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Hempstead Ford Lincoln
Hempstead, NY
2,069 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,069 reviews
January 26, 2017
Horrible Experience Horrible experience came here to have my car fixed and all they did was come up with excuses. Karen the service agent was very rude and disrespectful. Horrible experience came here to have my car fixed and all they did was come up with excuses. Karen the service agent was very rude and disrespectful. I was told supposedly my tires went bad which is why there was a loud noise coming from the bottom of the car. I agree to change them and the noise was still there. Moneyhungers thank god for my bank giving me a refund do not recommend this place for repairs run!!! More
by Oscar T
Employees Worked With
Karen
January 26, 2017
Great Service I brought my car in for my first regular service appointment. I had a busy day scheduled. Karen got me in and out on time and the service department I brought my car in for my first regular service appointment. I had a busy day scheduled. Karen got me in and out on time and the service department did a great job. More
by Steve U.
Employees Worked With
Karen
January 21, 2017
Awesome Service Karen Wunderlich What a gem! Funny, personable and a pleasure to work with. Was very helpful and organized my repair and a loaner to get me back to Karen Wunderlich What a gem! Funny, personable and a pleasure to work with. Was very helpful and organized my repair and a loaner to get me back to work. Would highly recommend this dealership for sales, I bought my car here, and their service. Thanks Again, Vincent More
by verrico
Employees Worked With
Karen Wunderlich
January 21, 2017
Excellent sales experience! I am delighted I went to Hempstead Ford to lease my new 2016 Edge! Kim Valente and the whole staff were so helpful and experienced. I didn't feel pres I am delighted I went to Hempstead Ford to lease my new 2016 Edge! Kim Valente and the whole staff were so helpful and experienced. I didn't feel pressure and they were accommodating with all of my needs. Taking delivery of the car was a pleasure as well. I cannot recommend Kim and the whole crew there any higher. More
by Alex A
Employees Worked With
Kim Valente
January 18, 2017
Second to none I have owned Mercedes and BMW but neither of them compare to the service I get at Hempstead Lincoln Ford. Especially Karen Wunderlich she is so pleasa I have owned Mercedes and BMW but neither of them compare to the service I get at Hempstead Lincoln Ford. Especially Karen Wunderlich she is so pleasant and wonderful to deal with. It's stress free and a pleasure. A customer for life. And may I add in addition to the Lincoln MXK I also have an Escape and get the same great service Lisa More
by Jems6
Employees Worked With
Karen Wunderlich
January 18, 2017
Best service team Karen is one of the best service advisors I've ever met, giving you a feeling of comfort and confidence in the work that will be done. I trust no one Karen is one of the best service advisors I've ever met, giving you a feeling of comfort and confidence in the work that will be done. I trust no one more than Karen. She's the best. More
by dimitri
Employees Worked With
Karen Wunderlich
January 15, 2017
THE BEST IN THE BUSINESS THE "GODFATHER" OF CUSTOMER SATISFACTION. THERE IS ABSOLUTELY NO QUESTION OR DOUBT LEFT UNANSWERED WHEN YOU VISIT HEMPSTEAD FORD/LINCOLN AND DEAL WITH THE "GODFATHER" OF CUSTOMER SATISFACTION. THERE IS ABSOLUTELY NO QUESTION OR DOUBT LEFT UNANSWERED WHEN YOU VISIT HEMPSTEAD FORD/LINCOLN AND DEAL WITH DOUG CURTIS. More
by dimitri
Employees Worked With
January 03, 2017
Pleasure to do Business Our Salesman was Ed Dowden and as my son described him "he is not at all like the stereo typical salesmen" We traded in two cars and bought one new E Our Salesman was Ed Dowden and as my son described him "he is not at all like the stereo typical salesmen" We traded in two cars and bought one new Explorer. I felt we got a fair deal without the high pressure sale experience. My only problem is that I love mud flaps and rain guards over the windows and their was some confusion over the price and then it was too late for me to get them installed even if I wanted to pay. Other than that everything went smooth and our whole family is very satisfied. More
by aprestamo
Employees Worked With
Ed Dowden
December 31, 2016
Satisfied Fast and efficient service. I brought my car from there and always go back if I have any problems or maintenance issues. They are very nice and friend Fast and efficient service. I brought my car from there and always go back if I have any problems or maintenance issues. They are very nice and friendly. More
by Niesha Patterson
Employees Worked With
December 31, 2016
Thank you Karen Wunderlich Brought my Lincoln MKX in for oil change and alignment. Was in at 8 a.m. and all done by 9:15 a.m., including complimentary car wash. I always can cou Brought my Lincoln MKX in for oil change and alignment. Was in at 8 a.m. and all done by 9:15 a.m., including complimentary car wash. I always can count on Karen Wundelich at Hempstead Lincoln for service done right and promptly. More
by Nick M
Employees Worked With
Karen Wunderlich
