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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,060 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,060 reviews

December 31, 2016

Thank you Karen Wunderlich Brought my Lincoln MKX in for oil change and alignment. Was in at 8 a.m. and all done by 9:15 a.m., including complimentary car wash. I always can cou More

by Nick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Jan 02, 2017 -

Hempstead Ford Lincoln responded

Hi Nick, Thank you for taking the time to share your positive experience here at the dealership! I'm so glad to hear you had a worry-free visit! I will be sure pass your praises on Karen!

December 29, 2016

Ford service Juan Toro help Us with everything,very good guy and expert.He explain the whole problem and was really very helpfull.We was in many services before,th More

by Libuse Antosova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle the receptionist
Dec 30, 2016 -

Hempstead Ford Lincoln responded

Hi Libuse, Thank you for your kind words about our service department! I will be sure to pass your praises on to Juan and Michelle!

December 28, 2016

Service Visit I always bring my Mustang here for any service needs that I have. When I drop it off I am contacted and kept up to date with the repair or maintenance More

by Jim V
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John
Dec 29, 2016 -

Hempstead Ford Lincoln responded

Hi Jim, Thank you for your continued support and business here at Hempstead Ford Lincoln! We hope to continue to exceed your expectations again in the future!

December 27, 2016

I love my car On December 22, 2016, I purchased a new Ford Focus. Mr. Dowdell Carter was very patient with me throughout the afternoon and made the buying process l More

by Tracer99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dowell Carter
Dec 27, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to share your experience here at Hempstead Ford Lincoln. We know how intimidating the car buying process can be. That is why we pride ourselves on our knowledgable and thorough staff who create a stress-free atmosphere! Congrats on the new Focus! I will be sure to pass your praises on to Dowell.

December 24, 2016

It was time I had come to the realization that I had to let go of my 10 yr old car and move on. I reluctantly made my way to the dealerships and Ford was at the t More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dowdell carter
Dec 26, 2016 -

Hempstead Ford Lincoln responded

Hello, Thank you for taking the time to review our dealership! We understand how frustrating the car buying process can be. That's why our goal is always to be as thorough as possible while staying true to our stress-free atmosphere. Congrats on the new lease! We hope to continue to exceed your expectations in the future!

December 24, 2016

Surprisingly good experience I had come to the realization that I had to let go of my 10 yr old car and move on. I reluctantly made my way to the dealerships and Ford was at the t More

by AK
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dowdell Carter
Dec 26, 2016 -

Hempstead Ford Lincoln responded

Hello, Thank you for taking the time to review our dealership! We understand how frustrating the car buying process can be. That's why our goal is always to be as thorough as possible while staying true to our stress-free atmosphere. Congrats on the new lease! We hope to continue to exceed your expectations in the future!

December 18, 2016

Everyone tried to satisfiy my numbers. I came in with an amount I could afford. My sales rep gave me so many options I was able to drive home in a new vehicle, that I could afford, the same More

by BKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Dowden
Dec 19, 2016 -

Hempstead Ford Lincoln responded

Your words are music to my ears! Here at the dealership, we aim to give everyone a stress-free experience that leaves you with lots of options and the best deal possible. I will pass your praises on to Edward. Congrats on the new ride!

December 17, 2016

Best ever I have been coming to this dealership for the last 7 years. From day one, they have been great. My dealer JC is always keeping me in the know when it More

by AR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC
Dec 19, 2016 -

Hempstead Ford Lincoln responded

Thank you for your review! Your continued business is very appreciated and we are happy to have you as a part of the Hempstead Ford Lincoln family! I will be sure to pass your kind words on to JC. We hope to continue to exceed your expectations in the future!!

December 16, 2016

Quick & Professional Car broke down at noon about a block away. One of their service mechanics went out and helped me get it to the service center, during his break, so th More

by Ken Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 19, 2016 -

Hempstead Ford Lincoln responded

Hi Ken, Thanks for taking the time to share your positive experience with our service department! I am so happy to hear that we were there to help you and get you in and out quickly. I will be sure to pass your praises on to John! Safe travels!

December 14, 2016

it was a pleasant experience i was serviced by karen who was very good.i asked how long it would be ,and she told me less then an hour.it was 50 minutes and done right More

by great one 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karen
Dec 15, 2016 -

Hempstead Ford Lincoln responded

Thanks for your 5-Star Rating and for taking the time to share your positive experience at Hempstead Ford Lincoln! We aim to make every experience here quick and stress-free! I will pass your kind words on to Karen!

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