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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,060 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,060 reviews

October 02, 2016

New lease Going into a new lease for a 2017 Escape was so easy and simple. Grace made the process great. In just a few days I was out of one lease and into anot More

by SRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Oct 06, 2016 -

Hempstead Ford Lincoln responded

Thank you for such a kind review. Our sales staff goes above and beyond our customer's expectations, and we feel this creates high customer loyalty. Our goal is that you leave happy and stress-free! Congratulations on your new Escape! See you soon.

October 02, 2016

Honest, trustworthy dealership and salesperson . Our family has been purchasing cars from JC since the early 90's. After the dealership he was with closed, we followed him to Hempstead Ford. JC is More

by Walter Geary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC
Oct 06, 2016 -

Hempstead Ford Lincoln responded

Thank you for such kind words regarding one of our sales staff here at Hempstead. We will be sure to let JC know how incredibly happy you are with his commitment to making your car buying experience exceptional each and every time. Thank you also for your 5-Star rating. Congratulations on your new car. We look forward to seeing you in the near future.

September 30, 2016

Grace Dellaratta is the best I must say that from the moment I met Ms. Grace Dellaratta I knew she was going to be great. She made me leave the dealership wanting to buy more cars More

by Supermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Oct 06, 2016 -

Hempstead Ford Lincoln responded

Thank you for sharing your car buying experinece at our dealership. We will be sure to let Grace D. know how thrilled you were with the way she conducts herself and how she treated you with such respect. We wouldn't have expected anything less from Grace or any of our sales staff here at Hempstead. We look forward to having a great relationship with you and we hope to see you back soon.

September 27, 2016

excellent service department You can always count of superior service when dealing with the Service Department. One service writer in particular stands out. Charlie Durante is More

by Walter Geary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Sep 27, 2016 -

Hempstead Ford Lincoln responded

Thank you for your very kind words regarding our service department and also our staff. We will be sure to let Charlie D. know you feel he delivers excellent customer service, and you won't take your car anywhere else but Hempstead Ford Lincoln for service. Thank you also for your 5-Star rating

September 27, 2016

Excellent Service Jonathan Bennet the Service Advisor was very friendly and polite when I brought my Ford Fusion to check up the air conditioning system. Jonathan was a More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Sep 27, 2016 -

Hempstead Ford Lincoln responded

Thank you, Sam, for taking the time to write such a positive review of our service department and staff. We love to hear that your visit was stress-free, and you were taken care of promptly and efficiently. We are happy to have both your business and your feedback.

September 20, 2016

Karen in service Not only is Karen a pleasure to deal with, she is VERY knowledgeable, quick and efficient. I actually look forward to getting my truck serviced....LOL More

by Lauracal60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Sep 22, 2016 -

Hempstead Ford Lincoln responded

We are happy to hear that you are very satisfied with the service center at out dealership. It's great to know that you will be bringing your truck back if need be and are excited at that! Thanks for such a kind review. We look forward to seeing you again soon.

September 16, 2016

ALWAYS A GOOD EXPERIENCE My wife and I have Lincoln MKZ's mine a 2014 and hers a 2016. We always have had a very good experience with the service department. Karen Wunderlic More

by rjicce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Sep 22, 2016 -

Hempstead Ford Lincoln responded

Thank you for sharing that your wife and yourself always have a good experience at our service department. Thanks also for the 5-Star rating!! All of us here at Hempstead greatly appreciate your business, and we look forward to seeing you both soon.

September 16, 2016

My wife and I are very happy with our experience. My wife and I are very pleased with the professional service at Hempstead Ford Lincoln. The sales person Tony Balsamo was factual, honest and patient More

by tkmgake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Balsamo
Sep 22, 2016 -

Hempstead Ford Lincoln responded

Thank you for sharing your experience at our dealership and with our sales staff. We strive to make our customers feel relaxed and stress-free when they visit Hempstead. We also believe in treating everyone with the utmost respect and honesty. Also, we would like to thank you for recommending us to your family and friends. We look forward to seeing you both soon!!

September 16, 2016

Easy & Pleasant experience I was referred to this dealership by a close friend. It was a positive experience from the moment I walked into the showroom. JC is knowledgeable an More

by nsmyth70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.C. Crescenzo
Sep 22, 2016 -

Hempstead Ford Lincoln responded

We also believe that "word of mouth" is a valuable tool when it comes to advertising. We are happy you to your friend's advice and were impressed with our dealership. We hope to see you again soon and thank you for such a kind review.

September 14, 2016

Award Winning Service from Grace Dellaratta Upon walking into the dealership I was a little thrown off by some of the sales people until I met Grace Dellaratta. With this being my first lease I More

by Michael Feliciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Sep 22, 2016 -

Hempstead Ford Lincoln responded

Wow, thank you for saying such kind words about our sales representative, Grace D. We will be sure to pass along to her just how jubilant you were with her work ethic and personal values. When a customer has respect for the salesperson, the whole experience seems to go so much better! We are so glad yours did!! We look forward to seeing you soon.

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