Hempstead Ford Lincoln

Outstanding Service Time after Time What could have been a very stressful situation, turned out to be resolved with the expert service I received at Hempstead Ford. I have been a custo What could have been a very stressful situation, turned out to be resolved with the expert service I received at Hempstead Ford. I have been a customer of Hempstead Ford for the past 25 years. During that time I have received excellent and personalized service with every visit. My last visit resulted in my Explorer having to be towed to the dealership. My service rep, Karen Wunderlich, took care of me every step of the way, from the initial call to the return of the loaner and driving myself home. Ford is like family and I wouldn't go anywhere else. More

100% satisfied I was 100% satisfied with the experience of purchasing my new Lincoln from Evan at Hempstead Ford and Lincoln. From start to finish the process was ha I was 100% satisfied with the experience of purchasing my new Lincoln from Evan at Hempstead Ford and Lincoln. From start to finish the process was hassle free. Evan (my super salesman) was there every step of the way answering all of my questions. I love my new car as does everyone else who sees and rides in it. More

Polite and very professional From the minute we walked into the service area we were taken care of right away. Karen Wunderlich was very nice and and made sure we understood every From the minute we walked into the service area we were taken care of right away. Karen Wunderlich was very nice and and made sure we understood everything that the technicians were going to perform on the car. She also gave us the approximate time it was going to take. Of course, the car was ready sooner than expected. The car wash was an unexpected surprise. Top of the line service. As I quote from a popular movie,Hempstead Lincoln runs like an oiled machine! Thank you. More

Efficient and professional I always buy Ford. It is convenient and easy to get to your location. I’m always taken in a timely fashion. I leave with an excellently ru I always buy Ford. It is convenient and easy to get to your location. I’m always taken in a timely fashion. I leave with an excellently running vehicle and a clean car too. Very nice More

Quick, efficient and very pleasant!! Brought my Edge in for recall appointment and was greeted by pleasant and professional service staff. Karen Wunderlich, my service advisor, arranged t Brought my Edge in for recall appointment and was greeted by pleasant and professional service staff. Karen Wunderlich, my service advisor, arranged the attention to my car and kept me informed about progress. Service was done quickly and my car was back to me in a few hours. I highly recommend this service department for its personnel, efficiency and clean comfortable environment. Thank You!! More

service for oil change Brought my car in for an oil change and an an hour later it was done. Karen was the person that worked with me and was great to deal with. Brought my car in for an oil change and an an hour later it was done. Karen was the person that worked with me and was great to deal with. More

Excellent Dealership Hempstead Ford Lincoln is the best dealership for all your needs, from purchasing or leasing a new car or their excellent service department. In their Hempstead Ford Lincoln is the best dealership for all your needs, from purchasing or leasing a new car or their excellent service department. In their sales, John Berto and Evan could not do enough for you, and no one beats Karen Wunderlich for taking care of you for service. She keeps you informed at all times and calls you with updates. She really is the best! And Oliver is always checking with you as you wait to see if you need anything and to make sure you are updated by your service advisor. They are always asking if there is anything else they can do for you. I will never go anywhere else. That is why I have been a customer since 1989. Larry Cohen More

Excellent, caring, honest service: a true partner Karen was a great partner in providing excellent service on my new “Pre owned” Lincoln. She handled all of my requests flawlessly and provided a brand Karen was a great partner in providing excellent service on my new “Pre owned” Lincoln. She handled all of my requests flawlessly and provided a brand new Lincoln as a loaner car. Very Smart!! Thank you to Karen and team. More

The best Excellent service, great people, she made our visit comfortable and she was very nice. Came here for a routine visit of inspection and all went well. Excellent service, great people, she made our visit comfortable and she was very nice. Came here for a routine visit of inspection and all went well. Karen was very professional and she knows her job very well. Karen made our service experience very comfortable and we were done in very quickly. I would recommend coming to see her with any service needs. She was great! More

KAREN The journey of how I came to work with and adore Karen at Hempstead Ford Lincoln is an interesting one yet a wordy story; I want to focus on the exemp The journey of how I came to work with and adore Karen at Hempstead Ford Lincoln is an interesting one yet a wordy story; I want to focus on the exemplary customer service experience. Karen, my advisor at this dealership, has been my advisor in past years; I write this illustrate that Karen is intuitive and very experienced in the automotive service industry; you can tell her what’s happening with your vehicle and she is on it which is invaluable to a customer like me that know very little about the mechanics and operating system of the vehicle that I am driving. Also to the dealerships credit, Customers like me feel comfortable with advisors like Karen so they customers continually return to purchase or lease vehicles and more importantly customers return to have their vehicles serviced by Hempstead Ford Lincoln. More