Hemborg Ford - Service Center

Brought F150 truck in Saturday morning for oil change at 7:30 am. Was told it would be 2 1/2 hours. Came back in 2 1/2 hours and was told it would be another 2 hours. I told service tech to bring my truc at 7:30 am. Was told it would be 2 1/2 hours. Came back in 2 1/2 hours and was told it would be another 2 hours. I told service tech to bring my truck around. I'm leaving. It's an oil change, not an all day affair. Do what you say you're going to do. I went down to Les Schwab for my oil change. I will do my future services at Ford dealer in Riverside, not with Hemborg who has no respect for my time More

Worst experience ever. Had my car 3 months. Was told it would have gas and washed. Didn’t happen. You would think after having someone car that long that would be done. Was Had my car 3 months. Was told it would have gas and washed. Didn’t happen. You would think after having someone car that long that would be done. Was also told I would have to buy a new battery. I asked if they had been starting my car every day. No reply except now they would cover the battery. I was told four different days it would be ready but each time they came up with excuses. More

Thank you Luis for always being kind & knowledgeable & getting the job done. Its always a great experience doing business with you. getting the job done. Its always a great experience doing business with you. More

Great service. Checked everything out . Washed the truck and made my wife feel very comfortable Kristin was great and was awesome. Checked everything out . Washed the truck and made my wife feel very comfortable Kristin was great and was awesome. More

Service department was very helpful. Take my recall and change oil and air filter, cabin filter. Take my recall and change oil and air filter, cabin filter. More

I had a long running issue with a control module. Robert (service mgr) was great. He stayed on the problem until it was resolved. (this was over a number of service calls over the issue. Robert pull Robert (service mgr) was great. He stayed on the problem until it was resolved. (this was over a number of service calls over the issue. Robert pulled in various departments to try and resolve my issue. Luis (service) was friendly and kept me informed on my truck . every step of the way. I knew the team at Hemborg Ford cared about the outcome of my truck & the problem I was having. More

Brought my motor home in to get service Bryan was ready for me they took it same day service got it in oil change filter generator serviced in greater service in on time out on time for the right price for me they took it same day service got it in oil change filter generator serviced in greater service in on time out on time for the right price More

Very friendly and professional and did a wonderful job. They serviced my vehicle in record time. Job well done. They serviced my vehicle in record time. Job well done. More

Dedicated, knowledgeable and friendly staff with great customer service and on time completion records on all repairs. customer service and on time completion records on all repairs. More