Hemborg Ford

C. Moore and Teri Temeyosa were both professional and friendly making my new car buying experience one to remember for the rest of my life. Both answered all questions about my custom ordered 2012 mustan friendly making my new car buying experience one to remember for the rest of my life. Both answered all questions about my custom ordered 2012 mustang,kept me informed of the vehicle progress as being built and location when being transported across the U.S. I had all the vehicles features explained and operated before leaving the dealership. I would highly recommend contacting them to anyone buying a new vehicle. More

Craig Moore and Teri were absolutely wonderful - I have never had such great service anywhere in my entire life !!I will reccomend them to everyone !They gave me DAILY updates on my ordered car - calling m never had such great service anywhere in my entire life !!I will reccomend them to everyone !They gave me DAILY updates on my ordered car - calling me and sending emails letting me know the progress and location once it was shipped . They even called to wish us a happy birthday the day the car was "born"! The great service continues still .. I have had wonderful help from them both with learning about all of the cars features and how to operate them .Unbelievable service !!!!!!!!!!!!!!! Deanna Verrecchia \ 2920 Glenwood Circle Corona,Ca. 92882 More

I received a quote from Hemborg Ford on a 2011 Ford Fiesta and received a quick response with impressive internet pricing from Teri Temoysa. I went in and found that the car quoted was no longer availb Fiesta and received a quick response with impressive internet pricing from Teri Temoysa. I went in and found that the car quoted was no longer availble but they did give me the same pricing on the available cars. My overall experience when buying the vehicle was great! The reason for the bad review is less than 24 hours after I purchased the 2011 Ford Fiesta with 49 miles on it my car broke down. They had me towed to the nearest Ford Dealership from where my car broke down. Hemborg has been giving me the run around ever since saying that they have contacted Cerritos Ford and discussed the situation. Hemborg also told me they were going to tow my car there so that they can inspect it themselves yet it hasn't been done. I spoke to the service dept. at both Hemborg and Cerritos and both dealerships said they haven't heard anything about towing the vehicle anywhere. I have been told that the transmission control module was defective and the part has been ordered from Sacramento. If all goes well and that's the only problem I should see my car back in 5 days. Apparently the lemon law states that they get to fix it 3 times before they will replace it and they are sticking to it. More

WE SENT AN EMAIL REQUEST FOR A QUOTE ON THE FORD WEBSITE. TERRI OF HEMBORG FORD SENT THE MOST COMPREHENSIVE QUOTE OF ALL THE DEALER SHIPS. MY PLAN WAS TO START AT HEMBORG FORD AND THEN MOVE TO THE DEALERSHIP TERRI OF HEMBORG FORD SENT THE MOST COMPREHENSIVE QUOTE OF ALL THE DEALER SHIPS. MY PLAN WAS TO START AT HEMBORG FORD AND THEN MOVE TO THE DEALERSHIP IN FONTANA, AS THE GENTLEMAN WHO RESPONDED TO THE INTERNET QUOTE FOR THAT DEALERSHIP EQUALLY IMPRESIVE, BUT TERRI'S QUOTE AND PRESENTATION WON OUT. ONCE AT HEMBORG THE I FOUND A F-150 I WAS INTERESTED IN. NOTE - NOT THE ONE TERRI QUOTED ON . JEFF GRIFFIN SHOWED ME THE VEHICLE AND WAS VERY IMPRESIVE AS A SALESPERSON. THE ADDITONAL STAFF THAT FINALIZED THE DEAL WERE VERY FREINDLY AND PROFESSSIONAL ALL AND ALL A VERY GOOD SALES EXPERIENCE DAVID NEVIUS More

I felt the service department people were very rude and unfriendly. No customer service at all. I will never go to this dealership again. unfriendly. No customer service at all. I will never go to this dealership again. More