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Hempstead Ford Lincoln
Hempstead, NY
2,069 Reviews
We are a third generation, family owned dealership.
We have been doing business at the same location since 1929
We maintain a large inventory of both new and certified pre-owned vehicles.
Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service.
Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping.
Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN.
We are a proud to be a BBB Accredited Business
On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website.
We offer superior sales and service for our valued customers.
We are committed to serving our friends and customers and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,069 reviews
April 01, 2016
Excellent Experience Our experience at this dealership was great, from the receptionist, to the sales person, to the manager. We weren’t swarmed when we walked in like ot Our experience at this dealership was great, from the receptionist, to the sales person, to the manager. We weren’t swarmed when we walked in like other dealers we have been to. Our salesperson, Kim, was very helpful, knowledgeable and not pushy. Overall, I would highly recommend this dealership. More
by Gina A
Employees Worked With
Kim Valente
March 31, 2016
Minimal Wait Time for Routine Maintenance I brought my car in today for routine maintenance. John Lydon is the person in the Ford Service Department that helps me, and he's always pleasant an I brought my car in today for routine maintenance. John Lydon is the person in the Ford Service Department that helps me, and he's always pleasant and responsive to whatever issues may arise. The waiting area is comfortable and well lit, with couches, tables and chairs. I was in and out in about one hour. More
by Repeat Customer
Employees Worked With
John Lydon
March 31, 2016
Service Call Courteous, timely and efficient. Arrived on time and was treated as a valued customer. Even though car was under warranty, I did not feel I was given Courteous, timely and efficient. Arrived on time and was treated as a valued customer. Even though car was under warranty, I did not feel I was given the proper service. More
by roadguy123
Employees Worked With
Karen W
March 30, 2016
Evan for president Best car salesman that I've ever done business with. He is professional and courteous. Hes a good guy. Hiring him was a good move by your company..... Best car salesman that I've ever done business with. He is professional and courteous. Hes a good guy. Hiring him was a good move by your company......high 5 EVAN!!!! More
by Tonyltone
Employees Worked With
Dina Vella
March 28, 2016
Great service experience Worked with Service Advisor Charles Durante -- he was efficient, professional, and responsive, and had me back in my car in less than 24 hours. Great Worked with Service Advisor Charles Durante -- he was efficient, professional, and responsive, and had me back in my car in less than 24 hours. Great job. More
by huntsallen
Employees Worked With
Charles Durante
March 27, 2016
Happy to have my car back i100% I have leased a Lincoln/mercury for at least 15 to20 years. I previously dealt with the dealer in Port Washington and because of the service center I have leased a Lincoln/mercury for at least 15 to20 years. I previously dealt with the dealer in Port Washington and because of the service center I always went back. It was hard for me to chance. however about 8 years ago I came into the showroom and met Karen in Sales which was a ray of sunshine and I have only dealt with Hempstead center since. The service which was provided to me her has always been friendly and I always feel like they research and get to problem quickly . Karen along with all the men in service are always helpful. More
by Cathy matteo
Employees Worked With
Karen Wunderlich
March 27, 2016
Salesman John Bertolucci was extremely helpful and patient. He noticed my apprehension with the new technology. He patiently explained and demonstrated the new technology in my Ford Focus Titanium so I wasn't He noticed my apprehension with the new technology. He patiently explained and demonstrated the new technology in my Ford Focus Titanium so I wasn't afraid to drive the car. He sincerely offered to help me with any questions any time. I bought the car. ?? More
by AB, new Ford owner
Employees Worked With
John Bertolucci, Paul D'Amato
March 26, 2016
Friendly and courteous From the moment I arrived for my scheduled service appointment until the time I departed, I was assured by my service advisor, Karen W. that all sche From the moment I arrived for my scheduled service appointment until the time I departed, I was assured by my service advisor, Karen W. that all scheduled service on my 2006 Mercury Grand Marquis would be handled in a professional and workmanlike manner. Karen and the service technicians did not disappoint. I have had the privilege of being Karen's customer for the past 3 years and have been extremely satisfied with the excellent attention given to my vehicle's service needs. Keep up the good work Karen. James G. More
by jgthegreek
Employees Worked With
Karen Wunderlich
March 25, 2016
Factory Maintenance The factory maintenance service we received from the service department was outstanding. In particular Karen W., service advisor, was extremely profes The factory maintenance service we received from the service department was outstanding. In particular Karen W., service advisor, was extremely professional, courteous, and attentive to our service needs, especially in providing a Lincoln loaner for the day. Special kudos to her and the entire service department for making this visit such a positive experience. We highly recommend this service department to all Lincoln owners. . Charles S. More
by Chas0215
Employees Worked With
Karen Wunderlich
March 24, 2016
Friendly and professional service I have been dealing with Karen Wonderlich for service of my F 150 and my wife's Focus. easy drop off , Informed vehicle history and friendly relia I have been dealing with Karen Wonderlich for service of my F 150 and my wife's Focus. easy drop off , Informed vehicle history and friendly reliable service keep me coming back. Karen is great to deal with. More
by Jeff Wax
Employees Worked With
Karen Wonderlich
