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Hempstead Ford Lincoln
Hempstead, NY
2,067 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,067 reviews
July 30, 2017
Excellent Service Kimberly Valente was very nice and answered all of our questions. The delivery of my new Ford Escape was smooth. I highly recommend Kim to assist yo Kimberly Valente was very nice and answered all of our questions. The delivery of my new Ford Escape was smooth. I highly recommend Kim to assist you with your car selection. More
by Therese B
Employees Worked With
Kimberly Valente
July 29, 2017
John and Karen at Hempstead Ford Lincoln! My wife and I have been dealing with Hempstead Ford Lincoln for the last decade. Karen Hesdra and the members of Hempstead Ford Lincoln came through f My wife and I have been dealing with Hempstead Ford Lincoln for the last decade. Karen Hesdra and the members of Hempstead Ford Lincoln came through for us when we were faced with a crisis. We wanted an Edge but thought it was too much for us. John Talt was great! He made sure everything was to our satisfaction!!!! If you are looking for a good deal , Karen, John and the staff at Hempstead Ford Lincoln is the best choice. More
by D&C Q.
Employees Worked With
John Talt, Karen Hesdra
July 29, 2017
Excellent service My family has been working with Dowdell Carter for years. There is no one better. He is courteous, experienced and makes the process very easy. My family has been working with Dowdell Carter for years. There is no one better. He is courteous, experienced and makes the process very easy. More
by Ford123
Employees Worked With
Dowdell Carter
July 24, 2017
Great place I had a wonderful experience working with Kim Valente. She went above and beyond to help me. She is extremely knowledgeable and answered all my questi I had a wonderful experience working with Kim Valente. She went above and beyond to help me. She is extremely knowledgeable and answered all my questions. The store is beautiful and immaculate. The people are all so very friendly and all eager to help you. Great staff!!! More
by Debbie916
Employees Worked With
John and Kim
July 24, 2017
great salesman After visiting many showrooms and "deals" we found Evan BOUCAUD to be the best.He knows his product and only promises what he can deliver.He gave us h After visiting many showrooms and "deals" we found Evan BOUCAUD to be the best.He knows his product and only promises what he can deliver.He gave us his attention ,time and effort.He certainly represented the dealership in a highly professional manner and merits recognition. We have referred friends to him as a result of the great attention he paid to us. More
by Satisfied folks
Employees Worked With
All receptionists were pleasant
July 24, 2017
new car problem dealt with service advisor Karen W. , she was fantastic, she handled my problem 1,2,3 and I was on my way. THANK YOU KAREN!!! dealt with service advisor Karen W. , she was fantastic, she handled my problem 1,2,3 and I was on my way. THANK YOU KAREN!!! More
by thegreatescape
Employees Worked With
Karen W.
July 23, 2017
Attentive & responsive My husband & I were thinking about a new Ford Escape. We had been to other dealers & were left feeling like they didn't really care if we bought or n My husband & I were thinking about a new Ford Escape. We had been to other dealers & were left feeling like they didn't really care if we bought or not. So this was the last chance for Ford. The sales manager, John, greeted us immediately, chatted about our wants & needs, and showed us around. He then introduced us to our very personable salesman, Lowell, who helped us through every step; including getting our insurance cards, etc. He also went over everything about the car we bought; and he loves dogs. What more could you ask for! What a great crew! More
by thegreatescape
Employees Worked With
John S., Lowell
July 22, 2017
My experience has always been very positive and favorable. I have given the rating that I have because this is the truth. My adviser Karen is very efficient and knowledgeable and is always willing to offer I have given the rating that I have because this is the truth. My adviser Karen is very efficient and knowledgeable and is always willing to offer good advice. More
by fordguymarc2017
Employees Worked With
Karen
July 21, 2017
Service visit Scheduled a car visit for inspection and oil change for a Saturday. Arrived slightly early and was checked in in about 2 minutes. Greeted by Karen a Scheduled a car visit for inspection and oil change for a Saturday. Arrived slightly early and was checked in in about 2 minutes. Greeted by Karen and confirmed the necessary work to be done to my car. In addition to the oil change and inspection needed an alignment which appears to be normal living on Long Island with the horrible road conditions (endless potholes) on all the streets and highways. Work completed quickly and correctly. More
by first contact
Employees Worked With
Karen
July 21, 2017
New Ford Escape 2017 Would like to thank Dina, John and Carter at Hempstead Ford for a great experience on my new lease. This was me first lease return and I really didn't Would like to thank Dina, John and Carter at Hempstead Ford for a great experience on my new lease. This was me first lease return and I really didn't know what to expect but was prepared for a tough process. Well happy to say that it was a great experience and look forward to my next lease or purchase of a new Ford at Hempstead Ford. As for the Escape it is great, I test drove a Honda CRV and HRV before leasing and feel the Escape is truly the better SUV. Love my Android Car Play and the Other Sync tech and the 2.0 ecoboost way more robust then the Honda options I tested. Alan Melgarejo More
by Alan Melgarejo
Employees Worked With
John and Carter, Dina Vella
