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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,067 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,067 reviews

February 06, 2019

Excellent Customer Service and Tech Determination Dealt with Karen in Customer Service and Dennis in Service as the Tech. What patience and attention to detail! Every step of the process they were hel More

by printbiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Customer Service, Dennis Technician/Service
Feb 07, 2019 -

Hempstead Ford Lincoln responded

Thank you so much for the kind words. We look forward to working with you again in the future!

February 05, 2019

Helped me out of a jam Karen was very helpful and I am very thankful for the entire Ford team. I was out of town on business and my car broke down and needed major work. I m More

by Dderenzo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Feb 06, 2019 -

Hempstead Ford Lincoln responded

Thank you so much for the 5-star rating. We're glad that our service department was able to help you out so quickly!

February 02, 2019

Excellent Customer Service This dealership was a pleasure to deal with. My salesman Tom & the sales manager John were extremely knowledgeable with the vehicles & guided me, unde More

by Nick D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman: Tom, Manager: John
Feb 06, 2019 -

Hempstead Ford Lincoln responded

Nick - we appreciate you taking the time to write such a wonderful review. We look forward to working with you again in the future.

February 02, 2019

Awesome Karen Karen comes through for me yet again Every time the experience with her gets better and better. It is a pleasure to deal with her More

by Cecpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Feb 06, 2019 -

Hempstead Ford Lincoln responded

Thank you for the kind words. It is you that is a pleasure to deal with and we look forward to working with you again in the future!

February 01, 2019

noise in engine, new tires, antifreeze change, blend door Car was in for service to repair pressure hose, antifreeze change, new tires, oil change, blend door repair. Spoke to Karen when car was left off for More

by first contact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Feb 01, 2019 -

Hempstead Ford Lincoln responded

Thank you for the wonderful review. We look forward to working with you again in the future.

January 30, 2019

Karen is my go to Excellent service all around but extra shout out to Karen. She understands both what my car needs and what I need to make the service process a breeze More

by Mkcowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jan 30, 2019 -

Hempstead Ford Lincoln responded

Thank you for the kind words and the 5-star rating. We look forward to seeing you again soon!

January 29, 2019

Great customer service! Excellent experience! We were able to go to lunch while they processed the paperwork. Even got advice about credit scores! They have the latest techno More

by Caseyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Hempstead Ford Lincoln responded

Thank you for the wonderful review. We're so happy we were able to provide you with a positive experience and look forward to working with you again in the future.

January 28, 2019

Professionalism My experience at Hempstead Ford/Lincoln was one of professionalism and efficiency. I was received very quickly and my service consultant Linda was ve More

by bossarch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 29, 2019 -

Hempstead Ford Lincoln responded

Thank you so much for your kind words and 5-star rating. We look forward to working with you again in the future.

January 21, 2019

Best Dealership This dealership has the best service personnel. They are caring and courteous and knowledgeable. They appreciate the customers and have their service More

by litenup430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich, John Berto
Jan 21, 2019 -

Hempstead Ford Lincoln responded

Thank you so much for the wonderful review. We appreciate the kind words and we hope to see you again soon.

January 20, 2019

Quality and Consistency, Hempstead Ford Lincoln Immediate in service write ups. Technical, patient, technical savvy service professionals. Karen, whom I would consider to be one of the outstanding r More

by Marshallmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen, Juan,
Jan 21, 2019 -

Hempstead Ford Lincoln responded

Thank you so much for the wonderful review. We hope to see you again soon!

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