Hempstead Ford Lincoln

FORD IS # 1 I MET WITH TONY WHO WAS VERY FRIENDLY, STRAIGHT FORWARD AND DOWN TO EARTH. HE ANSWERED ALL OF MY QUESTIONS & CONCERNS. TONY GAVE ME VERY GOOD ADVICE & I MET WITH TONY WHO WAS VERY FRIENDLY, STRAIGHT FORWARD AND DOWN TO EARTH. HE ANSWERED ALL OF MY QUESTIONS & CONCERNS. TONY GAVE ME VERY GOOD ADVICE & I FELT LIKE I WAS DEALING WITH MY OWN FATHER. I LOOK FORWARD TO DEALING WITH HIM IN THE FUTURE. More

Service My car was running great. They told me there was a engine coolant recall. Kept my car 13 days. Four days later I had it back at Ford for what I was to My car was running great. They told me there was a engine coolant recall. Kept my car 13 days. Four days later I had it back at Ford for what I was told was air I the line and needed to be topped off with fluid. Today my car died. On a flat bed being towed to ford. Now no loaner car, my car sitting I. Their service department and a rental had to come out of my pocket. I have never ever been treated so poorly by a dealership. Sucks. Never will I buy from them again More

Professional and friendly We were greeted nicely and assisted quickly, We were given appropriate information to make an informed decision. When we picked up our vehicle, Mike We were greeted nicely and assisted quickly, We were given appropriate information to make an informed decision. When we picked up our vehicle, Mike reviewed everything with us so that our car was all set up. He even helped connect my phone to my new car. We had a very nice experience. More

Satisfied customer JC made the process very easy. He explained all the numbers to us and even got the car for us from a different dealer and had it ready to go in just a JC made the process very easy. He explained all the numbers to us and even got the car for us from a different dealer and had it ready to go in just a couple days. Smooth as can be. More

From being welcomed in the door to be assisted politely. Evan Boucaud was our sales person and helped making the experience buying luxury what is should be like. Easy, Painless and making sure we were 100% s Evan Boucaud was our sales person and helped making the experience buying luxury what is should be like. Easy, Painless and making sure we were 100% satisfied. So many other dealers we visited was like being in a department store buying a toaster. At Hempstead it was luxurious to buy a luxury car. More

Great Experince The sales consultant Eric Martinez was very knowledgeable and professional he made the experience easy and fun. It was a pleasure working with him. I The sales consultant Eric Martinez was very knowledgeable and professional he made the experience easy and fun. It was a pleasure working with him. I am looking forward to continue doing business with Hempstead Ford Lincoln. More

Purchase of new vehicle Made my experience of purchasing a new vehicle really enjoy for the first time. I have bought several new vehicles in the pass and always had to deal Made my experience of purchasing a new vehicle really enjoy for the first time. I have bought several new vehicles in the pass and always had to deal with some issues. Either the price would change or the vehicle did not come with the equipment promised. The day I picked up my new vehicle, the payments did not change and actually the vehicle had more equipment then previously spoke about. I will definitely refer friends and coworkers to this dealership. More

Best Experience ever 😄 From the fist step into the door we were greeted with smiles and courtesy. . Evan is very knowledgeable and never made assumptions as to what types From the fist step into the door we were greeted with smiles and courtesy. . Evan is very knowledgeable and never made assumptions as to what types of vehicle we should be interested in or could afford, we were treated with utmost respect 😄.. He did everything right including being very responsive to our queries .. More

Do not use this dealer Hempstead ford provides a very poor customer srrvice experience. They are rude snd short with the customers. They treat ford customers like caddle bei Hempstead ford provides a very poor customer srrvice experience. They are rude snd short with the customers. They treat ford customers like caddle being herded to slaughter (the knife being the huge bill they hit you with). They NEVER RETURN PHONE CALLS. SO WHEN YOU TEY TO CHECK UP ON THE STATUS OF YOUR VEHICLE REPAIR YOU ONLY GET VOICEMAIL!! They don't bother to calk back. I guess the service department thrives on the facf that Fords break down so much that they always need repairs!!!! Service department is not worried because of the frequent and high price maintenance costs of owning a Ford! They could he more professional in their service delivery. More

Karen made it a great experience ! Lincoln was the third dealership we went to that day, We were just doing research. Karen made us feel so comfortable. My wife changed her mind a coup Lincoln was the third dealership we went to that day, We were just doing research. Karen made us feel so comfortable. My wife changed her mind a couple of times with the type of car and various colors but nothing was too much trouble. We felt we just could not say no after all they did for us. The car is beautiful and I am sure we will continue with Karen forever !! More