Hempstead Ford Lincoln

Excellent Mr.Carter was excellent his professionalism was appreciated and his funny Whitt lightened the mood and eased the process he was very helpful and polit Mr.Carter was excellent his professionalism was appreciated and his funny Whitt lightened the mood and eased the process he was very helpful and polite and we got a great deal on our first f-250 More

THE BEST DEALERSHIP I HAVE EVER DEALT WITH This is the second Lincoln I bought from this dealer. The sales person (Suzanne) was terrific both times. I brought my car in for service today. My This is the second Lincoln I bought from this dealer. The sales person (Suzanne) was terrific both times. I brought my car in for service today. My service advisor is Charlie. . Service is very important. Most dealers make it an unpleasant experience. Not at Hempstead Ford/Lincoln. Charlie makes it a pleasure to bring the car in. More

Just doesn’t get any better! I work 2 full time jobs so I’m always pressed for time. I explained to the sales representative (Evan) what I was looking for and what I was willing t I work 2 full time jobs so I’m always pressed for time. I explained to the sales representative (Evan) what I was looking for and what I was willing to pay. He took down some key notes and went right to work and within the hour gave me a great offer. The approval process went just as smooth. He stayed in communication with me throughout the whole process and was very informative. In less than 24hrs from contacting Evan I had the deal and vehicle I wanted all without stepping foot into the dealer (due to my hectic schedule). Although he couldn’t be there when I picked up my vehicle he made sure Karen was there to make sure the pickup was just as smooth as everything else. The other staff members that were present at the time of my pickup were super friendly and everyone made sure to inform me that they are there to help me in any way they can. Now I’ve purchased many vehicles in the past but have yet to receive the kind of service I got from them. They are so good that me and my brother purchased vehicles from them. More

Hempstead Ford Lincoln is the best! I recently took my car in for my 10K service & had the best customer service experience ever! Thank you so much to Doug Curtis, Karen W. in service & I recently took my car in for my 10K service & had the best customer service experience ever! Thank you so much to Doug Curtis, Karen W. in service & Evan Boucaud. They're always extremely pleasant and helpful! More

Excellent My last maintenance visit to this dealership waso nothing less than a 5 stars experience. Karen wurderich was as alwaYsidro a pleasure to deal with. My last maintenance visit to this dealership waso nothing less than a 5 stars experience. Karen wurderich was as alwaYsidro a pleasure to deal with. Service like this is what makes this dealership different from the rest. Karen always goes that extra mile and takes the time to make sure I am satisfied with my service visit. Karen is zero valued team member and I totally recommend lincoln/ford. That's why my cousin bought her ford Mustang from CJ two yrs ago. We love this dealership. Thank you Karen for great service More

GREAT AS ALWAYS Pulled in this morning and was greeted, as usual, with a smile and a good morning. Al, service advisor, came over and greeted me also and asked what Pulled in this morning and was greeted, as usual, with a smile and a good morning. Al, service advisor, came over and greeted me also and asked what brought me here today. We went over my concerns and was reassured that it all would be taken care of and would be in contact to update me later in the day. He had my loaner car ready, and was done in less than 15 min. Thank You More

Top of the line Customer Service & Satisfaction I brought my Lincoln MKX SUV in to have a minor part replaced. I was immediately attended to by Karen and given a brand new Lincol loaner and I was ou I brought my Lincoln MKX SUV in to have a minor part replaced. I was immediately attended to by Karen and given a brand new Lincol loaner and I was out the door in 5-7 minutes. I received a call a couple of hours later from Karen telling me the Car was ready. I said they are done already? I really wasn’t surprised they really do take care of their Customers from the second you pull into the garage to the second you sign back out. Hempstead Ford/Lincoln is an organized and thorough operation. Karen who takes care of me every time I go in is such a sweetheart, she greets me with a smile and a big hello and she makes sure I’m always out quickly and I leave satisfied. I could not be more pleased with their entire team! Outstanding!!! More

Great Experience in the Service Department. I came to Hempstead Ford Lincoln for service and I worked with Karen W. Karen was personable, knowledgeable and easy to work with. Karen took care o I came to Hempstead Ford Lincoln for service and I worked with Karen W. Karen was personable, knowledgeable and easy to work with. Karen took care of issues that were specific to my (brand new) car, making it effortless for me. Karen demonstrates care and professionalism toward the consumer and the experience is great and appreciated. More

Great customer service The purchase process from start to finish was very efficient & professional. The dealer went above and beyond to find the right vehicle at the right p The purchase process from start to finish was very efficient & professional. The dealer went above and beyond to find the right vehicle at the right price, which is what I appreciated the most. Staff was very friendly and welcoming. More

Only Dealership to be at from sales to service As a female, I have spent years purchasing and leasing cars on my own. This is the ONLY dealership I have ever left feeling that I got the best deal As a female, I have spent years purchasing and leasing cars on my own. This is the ONLY dealership I have ever left feeling that I got the best deal and the best service. I've had my car serviced here as well for a flat and some minor issues and the service department was awesome. I actually hugged the salesman when I left! More