Hempstead Ford Lincoln

Hempstead Ford is the worst The sales department has no problem selling you defective vehicles. We bought our $40,000 ford explorer only to have a ton of problems within 1000 mil The sales department has no problem selling you defective vehicles. We bought our $40,000 ford explorer only to have a ton of problems within 1000 miles of ownership: power steering unit went, a/c unit went, and tranny is whining. Service department is nonresponsive!they don't return calls, are unhelpful and take FOREVER to complete repairs on vehicles that should not be damaged. More

Fantastic your dealership and staff are by far the best I've been to and my salesman Evan was extremely professional and knowledgeable and made my leasing exper your dealership and staff are by far the best I've been to and my salesman Evan was extremely professional and knowledgeable and made my leasing experience pleasant More

Lincoln Navigator purchase experience The sales consultant we dealt with at Hempstead Ford Lincoln (Evan Boucaud) was a pleasure to deal with. He was very helpful in taking my wife and The sales consultant we dealt with at Hempstead Ford Lincoln (Evan Boucaud) was a pleasure to deal with. He was very helpful in taking my wife and I through the many features of the new Navigator, both initially and upon delivery. Never did we feel we were being pressured to act or purchase any vehicle or option that we didn't want. Throughout the process he took the time to make sure we were comfortable and understood the features, both before the sale and upon delivery. He also offered a follow up call to answer any questions that might arise in the days ahead. Evan also suggested we should feel free to contact him in the future and stop by if he could help in any way as we become more familiar with the Navigator and have any questions. This sales experience is probably the best I have encountered in any of our vehicle purchases over the last 8-10 years. More

AMAZING SERVICE I was greeted by the receptionist as soon as I walked in. I had visited another dealership but wasn't treated as a customer should be who is ready t I was greeted by the receptionist as soon as I walked in. I had visited another dealership but wasn't treated as a customer should be who is ready to spend their money. I met John S the Sales Manager and Eric M my salesman and they both bent over backwards to make my experience phenomenal. From start to finish they were courteous, informative, patient and accommodating. I walked in on Friday just to look around, test drove a Ford Explorer XLT Sport and fell in love! I picked my truck up on Saturday. I have only wonderful things to say about this dealership and all of their staff. Thank you so much for the great service, follow up and for being attentive and making me feel at home. I will continue coming back and recommend this dealership to everyone for its stellar customer service acumen and professionalism!!! More

Great experience We walked into the Hempstead Ford Lincoln Dealership not really sure we would find what we were looking for. Then ,we met Evan Boucaud ,he made us wel We walked into the Hempstead Ford Lincoln Dealership not really sure we would find what we were looking for. Then ,we met Evan Boucaud ,he made us welcome and comfortable from the beginning to the end of our search .Evan was caring and knowledgeable he knows his product and made us confident we would make the right choice.After answering all our questions and addressing our concerns we purchase our Lincoln MKX. Thank you Evan you went above and beyond our expectations. More

"Frank treated us like family" My daughter needed a car, we called an uber and the driver told us to go this particular Ford dealership. I am so glad we listened to him. Every sta My daughter needed a car, we called an uber and the driver told us to go this particular Ford dealership. I am so glad we listened to him. Every statement he made was true .. the staff was kind, courteous and helpful. We walked came in at 11:00am, when we told Frank what we wanted he did all the research, came back with a price and we gave him the go ahead. He told my daughter and I to go get something to eat and come back in two hours when we told him we took an uber there he looked at us and said come back in one hour. We did and everything was ready!! More

Great service Went there just to look at cars and was helped by one of there salespersons there Karen. She was extremely nice and informative about the cars I was l Went there just to look at cars and was helped by one of there salespersons there Karen. She was extremely nice and informative about the cars I was looking at. She gave me a great deal that I couldn’t say no to and leased the car that day. Everyone there was friendly and if you go there definitely go see Karen. More

Karen Wunderlich You have an excellent service department and especially my service advisor Karen Wunderlich. She is very friendly, caring, professional & an asset to You have an excellent service department and especially my service advisor Karen Wunderlich. She is very friendly, caring, professional & an asset to your service department. The service was exceptional. More

Great Experience This dealership is the best!! I just purchased my second car from them and anyone that you deal with at this dealership is very friendly and helpful, This dealership is the best!! I just purchased my second car from them and anyone that you deal with at this dealership is very friendly and helpful, I would not go anywhere else to purchase a car. More

Always Reliable We Have Been Buying Our Company Vehicles Here For Years, Always Great Service . Very Professional & Upfront. Always Ready & Willing To Answer Any & Al We Have Been Buying Our Company Vehicles Here For Years, Always Great Service . Very Professional & Upfront. Always Ready & Willing To Answer Any & All Questions We Had. Would Definitely Recommend To Anyone ! More