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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,060 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,060 reviews

December 13, 2016

Hempstead Ford Lincoln is the best dealership ever!!! I just recently leased my very first brand new vehicle, a 2017 Ford Escape. The staff is absolutely amazing! My mother has been purchasing/leasing her More

by MsTiaBlake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan in Lincoln Sales & Kim Valente
Dec 13, 2016 -

Hempstead Ford Lincoln responded

Hi Tia, Congrats on your new Escape! We are so glad you chose our dealership for your first new vehicle! We look forward to seeing you again in the future. I will pass your kind words on to Doug and Kim! Wishing you miles of smiles in the new ride!

December 09, 2016

Best Ford Lincoln Dealership & Service I've purchased & leased all my Lincoln cars from HLM for over 10 years! Recently, my daughter, Tia, leased her first new car! Our thanks to Doug Curti More

by RevLaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Valente, Karen in Service, Evan in Lincoln Sales
Dec 12, 2016 -

Hempstead Ford Lincoln responded

Thank you for sharing your positive experience here at our dealership! Congrats to Tia - what an exciting milestone! We are so glad that we made the process easy and stress-free for you both. I will be sure to pass your kind words on to Doug, Kim, Karen and Evan! We're looking forward to seeing you again in the future.

December 09, 2016

One of the best Service Re Karen was very helpful and friendly to me. I asked if I can have my car back before 12PM (I brought it in at 7AM) and she assured that that More

by MM356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 12, 2016 -

Hempstead Ford Lincoln responded

I'm happy to hear that your experience here was quick and easy! We pride ourselves on our stress-free environment and reliable staff. I will be sure to pass your praises on to Karen. Thank you for your continued loyalty over the past 6 years! We're happy to have you as a party of the Hempstead Ford Lincoln family!

December 07, 2016

Very Happy with my new Edge! Renewed a new lease on a new Ford Edge. Outstanding improvements from my old Ford Edge. Lowell Forman, again, performed and satisfied my needs. More

by Blackie*50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know other employee names.
Dec 08, 2016 -

Hempstead Ford Lincoln responded

Hi John, Congrats on your new Edge, I'm so glad it's a hit! Thank you for your high rating and for sharing your positive experience here at Hempstead Ford Lincoln. I will be sure to pass your kind words on to Lowell!

December 04, 2016

The worst car service in usa. Going in for oil change for three hours, finally the manager said they can't find a lift to lift my limo. The did it on jack. I took my car, I found More

by Worst lincoln service in usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert in service, Dina Vella
Dec 06, 2016 -

Hempstead Ford Lincoln responded

Hello, This is Rob from the service department. Unfortunately we only have 1 lift, we apologize for any inconvenience this may have caused. As far as the power steeling problem, we did an oil and filter change. If you have any questions or concerns, please feel free to contact me so that we can resolve this issue.

December 02, 2016

Very Happy Great service Carin the service manager was great to work with. Dealership is A number 1 loner car was a new Lincoln had it over the weekend. Good rid More

by Beenest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carin
Dec 05, 2016 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review our dealership! I will be sure to pass your kind words on to Carin! I'm glad you enjoyed your Lincoln!

December 01, 2016

Great experience HempsteadFord Lincoln is a pleasure to deal with. The facility is spotless and comfortable. Everyone there is pleasant, knowledgeable and helpful. I More

by Kathymac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crescenzo
Dec 01, 2016 -

Hempstead Ford Lincoln responded

Hi Kathy, Thanks for taking the time to share your experience here at Hempstead Ford Lincoln. It's so great to hear that you enjoy our stress-free atmosphere! I will be sure to pass your kind words on to JC. We're looking forward to seeing you again in the future!

November 27, 2016

Awesome Experience! I cannot recommend Hempstead Ford enough. I drive all the way from Kew Gardens Hills to get both my ford's serviced here. Karen always makes it a awes More

by Tony B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Nov 28, 2016 -

Hempstead Ford Lincoln responded

Hi Tony! Thank you for your high rating and kind words about our dealership! I will be sure to pass your praises on to Karen. Thank you for your continued business - we hope to continue to exceed your expectations in the future!!

November 25, 2016

CheckTire Pressure light While driving on the parkway, the check tire pressure light came on. Fearing a potential flat tire due to a nail, I detoured to Hempstead Ford to have More

by Maxine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Toro
Nov 28, 2016 -

Hempstead Ford Lincoln responded

Hi Maxine! Thank you for taking the time to review Hempstead Ford! I will be sure to pass your praises on to Juan. At our dealership, we are happy to keep our drivers safe and stress-free in any way that we can! Thank you for your continued business - safe travels!!

November 22, 2016

new car sale this was a positive and enjoyable experience. the showroom bright and sunny. the sales receptionist was very helpful. Edward dowden ,the salesman, was More

by pockets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
edward dowden
Nov 23, 2016 -

Hempstead Ford Lincoln responded

Thank you for taking the time to review Hempstead Ford Lincoln! I will be sure to pass your praises on to Edward. Congrats on the new car - we look forward to seeing you again in the future!!

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