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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,068 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,068 reviews

July 13, 2017

Smooth Customer Service I had to bring my 2017 Ford Escape on 7/11/17 because my spare key need to be reprogramed. Karen Wunderlich checked in my car at 7:30AM and was able t More

by wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, Wunderlich
Jul 17, 2017 -

Hempstead Ford Lincoln responded

Wendy, we can't thank you enough for the kind words! Glad your service experience with Karen was a good one, and we look forward to seeing you again!

July 13, 2017

Highly recommend This is the second time I bought/leased from Hempstead ford. Very friendly and helpful. Our salesman John was so nice and easy to work with. Very hone More

by CariG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Talt
Jul 13, 2017 -

Hempstead Ford Lincoln responded

Cari, we greatly appreciate this wonderful review! Thank you for the kind words, and we look forward to seeing you again.

July 11, 2017

Check the website after a salesperson quotes you a price. Went to this dealership as I was a repeat customer. Was quoted $37,250 for a new Edge. Go online to the Hempstead Ford website and same car/same vin More

by Ktoth
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Dowdell Carter
Jul 18, 2017 -

Hempstead Ford Lincoln responded

We're sorry to hear that your experience with us was less than satisfactory. Unfortunately, we do not stock 6-cylinder Edge vehicles; however, we can locate them if needed. Also, pricing varies depending on rebates, and whether you are financing or leasing. The vehicle price online already reflects the Ford Factory rebates. If you take advantage of the zero percent financing, you do not qualify for the rebates. This is a stipulation of Ford Credit, as explained by our Sales Manager via a telephone call the other day. If you would like to discuss this matter further, please contact the dealership at your earliest convenience, thank you: (855) 902-5935.

July 11, 2017

Best Dealer Experience This was the best dealer experience we had. We just bought a 2017 Ford Explorer XLT and we love it. Thanks to Lowell and John for all of their help an More

by Jag3971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowell, John
Jul 11, 2017 -

Hempstead Ford Lincoln responded

Wow, thank you so much for the kind words and generous recommendation! Enjoy your new Explorer, and we'll be sure to pass the compliments to Lowell and John.

July 07, 2017

Incredible as usual Karen Hesdra of Lincoln-Ford Sales is so honest, ethical and caring in an industry that often isn't. This is my third vehicle purchased from Karen. Sh More

by Mark147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager John-Also extremely helpful and gracious.
Jul 07, 2017 -

Hempstead Ford Lincoln responded

Mark, we're happy to hear that Karen made you feel so comfortable throughout the car-buying process! Thank you for this wonderful review, and if human cloning ever becomes a standard business practice, we'll let you know! :)

July 06, 2017

Great Customer Service Our salesman Tony was excellent - He was able to get us exactly what we wanted in the vehicle for a great price and made purchasing a new car an enjoy More

by desi1845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 06, 2017 -

Hempstead Ford Lincoln responded

We're so pleased to hear you had a wonderful sales experience with Tony! Thank you for this great review, and enjoy the new ride.

June 29, 2017

very excellent service and response to my questions rich capolla was very patent with my questions and anserwed my questions and made sure I understood was very knowledgable on the 150 truck will be se More

by sjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rich capaola
Jun 29, 2017 -

Hempstead Ford Lincoln responded

We're very happy to hear that you had a satisfying sales experience with Rich! Thank you for this wonderful review, and enjoy your new F-150!

June 29, 2017

I felt comfortable right away with sales person I gave a 5 star review because I had a great experience with sales associate Karen. She was honest and straight forward and I felt she was genuine and More

by Rileyluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jun 29, 2017 -

Hempstead Ford Lincoln responded

We're not only overjoyed that you had a great sales experience with Karen, but that everyone, including the dogs, love the new Navigator! Thank you for this awesome review!

June 28, 2017

Excellent experience John Talt did a great job finding a vehicle that worked for me. He supplied multiple vehicles and did a great job explaining the upgrades between the More

by glen Kozak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Talt
Jun 28, 2017 -

Hempstead Ford Lincoln responded

Glen, we're stoked that you had a great sales experience with John! Thank you for this wonderful review, and we'll be sure to pass along the kind words.

June 28, 2017

HONEST AND KNOWLEDGEABLE JOHN BERTO was a great salesman to work with when purchasing my Explorer. I was impressed by his product knowledge and he made the entire process eas More

by MATT C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN BERTO
Jun 28, 2017 -

Hempstead Ford Lincoln responded

Matt, we're so happy you love your new Explorer! Thank you for this review, and we'll be sure to pass along the compliments to John.

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