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Hempstead Ford Lincoln
Hempstead, NY
2,053 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,053 reviews
August 30, 2018
Knowledgable service team - excellent service! Let me begin by stating that I am a Lincoln owner for over 3 decades. The service that I have received at Hempstead Lincoln, NY is excellent. Oliver, Let me begin by stating that I am a Lincoln owner for over 3 decades. The service that I have received at Hempstead Lincoln, NY is excellent. Oliver, Service Manager and Karen W., Service Advisor are solid performer in delivering customer service. Oliver is a good listener and then he will test your car to find the problem and find resolve the issue. This service team is high touch in customer service and high tech knowledge in automobile. I wish this team more successes as they move forward. I recommend this Hempstead Lincoln service team highly and for the gold medal standard of Ford Lincoln. More
by tt86006
Employees Worked With
Oliver, Service Manager and Karen W., Service Advisor
August 27, 2018
Friendly, professional and organized Evan and Hempstead Lincoln was the best new car experience I ever had. He was extremely patient, and easy going. Highly recommend Evan! He carefull Evan and Hempstead Lincoln was the best new car experience I ever had. He was extremely patient, and easy going. Highly recommend Evan! He carefully explained all the car features to us. The dealership is top notch. More
by Suellen18
August 25, 2018
Karen is great!!!! I am beyond satisfied with the service I received today from Karen at Hempstead Ford. I was early for my appointment and she was able to accommodate I am beyond satisfied with the service I received today from Karen at Hempstead Ford. I was early for my appointment and she was able to accommodate me. They took care of my quickly and efficiently. Karen knows her stuff inside and out. She is a pleasure to deal with. She always has a smile and is eager to please. I’ve always had Fords for the last 30 years. They really are “built to last”. Thank you Karen you are the best!! More
by Maria
Employees Worked With
karen
August 23, 2018
Stan Peddle is the best!! We just left with our new car and we couldn't be happier! Stan was so helpful, friendly and took care of everything! Hempstead Ford Lincoln is an incr We just left with our new car and we couldn't be happier! Stan was so helpful, friendly and took care of everything! Hempstead Ford Lincoln is an incredible dealer with an excellent selection of cars. We are thrilled. Thanks Stan!! More
by Rosenlove
Employees Worked With
Stan Peddle and John Lydon
August 23, 2018
Easy Peasy Tony was my sales person and from the moment he met with me he was providing the info I needed to make a decision. He understood what I wanted and go Tony was my sales person and from the moment he met with me he was providing the info I needed to make a decision. He understood what I wanted and got a trade from a dealer since I wanted a specific color. 2 visits and I left a happy customer! More
by kaylili
Employees Worked With
Tony Balsamo
August 22, 2018
Angry customer Because I gave poor service review to corporate (which was well deserved) I was told when I arrived for my appointment which I made the week before, t Because I gave poor service review to corporate (which was well deserved) I was told when I arrived for my appointment which I made the week before, that they will not service my car. "They have enough customers so they don't need me." Disgraceful treatment of a customer, stay away! Manager Douglas Curtis didn't even know who I was and why I had complaints in the past. Very condescending and worst customer service treatment I've ever experienced. More
by angry customer
Employees Worked With
August 21, 2018
Deception and incompetence at levels I've never seen before. Outright lies and deception. One of the worst service experiences of my life. My elderly father brought his Ford Passenger Van to fix the rear AC Outright lies and deception. One of the worst service experiences of my life. My elderly father brought his Ford Passenger Van to fix the rear AC suddenly blowing out hot air. He was promptly charged over 2k and told it would be done soon. After a bunch of delays, he got it back with the service person shadily saying that it works, but "only if you keep the AC on Max because it doesn't have enough power" Of course, less than a week later the same problem pops up and we bring it in for another repair. They hold it for a week and say they're currently looking at it each time I call and never call me back when I request more details. This time I finally pester them enough to talk to a service guy. Here's where it goes really downhill..... The guy says that nobody has even worked on it yet and Paul (one in charge of our service) has been out sick for the past few days. When I ask to speak to the manager, he said that "he's out on vacation this week". When I ask if there is ANYBODY in charge I can talk to, he said the main service guy is in a meeting and he'll ask him to call me back in around an hour.... No surprise that it's past that and no call right? The van is used to carry seniors every Wednesday and I asked if we could at least get a rental or rental reimbursement and he just flat out told me it wasn't possible and their rentals were all out. AVOID AVOID AVOID this place like a plague if you don't want the classic overpriced dealer shenanigans and lies. I'm more furious for the deception than anything. More
by ijoeah
Employees Worked With
Paul
August 21, 2018
EASY PEASEY Stan is the MAN! Hempstead Lincoln had the car we were looking for. That said, a bad dealer experience could've made getting the right car difficult Stan is the MAN! Hempstead Lincoln had the car we were looking for. That said, a bad dealer experience could've made getting the right car difficult. NOT SO HERE - Stan Peddle was personable, knowledgeable and understood our concerns. He was willing to take a back seat (literally, during the test drive), and not push or pressure us. Once we had decided, he arranged everything to make the whole experience a pleasure. We will recommend Stan and Hempstead Lincoln to all our friends and family. More
by RWW4MKZ
Employees Worked With
sTANLEY pEDDLE tONY cIOFFI
August 20, 2018
EASIEST LEASE RENEWAL EVER!!! I spoke with JC a few weeks ago about my lease ending soon. He showed me a couple of options. I decided to stay with a Fusion. He found me the exact c I spoke with JC a few weeks ago about my lease ending soon. He showed me a couple of options. I decided to stay with a Fusion. He found me the exact car I was looking for. I stopped in a few days later, signed a few papers, he made copies of my license, registration and insurance card. I was out of there in 10 minutes. Two days later my car was ready to pick up. I stopped by after work, signed some more papers, switched my stuff from old to new car as JC switched over the plates and I was on my way home in about 20 minutes! Thanks again JC for an awesome deal and experience!!! More
by Bob Stacy
Employees Worked With
JC Crescenzo
August 19, 2018
Mike made this process as easy as possible Thank you Mike for your time and effort with both my daughters and my new car this past weekend. We are certainly happy customers. Thanks again! Thank you Mike for your time and effort with both my daughters and my new car this past weekend. We are certainly happy customers. Thanks again! More
by Lajessie02
Employees Worked With
