the GLK 2013 however after testing the car I was ambivalent. Larry helped me find a pre owned ML 350 that fit all of my needs. He also enlisted John in helping us however after testing the car I was ambivalent. Larry helped me find a pre owned ML 350 that fit all of my needs. He also enlisted John in helping us reach an agreement on a price that was within my range. They really do care about customer service. More
Maurice Martin is a pleasure to deal with. He is very knowledge and professional. I will recommended him to my family and friends. John Kunz was also great with price negotiation. This is my 3rd ML350. I knowledge and professional. I will recommended him to my family and friends. John Kunz was also great with price negotiation. This is my 3rd ML350. I will come back in the near future. More
The service was great and there's a nice price for us. The employee who had served us was very friendly and they had very good customer service. Anyway, they did a great job. us. The employee who had served us was very friendly and they had very good customer service. Anyway, they did a great job. More
I walked into Helms Bros the day after New Years to purchase my first Mercedes and was greeted by Maurice. Maurice is by far the most friendly and knowledgeable sales consultant I've ever had the pleas purchase my first Mercedes and was greeted by Maurice. Maurice is by far the most friendly and knowledgeable sales consultant I've ever had the pleasure to work with. He answered all of my questions thoroughly and did a fine job of getting me great pricing on a brand new car. I'm very happy with the delivery! Maurice made sure I knew what was going on every step of the way. Excellent communication! From start to finish, my experience at Helms Bros was a pleasurable one. I would recommend this dealership, and especially Maurice, to all of my friends and family. You've certainly earned a customer for life. More









