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Hempstead Ford Lincoln

Hempstead, NY

4.8
2,067 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 2,067 reviews

February 24, 2016

Great Experience! Grace was a real pleasure to work with. She was very helpful, knowledgeable and put me in the exact truck I was looking for. I can't tell you how happ More

by diana31980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Feb 25, 2016 -

Hempstead Ford Lincoln responded

Grace is an amazing asset to our team here at Hempstead Ford Lincoln and we are so lucky to have her. We greatly appreciate your kind words and review and so pleased you are loving your new Ford Explorer! We will be sure to pass along your kind words to Grace and we look forward to doing business with you again in the future!

February 23, 2016

Awesome I brought my car in for service on Saturday as usual the staff was very Courteous. Service Representative Charlie Durante was Knowledgeable, Friend More

by marjorie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Feb 25, 2016 -

Hempstead Ford Lincoln responded

Charlie is an amazing part of our service team and we are so lucky to have him as well as the rest of our staff. Thank you so much from your kind review and we look forward to your next visit!

February 23, 2016

NEW CAR PURCHASE I JUST PURCHASED A NEW FUSION AND EVERYONE WAS GREAT. LOWELL FORMAN, DOUG CURTIS AND BOB JACKSON ARE THE BEST. THEY ALL WENT ABOVE AND BEYOND FOR ME More

by CKENNEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LOWELL FORMAN AND BOB JACKSON
Feb 25, 2016 -

Hempstead Ford Lincoln responded

Congratulations on the purchase of your new Ford Fusion! Thank you so much for your business and review and we are so pleased our staff was able to be so accommodating and go above and beyond for you! We hope you are loving your new vehicle and we look forward to doing business with you again in the future!

February 23, 2016

Good Experience It was a good experience,the staff is always friendly and knowledgeable. Jonathan Bennett was my service advisor,he always make sure that you're compl More

by Jefro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Feb 25, 2016 -

Hempstead Ford Lincoln responded

We are so pleased to hear you found us so friendly and knowledgable, we do our best to keep our customers 100% satisfied. Thank you so much for taking the time to review us and we look forward to your next visit!

February 22, 2016

Exceptional Our sales person Grace Dellaratta was an absolute doll ! Very helpful and worked with us to make sure that we understood everything about the purchas More

by Nash2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Dellaratta
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Grace does an amazing job here at our dealership and we are so lucky to have her! She is very attentive, professional and knowledgeable. We hope you are loving your new car and we will be sure to pass along your praises to Grace!

February 22, 2016

The entire team is committed to getting the job done right! I have been to other Ford service centers and this one is the best nicest part of Hempstead is that they work quick and never make you feel like you More

by wmlowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Bennett
Feb 23, 2016 -

Hempstead Ford Lincoln responded

We greatly appreciate your business as well as your review! Here at Hempstead Ford Lincoln we do our best to make our customers feel comfortable with us and feel as if they are in good hands. We are so pleased you found us so polite and friendly and we look forward to doing business with you again in the future!

February 21, 2016

Great experience. I have had a great experience with this dealership! They are professional, prompt and I feel my vehicle is in good hands! Great service and great serv More

by Raluca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria and others
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for your business and feedback! We do our best to be as professional and prompt as possible and it is true that your vehicle will always be in good hands with our service department! We will be sure to pass along your kind words to our staff and we look forward to your next visit!

February 21, 2016

VERY Friendly, Prompt, and Competent The dealership as a whole is very clean and actually quite spacious. I spoke to Jonathan and he actually remembered me from when I brought my Escape i More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bennett
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Here at Hempstead Ford Lincoln we strive for the perfect environment and to maintain a comfortable, pleasant and positive atmosphere which makes us so grateful that you found our dealership so clean and spacious. Along with our positive and clean environment, our staff is absolutely outstanding. John is an amazing asset to our team and we are so pleased he could make your time here with us well spent. We thank you so much for your business and feedback and look forward to working with you again in the future!

February 20, 2016

Friendly and Competent The service manager greeted us warmly at 7am in the morning. The service representative that helped us was intelligent and competent. I said to my h More

by AmeliaHarrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Here at Hempstead Ford Lincoln we take great pride in the level of professionalism, amount of knowledge, and outstanding dedication towards our customers. We are so lucky to have such an amazing staff and we are so glad to hear that you enjoyed them just as much as we do. We are so pleased we could provide you with fantastic service and we look forward to your next visit!

February 19, 2016

Always helpful. They are always helpful. Waiting area is comfortable and they get the service done in the expected time frame. It is refreshing not to have any surpr More

by EscapeDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 23, 2016 -

Hempstead Ford Lincoln responded

Thank you so much for taking the time to review us! Here at Hempstead Ford Lincoln we do our best to maintain a comfortable and pleasant environment and we are so happy to hear you enjoyed your time with us! We look forward to working with you again in the future and hope your vehicle is running as good as new!

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