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Hempstead Ford Lincoln
Hempstead, NY
2,055 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,055 reviews
April 09, 2016
prompt, excellent service This is a great Dealership,came in for routine service,was offered a Loaner car,but figured I would wait the hour,had some coffee and went over to vis This is a great Dealership,came in for routine service,was offered a Loaner car,but figured I would wait the hour,had some coffee and went over to visit Karen who sold us the car,She is GREAT,Everyone that works in Lincoln/Ford is,especially John,Karen and Charlie in the service department. More
by Lisa223
Employees Worked With
John,Karen Charlie in Service
April 09, 2016
5,000 Mile Service Team was polite and friendly. Service wait time was quick and comfortable. My first service was in the house. High marks for the the entire experience Team was polite and friendly. Service wait time was quick and comfortable. My first service was in the house. High marks for the the entire experience. Thank you, Hempstead Ford Lincoln Team. More
by dhickey453
April 08, 2016
Very helpful and professional Grace and Frank were extremely helpful and professional. I explained my situation and desires and they both did everything possible to work with me a Grace and Frank were extremely helpful and professional. I explained my situation and desires and they both did everything possible to work with me and get me in a new car. I was extremely happy with my experience. More
by m.edwards
Employees Worked With
Grace Dellaratta
April 08, 2016
Service on mustang 2006 convertible Excellent/ courtesy response on arrival...waiting area and amenities were good / receptionist were pleasant and dealership showroom was good / time es Excellent/ courtesy response on arrival...waiting area and amenities were good / receptionist were pleasant and dealership showroom was good / time estimates on work are good More
by A1tony
Employees Worked With
Karen
April 08, 2016
The service department Karen W my service advisor Karen is always cheerful and ready to help. Whatever my problem she is always ready to help and won't give up into it is solved. She is always pleasan Karen is always cheerful and ready to help. Whatever my problem she is always ready to help and won't give up into it is solved. She is always pleasant and we always have good conversation and lots of laughs. Everyone in service including John L and Charlie are always courteous and polite More
by Dani0625
Employees Worked With
John charlie
April 07, 2016
Purchasing new Ford Escape I went shopping Saturday 4/2 at Hempstead Ford and with the able assistance of Kim Valente, our salesperson decided on the 2016 Ford Escape. She is ve I went shopping Saturday 4/2 at Hempstead Ford and with the able assistance of Kim Valente, our salesperson decided on the 2016 Ford Escape. She is very knowledgeable about the vehicle and the whole purchasing process. The following Tuesday I picked the car up and once again Kim was very helpful and explained everything from where to sign and why to explaining everything in the car. No rushing me out the door. The whole staff is very professional and courteous and I would rcomnmend them to any prospective buyer. More
by Secondescape
Employees Worked With
Kim Valente
April 06, 2016
Excellent I received great service from Hempstead Ford. Everyone there was very kind and courteous. They were able to figure out the issue with my fusion, fix t I received great service from Hempstead Ford. Everyone there was very kind and courteous. They were able to figure out the issue with my fusion, fix the problem and have my back to me very quickly. More
by Apetrone
Employees Worked With
Karen
April 06, 2016
COMMENTS ON SERVICE THE CUSTOMER CARE SERVICE DELIVERED BY KAREN WUNDERLICH OF HEMPSTEAD FORD LINCOLN IS GREAT. I ALWAYS LEASE MY CARS FROM FORD AND OVER THE YEARS HAVE THE CUSTOMER CARE SERVICE DELIVERED BY KAREN WUNDERLICH OF HEMPSTEAD FORD LINCOLN IS GREAT. I ALWAYS LEASE MY CARS FROM FORD AND OVER THE YEARS HAVE DEPENDED ON KAREN FOR HER MAINTENANCE CARE OF MY VEHICLES. SHE IS AN EMPLOYEE TO BE TREASURED. I JUST CAME FROM MY 15K MAINTENANCE AND LEFT WITH THE FULL ASSURANCE THAT KAREN TOOK DILIGENT CARE OF MY VEHICLE. MARION CASSESE More
by vermouthcassese
Employees Worked With
KAREN WUNDERLICH
April 06, 2016
Happy to turn my NIssan into a Ford Had the best experience at Hempstead Ford Lincoln. I have to say my husband and I didn't think twice about leaving Nissan and going to Ford. . Grace D Had the best experience at Hempstead Ford Lincoln. I have to say my husband and I didn't think twice about leaving Nissan and going to Ford. . Grace D, she is absolutely AMAZING. We will definitely be returning customers.. Thank you so much. More
by danie76
Employees Worked With
Grace D
April 04, 2016
clean nice and good people sales are good service is great comfortable waiting room appointments are on time . they have everything there to keep you comfortable. and the coffee sales are good service is great comfortable waiting room appointments are on time . they have everything there to keep you comfortable. and the coffee and donuts are great. More
by vinny disanto
Employees Worked With
karen wunerlich
