Hempstead Ford Lincoln | Page 168

Excellent Dealer I recently leased a 2016 Lincoln MKZ Hybrid from this dealership. I had bought a 2014 Lincoln MKZ Hybrid from the same dealer in 2014 and that is the I recently leased a 2016 Lincoln MKZ Hybrid from this dealership. I had bought a 2014 Lincoln MKZ Hybrid from the same dealer in 2014 and that is the reason I came back to dealership. The sales person, Karen Hesdra, is wonderful. I shopped around both times and always felt I was being treated with the highest degree of professionalism. I wouldn't have gotten another MKZ Hybrid if I didn't love the vehicle but having spoken to and met with other sales people, I felt most comfortable with Karen. Her demeanor and attention were tops. I believe I received a fair price and didn't have to go through the typical scene where the sales person speaks to the manager who 'hondles' back and forth until a price is reached. Having shopped around both online and in person I was most comfortable here. I have owned two Infinitis, two Jaguars and a slew of other cars over the years and the only dealership that came close to treating me as well as this one has is the Jaguar dealership. I have had my 2014 for over 26,000 miles and my experiences with the service department have also been excellent. The service rep I have dealt with, Charlie Durante, is always courteous and makes sure that the care is ready when promised and that the work is performed as it should be. And he never has his hand out expecting a tip like some other dealers I have dealt with over the years. That being said, the vehicle hasn't required any repairs so that makes me happy also. I highly recommend this dealership for both sales and service! More

Hassle free good dealership and very professional! They offered great professional service and did not hassle me with different deals and unnecessary fee's. The car was cleaned, serviced and ready for They offered great professional service and did not hassle me with different deals and unnecessary fee's. The car was cleaned, serviced and ready for pick up when they promised. I highly recommend this dealership! More

Great service. Karen Wunderlich took great care of me. I have been coming to Hempstead Ford Lincoln for many years as I am in charge of servicing a large fleet of ca Karen Wunderlich took great care of me. I have been coming to Hempstead Ford Lincoln for many years as I am in charge of servicing a large fleet of cars at my job. Karen is always friendly and professional. Today I was there with my personal car and the service was top notch. Waiting area is very clean and comfortable. More

5,000 Mile Service Team was polite and friendly. Service wait time was quick and comfortable. My first service was in the house. High marks for the the entire experience Team was polite and friendly. Service wait time was quick and comfortable. My first service was in the house. High marks for the the entire experience. Thank you, Hempstead Ford Lincoln Team. More

prompt, excellent service This is a great Dealership,came in for routine service,was offered a Loaner car,but figured I would wait the hour,had some coffee and went over to vis This is a great Dealership,came in for routine service,was offered a Loaner car,but figured I would wait the hour,had some coffee and went over to visit Karen who sold us the car,She is GREAT,Everyone that works in Lincoln/Ford is,especially John,Karen and Charlie in the service department. More

Very helpful and professional Grace and Frank were extremely helpful and professional. I explained my situation and desires and they both did everything possible to work with me a Grace and Frank were extremely helpful and professional. I explained my situation and desires and they both did everything possible to work with me and get me in a new car. I was extremely happy with my experience. More

Service on mustang 2006 convertible Excellent/ courtesy response on arrival...waiting area and amenities were good / receptionist were pleasant and dealership showroom was good / time es Excellent/ courtesy response on arrival...waiting area and amenities were good / receptionist were pleasant and dealership showroom was good / time estimates on work are good More

The service department Karen W my service advisor Karen is always cheerful and ready to help. Whatever my problem she is always ready to help and won't give up into it is solved. She is always pleasan Karen is always cheerful and ready to help. Whatever my problem she is always ready to help and won't give up into it is solved. She is always pleasant and we always have good conversation and lots of laughs. Everyone in service including John L and Charlie are always courteous and polite More

Purchasing new Ford Escape I went shopping Saturday 4/2 at Hempstead Ford and with the able assistance of Kim Valente, our salesperson decided on the 2016 Ford Escape. She is ve I went shopping Saturday 4/2 at Hempstead Ford and with the able assistance of Kim Valente, our salesperson decided on the 2016 Ford Escape. She is very knowledgeable about the vehicle and the whole purchasing process. The following Tuesday I picked the car up and once again Kim was very helpful and explained everything from where to sign and why to explaining everything in the car. No rushing me out the door. The whole staff is very professional and courteous and I would rcomnmend them to any prospective buyer. More

Happy to turn my NIssan into a Ford Had the best experience at Hempstead Ford Lincoln. I have to say my husband and I didn't think twice about leaving Nissan and going to Ford. . Grace D Had the best experience at Hempstead Ford Lincoln. I have to say my husband and I didn't think twice about leaving Nissan and going to Ford. . Grace D, she is absolutely AMAZING. We will definitely be returning customers.. Thank you so much. More